Very disappointed in the cleaning job. I needed a last minute service so I called this company as I was desperate. The owner (I believe) who answers the phone was very pleasant and professional. The cleaning crew did a terrible job. In fact, I had to redo everything after they left. They used some sort of cleaner on my hardwood floors that left a slippery white film. It took me 3-4 rounds of mopping to get rid of it. One of them had to step out for 10-15 minutes to make a call, which in my opinion was unprofessional. They didn't pay any attention to detail and didn't even do the "basics". I would have honestly given 0 stars if I could. Never again! read more

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Horrible experience(s). They did such a horrible job the first time i used them that i thought it had to be just a bad day for them so i hired them once more and unbelievable....they were worse the second time out. Workers always on cell phones...sweeping debri UNDER the fridge, used 409 on my stainless steel refrigerator which has left it with what appears to be permanent streaks. Workers smoked on my back patio then came right back inside leaving my home smelling of cigarettes. Worst of all items were missing from my room. Never again....avoid this company at all costs read more

What an absolute disappointment! We'd been using this service for over two years for bi-weekly cleanings. Things were really great at the beginning. Danny and Dora and an assistant cleaned the house themselves and the quality was high. It was great to create a trusted relationship with them. A few months after they started, Danny and Dora started sending their employees to clean in their stead. The quality went down. We complained and they corrected the problem. OK...all is good. Things went pretty well for a while. Sure, there were miscellaneous quality issues over the years, but there were also some happy surprises at times (like the time they cleaned the inside of the fridge). There were also times when they made their own coffee and helped themselves to a pot or two. But hey...caffeine fuels us. No biggie. All this time, we were still making our checks out to the owner of the company (Maria Simpson...aka Dora). At least we still felt like we were protected by the company we'd signed up with years before. Things took a dramatic turn for the worse a couple of weeks ago. We'd given a key to the cleaners and they came and went when they pleased on the agreed cleaning day, but sometimes the cleaning slots were wildly different. Two weeks ago, the cleaners showed up around 4:30 when my co-owner was taking a break between some work. It was his only break in the day and they were going to be cleaning around him. Because enough was enough with the scheduling issues (they also showed up in the early morning a couple of times while we were both showering), he asked them to come back another time. They said they wouldn't be able to reschedule and to work with the boss. We call "the boss" we thought they were talking about...Danny. He then told us that they hadn't been cleaning our house for a while and to call "Sylvia." My co-homeowner called Sylvia and she told us the same: they would be unable to return for two weeks unless they cleaned that day at that time. When he refused, she turned crazy. She even complained about our writing the checks to the wrong person for so long. Sylvia ultimately *fired* us as a customer. SHE fired US! When we had to ask for the key back from the cleaners who were in our house, they were gutted. What sucks is that none of this was their fault. They'd actually been doing a pretty good job and we probably would have kept the service if it weren't for the completely unacceptable response from their boss and the people we *thought* we were doing business with. Buyer Beware! Using this service puts your home at risk. These people had a key to our house and we had no idea who they were. UPDATE: Danny, the owner of the company, suggests in his response to this review that they hadn't been cleaning our home for over a year. Here's what actually happened. from Danny (10/10/12): "WE have made a crew change and Dora has trained them for your last 2 cleanings. nothing should change in the way your place gets cleaned if you notice anything please let me know asap." A crew change does not imply that we are no longer their customers. Since then, we continued to address our payments to his wife. I emailed him twice before I posted this review and he never bothered to respond. Ask yourself if you'd want to be treated this way. BTW, Danny: I'd be happy to write a review about Sylvia, but I don't even know her last name or business name. You never gave us that. read more

Best cleaning company ever!!! They did deep cleaning of my house after construction, and I was very pleased with the service provided. Easy to schedule; very flexible - they were able to schedule my cleaning for the next day after my call ;-) Moreover, these guys know literally everything about house cleaning and about all cons and pros of cleaning products available on US market! I would recommend them to everyone! read more

