David and his crew have been exceptional at servicing our Homeowner's Association pool and spa. He…read morehas installed new equipment, helped with "old issues", comes twice weekly for regular service, and has been incredible about helping me with any and all issues that come up. He answers texts quickly and is wonderful with communication. We are so happy that we found Bay Pool Services.

Bay Pool Services provide safe, secure, professional care with in-house expert staff. Gus Garcia…read moreprovided excellent communication about the upgraded software we needed for our old Hot Tub system. We are two seniors with very little high-tech knowledge and Gus was very patient in instructing us on how to use the new software. He is the best and does not disappoint! We are now going to have a maintenance concert because we have 110% confidence in this company.

I was outside waiting for someone from Benz Pool Biz to come out for our appointment. This guy,…read moreMel, was cleaning the pool next door, his truck saying pool tenders. I told him I was waiting for Benz Pool Biz, and he said Benz pools sent me. He charged us 2200 dollars, but originally, he said 800 over the phone and didn't tell us that the price would have been different until he finished. He didn't mention a thing. This company just farms people out.

Ben has serviced our spa for about a year. He does a wonderful job! He is always prompt, follows…read moredirections well, and gives great advice. It was a HUGE relief to find Ben! He's truly wonderful and it takes a large amout of pressure off us not to have to worry about our spa. I'd recommend him with 10 stars if I could!

I was frustrated for years with my previous service company. I always felt like their people didn't…read moreknow what they were doing and it caused a lot of extra work, money, and problems. I almost gave up and got rid of my hot tub. I decided to give it one more try and called a new company in a new town. Blackthorne has been amazing. Their technicians and service providers are friendly, quick, and do a great job. This company has restored my faith and I am happily enjoying my most relaxing place, my hot tub. Thank you for saving the day.

I was back at Blackthorne yesterday buying a new cover as handyman Roger Michael of Arroyo Grande…read moreruined my other cover. I was treated very kindly. All my questions were answered and the salesman was so nice. I even started the cleaning service again. I was very pleased.

I just called and had a few question about chemicals for our new Sundance Spa. They were very…read moreknowledgeable and answered all my questions. Thank you Fernandez Pool and Spa.

My pool turned into a swamp after I was away for two months over the summer. It was opaque…read moregreen/black with lots of mosquito larvae and brown clumps all over the top, and I had no idea how many dead bodies might be lying on the bottom (I was comforted by the thought that they'd probably be floating if there were any, but you never know). I worked on it for a few weeks myself with limited improvement, and I thought I was going to have to drain it because of the cyanuric acid level, but wanted a professional opinion. My old pool guy had retired. I called another service someone recommended, but they didn't reply. So I put out a Yelp request for quotes and received a couple nice replies almost immediately. I picked Pool Time because Jorge was able to come the next day (on the weekend) for a free consultation, and after looking at it he said he could get it clean it for a fair price over a couple weeks without having to drain it. Jorge went above and beyond to get it done. He had to do more visits than expected but was committed to doing whatever it took to get the pool clear at the quoted price. He always came when he said he would and was very easy-going and nice to work with. After a bunch of visits over a couple weeks (bringing another guy when necessary) and lots of hard work (vacuuming, chemicals, backwashing, multiple filter cleanings, brushing), the pool suddenly cleared up over two days as if by magic. I was skeptical that this pool would come clean without draining it, but he did it. I recommend Jorge at Pool Time because he is honest, friendly, responsive, and will do what he says. I opted to get ongoing pool service from him to make sure my pool stays clear over the next few months. I also like that he uses liquid chemicals instead of pucks, which I'm hoping will help keep the cyanuric acid down for a bit longer. Thanks Jorge!

too far to do business they said they were in the Bay Area…read moreand I requested service in San Jose

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!

Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

We turned on our pool solar to heat up our pool for our granddaughter who is recovering from recent…read moreknee surgery. Surprisingly, squirrels had done their damage over the winter, so the system sprang a big leak. I called Kenny - He told me what to do to stop the flow and added us to his busy repair schedule very quickly. Once he arrived it took only a couple minutes for him to diagnose the problem and repair it. He also showed me how those furry tailed varmints got up there. My landscaper will eliminate this problem ever happening again. Ken's Solar installed our system a couple years ago and have always been available to respond to any questions or concerns. I highly recommend them for any pool related services they provide and for their personal business practices. They provide true quality for a reasonable price!!!

Ken and his son, Kenny (Ken Jr, technically Ken III) have taken care of our pool's solar system…read moresince installation 12 years ago, mostly doing the annual winterization. They are highly knowledgeable, punctual, and efficient. Recently we had a small leak. Kenny came out the day after I called, fixed it in about 10 minutes, hung out on the roof for another 5 to make sure the system was completely leak-free, and then answered all my questions. Very impressive! I strongly recommend Ken's Solar.