professional and friendly, punctual arrival. when I need physical help, he delivers. due to the…read moreurgency I faced, he is flexible to go extra mile

From the owner: With over 10 years of experience, we offer forklift rentals, repairs, delivery and mobile services…read more Serving commercial clients all over the Bay Area, call us to schedule a quote today!

Our unit is about 4 years old. Directly after delivery it would not charge. It was a service call…read morewithin one week of taking position. It has 22 hours and sits in a climate-controlled room. We purchased a new electric forklift powered by a lithium-ion battery so I would not have to think about it as I know it will be a low use item. The forklift has had about 8000$ in maintenance done to it. It is a large pile of junk. At 20 hours it stopped with an engine hanging on it worth about a million dollars when I say stopped, I mean nothing worked just a large steal brick. That repair was 6k. the factory denied it and I complained enough and they finally covered it under extended warranty on the battery itself, thank goodness. Then one use later it died again. It was $1500 to fix the emergency shutoff switch. The unit was used for about two more hours in the next four months. It has stopped charging again.

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

WARNING: Be careful with Patterson Lift Trucks or best just stay away…read more.. Cost over $800 (prepaid) just to have my forklift looked at, then the tech said they have to tow it to the shop to fix. Estimate 3 hrs and tow cost (CC pre authorize). Bad communication- many email with Karen goes unanswered before another person take over and get the process started.. WASTED time No comm at all again after pick up and after many call they want more $$ to look further. After more $$ and no comm, I call them only to find out they cant fix it and offer to sell me a similar forklift. I refuse and offer to buy my forklift for the price of the second billing which mean I pay over $800 to give my forklift away for free. I thought going with a big company with what seem to be more experience is better even thou it cost more but in the end they are not as good as they seem to be at fixing forklift. They are just good at sucking money from client. In hind sight, insisting the CC pressurization from the beginning is a red flag and charging over $800 just to look at it and insisting to tow it back is another red flag that I should have pay attention. Now Im out over $2k wasted 2 months and no progress on the problem.

A very responsible and friendly racks and forklift vendor. You can rely on them!…read moreKhris Rahal was super professional and helpful. We had to change our plan for racks couple times, but Khris was always responsive to work with us until everything was set perfectly. Besides, great pricing too. We feel so lucky that we have found Patterson Lift Trucks.

It was great to do business with Doc Bailey Cranes and Equipment. Carol and Nick have been a…read morepleasure to work with. Everyone was courteous, patient and professional. Highly, highly recommended.

I have used Doc Bailey twice now and both experiences have been excellent! The crane operator…read more(Nick) was prompt, courteous and arrive right on time for both the initial inspection and the scheduled job. Carol with the office support team is fantastic - very responsive and easy to work with. I truly appreciate their professionalism and reliability and would highly recommend them to anyone needing crane services.

This place is amazing. The customer service was beyond amazing…read more thank you for the Team that helped me out today. Jerry,Danny,Rafael and Neil You guys went above and beyond. I was in a pinch and you came through for me. I appreciate it. Thank you again

Neil and his crew are as good as they come. I wanted to get some pallet racks for my barn. I…read moresearched google for the best price and value in the Bay Area and I was pointed to Golden State Materials. It was a bit of a drive from Sebastopol but I would do it again in a heartbeat! Great prices, great service and great people! What more could you ask for? You could ask for a picture, and I just so happen to have one. Here's Neil, getting his hands dirty while helping me load up!

Actions speak louder than words. This company knows what they are doing when it comes to…read moregenerators, code, rules of installation, and responsiveness. There is a phrase of "you get what you pay for" and this company ensures that what you're paying for comes with a job done correctly. AAAA has makes sure that they offer a high quality of service and knowledge behind their product. Michael has been a tremendous help to me in more ways than I can count. He answers his phone with a "get the job done" mentality. I have referred him and his business to many people.

Terrible Company! Called for service because my generator broke down. Service engineer showed up…read moreand couldn't fix it (but diagnosed a defective part that is so expensive to replace that the generator was total-loss). Then I get an invoice for "preventive maintenance"! I did not want to pay for that and settled the invoice for $300 with Ron, as the engineer had diagnosed the issue, and I paid the owner that same day $300 via Zelle. A week later the owner (Michael) emails me to tell me he wants more and when I refuse he puts a mechanic's lien on my house!

We had 3 huge crates of a prefab greenhouse shipped to our house:…read more 6.9 x 9.1 x 4.8 framework 2645 lbs 2.0 x 12.7 x 1.7 metalwork and wood beams 220 lbs 2.4 x 7.6 x 3.0 glass 1543 lbs The crate of glass was turned sideways on the truck, so it had to be rotated 90 degrees before the forklift could get under it. With his forklift Luis managed this maneuver with amazing delicacy without breaking any of the glass, before picking it up and moving it carefully into our driveway. He was great to work with, and very accommodating. I'd give him 6 stars if I could.

We were referred to Amir at FMD and couldn't be happier. We needed new windows and everything went…read moresmoother than expected. Amir was very informative and had a great personality. Went went back to purchase kitchen cabinets and flooring as well. They have great selection of home improvement products.

Hello, If I could give zero stars, I would…read more So, I signed a contract to rent a (rough terrain 4x4) RT26 scissor lift for 1 month, 3,450.00 dollars to rent on 7/20/2023. It was delivered on a Thursday morning. When we started to use the lift, it was popping and back firing from the engine and would raise up only 1 foot high. So, that same day I called the United Rental San Lorenzo for someone to come look at it, nobody returned my call. The next morning Friday, I was told by my employees that a technician came out and looked at the lift and said everything was okay with it, well it wasn't. I started to use, and it was the same thing, popping and back firing from the engine. The only thing we could do was get it to lift up on a perfectly level surface. So that day we used the lift to raise to the top of my building rooftop, to work on some repairs needed. Saturday, we came in to start power washing my building before it gets painted, the lift would not lift up anywhere tried, but 1 foot high. So, I sent my guys home and had to pay them for the day and Sunday which I had contracted them for that day of work to. Monday morning early, I stopped into United Rentals where I signed the contract and explained what was going on with the lift, I was told that they didn't have any other lifts to replace the one I had with another lift, and they would send the technician right away, again. Tuesday afternoon, I still haven't received any calls from anyone at United Rentals, so, I emailed them to come get their lift. I called around and found the same 4x4 lift at Sunbelt Rentals, San Leandro branch for 200.00 dollars less than the monthly rate at United, so they delivered the next day Wednesday, and United picked their lift up on that same Wednesday. When United closed the bill for payment, they returned me 1,752.00 dollars of the 3,450.00, leaving me to pay 1,698.00 dollars for a rental that I used only 1 full day. I called and asked why I was being charged at a daily rate, when I rented for the monthly rate and should only pay the breakdown price for the day I used. The manager and district manager could not explain and would not accommodate me with anymore refund. I emailed and asked over the phone for an invoice with a breakdown of the cost to me, but I still haven't received one 2 months later. I called the 800-customer service and explained, and nobody returned my call. Please don't bother to use this rental yard for anything, they will only disappoint and screw you over if they can. Go to Sunbelt, they didn't disappoint me, and their lift worked perfectly, no issues.

Daniel and the crew at United rentals here are hands down the best I have ever dealt with. Customer…read moreservice absolutely outstanding I look forward to coming back to see the crew that's how much I appreciate these guys!