Had a monster house cleaning job at my dad's place and was worried about the cost and labor it would require. Danny was extremely helpful and friendly from the get go - he came out that day to give us an estimate (which was very reasonable!), and was able to get his crew out there only days later. The crew worked for about 9 hours and were super friendly and professional, they even managed to clean some areas of the house that were thought to be a lost cause. Danny checked in the following week to make sure we were satisfied and when I mentioned that there were a couple spots that might have been overlooked, he sent some people out the following day to make sure we were 100% satisfied. Great work, super friendly, super reasonable, and willing to go the extra mile to make sure their clients are satisfied. We will definitely be getting in touch with them next time we need some work done. read more

Danny and Dora provide a truly exceptional personalized service. They are always checking up on the crews which clean my place and are very passionate about doing a great job. I've been using the bi-weekly service for over a year now and could not be happier. Dora is so attentive and warm. I have cats and she is very respectful of any and all pet needs. She herself is a pet owner and therefore completely understands all the little extras that come with having pets. Overall I can not say enough positive things about Bay Area Cleaning. Extremely personable and professional with an excellent quality of work. read more

This review is way long overdue. Contacted them literally a day before our last day to move out. They took care of everything and had the apartment spotless. I didn't even get a chance to do a walk through with our landlord, but she called me and said the apartment looked amazing. We definitely got our deposit back. I highly recommend them. Very professional and reliable. Thank you so much again!!!!!! read more

Wow! I initially called Danny at Bay Area Cleaning to get an estimate on buffing my wood floors, but as we walked around the house I realized how dirty everything was. Now that the house is "sparkly clean", I can really appreciate the difference!! Danny and friends did an amazing job! The job increased in scope to include windows/screens inside and out, power washing the exterior wall and cob web infested roof, clearing rain gutters/spouts, power washing backyard/outdoor furniture/pool cover, scrubbing driveway pavers, cleaning gate/fence, and much more. I will definitely have Danny come back on a more regular basis. read more

D Squared, as my wife and I affectionately refer to Dora & Danny, have been with us for nearly a year and we couldn't be happier with the relationship we have developed with them. Oh yeah, almost forgot, we feel very fortunate to have them come to our house every other week and help us keep pace with our own house cleaning. We have used several different services over the last 6 years and needless to say, we are most satisfied with the quality of work we receive from D & D. They are very kind and hard working, and often take care of things that, in my opinion are not their responsibility. For example, prior to their arrival, we try our best to prep the house so they can do the work they are hired to do (e.g. (cleaning the kitchen & bathroom, mopping floors, changing sheets and vacuuming carpets). Unfortunately, our young children will leave toys out, or I will sometimes leave a few dishes in the sink, or some clothes on the floor. I do not feel comfortable when the family rushes out the door leaving the house in this way because it takes their time away from the tasks we have hired them to perform. Yet, they never complain and simple go on about their work with a smile. My wife and I generally have some nervousness about leaving our house to the care of any workers when we are not at home, due to past experiences. However, with Dora & Danny, when we leave for work, I have NO FEAR about breakage, theft or anything that makes me feel as though the security of our home and its contents are at risk. I cannot say enough about how grateful I am to be able to go off into my day without the anxiety associated with the vulnerability of trusting contractors. I hope this helps those who are considering hiring Dora & Danny. read more

Danny and Dora are very friendly and provide excellent work with very reasonable prices. I have had great experiences with them and highly recommend them! read more

y I had my apartment deep cleaned ready for move out by Cliff E. He did an amazing job. My bathrooms sparkle my kitchen looks new and my oven has never looked so good. Cliff is awesome. If I don't get my full deposit back it's because my landlord is a jerk not because my apartment wasn't clean. I highly recommend Cliff for your deep cleaning. read more

Highly disappointed. We hired this company to clean the windows of one of our remodels. When Danny came in to discuss the job, he said they do not use blades. He sends people who clean the brand new windows with Windex and blades and they scratch $25,000 worth of brand new Marvin Windows. At first they tried to come "fix" them. Unfortunately after that we had to hire another company to see if the damage could be repaired. We were told the window sashes will have to be completely replaced; Danny said he would call his insurance company and have it taken care of; That was October 6th. Since then we have not been contacted with information regarding our loss. I would not recommend this company to anyone after the damage and lack of follow up/through from them. read more

Sorry to break the pattern here, but my experience was not what others have had. I called Danny and Dora based on the Yelp reviews and was very hopeful after the walk through when they noted everything for the cleaning of our new house prior to moving in. Danny and I even had a discussion about you get what you pay for and so I did not balk at what seemed to be a hefty cost, because I knew there was a lot to do. Here are the specifics: 1) I did not hear from Danny and Dora the day before the cleaning, so I had to call them to find out what time they would be there to ensure they could get into the house, since we were not living there. 2) The house was not cleaned at all, the stainless steel was covered with so much oil it was coated in dust and fibers from whatever else they were using to clean the house. 3) None of the drawers or shelves were cleaned in the kitchen or any of the bathrooms and this was one of the things we specifically discussed. 4) There were streaks on the mirrors and the mirror behind the scones was not cleaned. 5) When I called Danny, it was clear neither he nor Dora had been by the house to QA the work. I paid a hefty sum for this cleaning and was a potential new weekly cleaning customer as well, so really? no QA? Danny did offer to send someone over right away to correct the issues, but I was in the middle of a move and did not have the time to QA their work and stand around and point out what they missed, that is was I expected the owners to do. I paid 30% less to Perfect Shine House cleaning for the move out cleaning on the house we sold which was 300 square feet bigger and they did a MUCH better job. I read more

For a place with 4.5/5 stars on yelp, I expected so much more. I called Bay Area Leading Green Cleaning Company (wow, what a long name) on June 26, 2016 (Sunday) and left a voice message saying that I needed my house deep cleaned since our current tenants are moving out on June 30, 2016. I knew they were closed that day so I hoped to hear back from them the next day (Monday) but since I didn't get a call back, I called them again and left another voice mail at 7:30 PM. To my delight, I got a return call from Danny an hour or so later and explained to him my situation and how I would like for them to deep clean my house on July 1. He then told me to text the details and that he would need to inspect my house first before giving me a quote (which is strange since other places I've called in the past gave me an immediate rough estimate). However, I agreed and texted him the details of my house and even confirmed with him the date and time he would come to inspect it as well as the date and time to come clean it. I thought we would be on the same page since I made sure to be very specific so that there would be no confusion whatsoever and he responded "Confirmed" multiple times. I specifically asked him "Will you be coming to evaluate the home June 30th after 4 PM so you can clean the house July 1?" to which he said "Yes". I was ready to support this business and have them come clean the house and told my current tenant about this business but they wanted to have a quick estimate to make sure they will be okay with the pricing; to me, this was very reasonable and so I texted Danny again. Danny is not good at replying and I had to ask him twice about the rough estimate before he replied but he was still adamant about having to look at the house before giving me a rough estimate. I didn't want to push the quote subject any further so I dropped it and reiterated the plan to make sure he and I were on the same page. I asked again, "Okay. Can you please confirm that you will be there at 4 PM tomorrow (June 30)? My brother will be there waiting for you. He will wait for your call." to which he replied, "Confirmed". Simple enough, right?? WRONG! My brother lives in Foster City; not too far away from the house so he had been waiting at his own house. I live in San Jose so at around 7 PM I gave my brother a call and asked how things with Danny went and how much the estimate was to which my brother replied "The guy didn't even show up or call." At this point, I am very, very upset. I immediately texted Danny "I do not know why you did not come at 4 PM today like you said you would but forget it. We do not need nor want your business. Have a good day." Danny texted back an entire hour later with some nonsense excuse of "It didn't pop up on my calendar" and "I wish you would've called me at 4:15 PM" along with "For some reason you're in the calendar for this minute 11 PM tonight the alarm on my phone did not alert me" and proceeded to tell me that he could come by and look at the house "now". I couldn't even believe what I was reading. Why is it MY responsibility to CONSTANTLY remind a business to drop by my house when it has been confirmed by the business owner multiple times?? You need me to be your personal alarm clock? No way! How irresponsible, unprofessional, sloppy, and disappointing! I'm extremely upset with the way the entire situation went when I had been so specific and straight to the point with every single message I wrote. It was literally fool proof! Danny did apologize several times but what's an apology followed by an entire paragraph of useless excuses that don't make any sense? It doesn't make up for the lost time and effort on your business, that's for sure. I don't understand how a business can even operate this way. I would never recommend this place to any of my friends or family, ever. There is no excuse for this sort of thing - I don't care if you are busy with fourth of July - if a customer and the business owner confirmed with each other MULTIPLE times about an appointment, you should keep that damn appointment and NOT waste someone's time. It would have been way better for Danny to have told me from the get go "I'm sorry, but we are very busy with other last minute bookings so we will not be able to take you". I honestly would rather have preferred that and not have wasted all this damn planning. Thank God my brother had a backup plan to another cleaner. Would give ZERO stars if possible. read more

BAD, BAD, BAD. My experience with Danny and his crew was THE WORST! I can't even believe the reviews he has gotten on this site. Nice guy, seemed competent, was able to pull together a crew in about 36 hours for a good price. We told him we were having a small graduation party on Saturday evening and would love to have the work done in time for that. We agreed to a deep clean inside and out, and it sounded like it would take one day with a crew of about 6. Danny committed to the Friday before the party. By the time we got home from my daughter's graduation ceremony that Friday at noon, the "crew" seemed to be in full swing. The van they showed up in was dirty, beat-up, no windows and black graffiti sprayed on the outside. The guys in the crew had a lot of teeth missing and kinda looked like they just got out of prison, they smoked in our front yard. By 4 PM, after 6 guys cleaning for 6 hours - it looked like barely anything was accomplished. One of the cleaners said "Oh, didn't Danny tell you this was a two-day job and we will back tomorrow?" Uh, no he didn't. "And by the way - can I borrow your washer/dryer to wash our rags and my t-shirt?" Uh, ok. We holed up downstairs while they stayed until 8 PM, saying they'd be back Saturday morning at 9:30 AM and would probably work another full 8 hours. When we looked around the house and outside, it looked like very little had been done after ten hours of the "crew" in every room of our house and backyard. They sloppily power-washed the outside of the windows, left the screens out of the windows, broke a window handle, cleaned 2 out of 10 kitchen cabinets, wiped a few walls, and threw a bunch of our toiletries in a laundry basket. They moved around all the sunroom furniture and yet didn't do anything to clean in there nor put the furniture back in place. They didn't even touch the whole downstairs area of the house! IT'S AN 1800 SQ. FT. HOUSE, PEOPLE!!!!! By noon the next day, they still hadn't shown up. I called and texted Danny but did not get a reply for over three hours, finally a text saying he didn't know what happened, "would look into it." My partner and I spent 5 hours cleaning the house - then Danny finally called at 6:18 PM to say he screwed up and his crew went to another house by mistake. He left his equipment in our yard, all the screens out of the windows and a thick layer of roof and gutter dirt showered all over our backyard walkway and hot tub. Danny showed up with his crew at 8:30 that Saturday night (during my daughter's graduation party) offering to give us a free cleaning just so he wouldn't get a bad review. We told him we did all the work, and if he would just come back to put the screens in and clean up the backyard dirt we were DONE.....nothing paid, just please leave. Well it's 1 PM Sunday and Danny still has not shown up to put the screens in. Guess we have another job to do today. WORST EXPERIENCE EVER. read more

Tried them because of the great reviews here...would have been nice to have that kind of service at our office. Sloppy cleaning, dragging full trash bags along the carpets (when we have two garbage cans on wheels to use), garbage cans in plain sight left full. The worst part was that we'd have to manually empty our recycling dumpster after every visit, as they threw trash/non-recyclables in there every single time (it's all on video.) Rather than trying to make it right, they blamed it on us, saying that their after hours crews weren't very good read more

I started using Bay Area Cleaning about 3 months ago to clean my apartment once a month. They've now come 3 times and I can't say enough good things about them. They work so hard, they do an amazing job (they even cleaned out my toaster oven and microwave!), their prices are very reasonable, and they are so nice!! I found them on yelp and felt confident hiring them based on their positive reviews, and I've found that everything other people have said about them on here is true. I would highly recommend them to anyone in need of house cleaning, you will not be disappointed! read more

I have to agree with some of the other reviewers about the communication with this company. I really liked the cleaning crew that they sent to our home and they usually did a good job, but we were monthly clients and they forgot us or had to reschedule cleaning appointments (after I contacted them) on three different occasions. They also showed up once when we weren't scheduled to have a cleaning. I'm sure if you have an open schedule for cleaning services they would be fine, but they didn't work out well for us and our final text communications with Dora were borderline unprofessional. We will be finding another company to work with. read more

Wow, my house looks great!!! Hired Danny & Dora to do a really deep clean of my house since I've lived there for 3 years without really doing the hard stuff (cleaning the trash cans, taking all the stuff out of my bathroom drawers and scrubbing them, cleaning the window sills, inside the fridge & oven, etc.). To make things worse I really hadn't cleaned my house at all for a few months (other than a halfhearted vacuum here and there). Danny & Dora were really easy to contact, we emailed & texted a few times, they came to check out the house and gave me a quote in about 5 minutes, and they got me on the schedule for just a few days later. They were also very understanding when I accidentally missed the first appointment we had set up. As an added bonus, Danny & Dora are both native English speakers (certainly not a must in a house cleaning service, but it sure is nice to have!) They were very kind and professional and I totally trusted them in my house for 4 hours while I wasn't there. There were so many things in my house that I had tried scrubbing for myself many times in the last few years, and had just given up on ever getting clean (my shower doors had hard water stains, some of the metal surfaces in my bathroom had rust stains, there was maple syrup stickiness that had leaked and dried onto one of my kitchen cabinet drawers, etc.). Imagine my surprise when I came home to find all of those things fixed as well! Wow! So much better than I could have even hoped for. It wasn't cheap at $500 for a 1,000 sq ft house but I certainly got my money's worth, and I was so grateful to find a professional, responsive, efficient company and get such quick and effective service. Totally recommend them for any cleaning project you have! read more

New to the area and heard great things through the grapevine and I could not tell you how great their services are. They go above and beyond and make sure everything is perfect and they use products that are safe for my baby, pets and the environment. The team is super friendly and professional and I have recommended them to all of my friends in the area. A million thanks to Bay Area House Cleaning Company. My place has never been cleaner. read more

Thank you, Danny for the deep cleaning service. The home was much needed after the move-in. There were dusty areas cleaned where I had least expected. Extra organization ideas were added to the process so I'm happy with the cleaning. Awesome service company. read more

Got the job done at the last minute for me which was great, and I can't complain about the pricing, but whatever they used on the tiling in the office made the adhesive of the flooring tiles boil out of the edges and created these salt mounds on the seams of all the tiles. I would call them again, but I would warn them about the organic cleaner and the reactions it has with inorganic poorly sealed floor tiles. Not their fault for lack of information from us. read more

When we moved out of our apartment, it was a huge mess. The refrigerator was filthy, the floors were in serious need of a thorough scrubbing, and the shower was covered in soap scum. I contacted Bay Area Cleaners and Danny and his crew were able to come in less than 24 hours to help me with my move out cleaning. Their prices were less than expected, and the team did a fantastic, thorough job. I highly recommend their work!. 5 stars. read more

Dan and his crew have been cleaning my place in Burlingame for the last 6 month. They are extremely professional and thorough. I have a regular set time and they NEVER miss their slot. They also have a key so can accomadate my fluctuating schedule. They also not only clean the house, but also do the fridge, and cooker. The place is spotless after they are done. I would have no hesitation in recommending Dan and his crew E read more

Danny & Dora are incredibly reliable, thorough, thoughtful and conscientious. We have a complex household of cats, some of whom can be let in or out and others who are strictly indoors- they have been extremely careful, have figured out systems to work with them-- they have navigated this challenge with great professionalism and grace. They are also very flexible and with appropriate notice, can do all kinds of other things as well- they are very talented at what they do- when I come home after they've been here, it' just a breath of fresh air and I feel so much more relaxed in my nice, clean house! My cats & I highly recommend Danny & Dora! read more

I am a Realtor on the Peninsula and have used Bay Area Cleaning to deep clean properties prior to putting them on the market for sale. Danny and his team are terrific to work with and the results they achieve are excellent. I have found Danny to be reliable (definitely on the job site at the scheduled date/time), easy to communicate with (responds immediately to calls, texts or emails) and he always wants to ensure 100% satisfaction with the end results. His crew works hard and also reflects Danny's high standards. Danny is a pleasure to work with I am so glad to have him as a professional resource for my business! Delighted to recommend him based on the great results he has achieved for my Clients. read more

I have nothing but good things to say about this company. I have used them many times for construction clean ups. Each time they have been extremely thorough as well as timely, understanding my time is just as important as theirs. Not to mention their prices are the best around. I would absolutely recommend them to any of my friends and coworkers. Danny and Dora are as professional as they come in the business. Thanks again! read more

The house was super clean. I didnt think the house could be as clean as it was. The carpets were nasty and they were able to clean them up no sweat. The entire house looked amazing inside and out. read more

I can't say enough good things about the service received from Dan and Dora. They clean the way I want each and every time! You can tell they take pride in their work. I'm very picky so it refreshing to see a pair who pays such attention to detail read more

I've been using Bay Area Cleaning Service for a few months now and must say I'm very pleased with their service. They are professional, courteous, and thorough. I have inspected their work and found it to be better than the professional cleaning companies I've used in the past, and the price is nice, too. It's nice to know there are hard working people out there who take pride in their job. read more

We would highly recommend Bay Area Cleaning Service. They were available for us at short notice, when the buyers of our house wanted to shorten the escrow period. The job they did was outstanding, and they were great to do business with. Last minute, we realized we also needed the carpets shampooed, and they were able to organize that for us also. Our house was left spotless and sparkling for the new owners. read more

I wish we could give Bay Area Cleaning more than 5 stars! Danny and Dora were top notch from the moment we emailed them, inquiring about their services, to the very moment they left our condo after cleaning for 5 hours! WOW - what a special treat to use their services . We hope to use them on a regular basis. They are highly recommended! read more

Danny and his crew did a great job. Our windows are sparkling! They got grit out of the tracks that hadn't been cleaned that thoroughly in years. We were very impressed. read more

Disappointed. I reached out to them for an estimate on my house cleaning. Not only did they not show up to do the estimate at the time they said, they never replied back to me to reschedule, explain or apologize. Not a good sign to me. read more

Bay Area Cleaners does a fantastic job. They show up on time and they have a team of people cleaning so they get the job done faster. They always listen if I have something specific I need done. I love coming home to a clean house after Danny and Dora and their crew have been there! read more

I was really impressed! They were able to fit me with only a couple of days notice. They were ontime, friendly, worked hard, and got the job done within a couple of hours. They did cleaning for me after my tenants had moved out, and they let me know that a couple of things would be better to replace than to try to clean. That was very useful information. Danny had a great can-do attitude which really put me at ease. Also the windows he cleaned have never looked so good - they absolutely sparkle right now. I'd use this company again in a second, I'm a very satisfied customer. read more

I was so happy with the communication and customer service the last time I used these guys to clean my place that I was glad to be able to use them again, and give them more notice this time. When I first contacted and asked if they were available in a week or so I received a quick response that they were, and I sent them the address and relevant house info. Two days of no response and I checked I again...two days after THAT they responded and said they still had openings. I asked what their openings were--no response. Followed up the next day--no response. Two days later I told them I was going to find someone else because it was getting ridiculous. I never heard from them again. As a business owner myself, I know it can be exciting to have your business take off. But it shows a real lack of experience and proper management when a business just says yes to everything before they know if they can handle the workload. Plenty of responsive and professional cleaners out there--don't waste your time (so much time!) with these guys. read more

Danny and his crew are simply awesome!!! I had a whole house "detail" done post-construction...we had dust and dirt basically all over...it was in drawers, on the ceiling, in light fixtures, etc. Danny and his crew went through the house top to bottom, inside and out. They covered every nook and cranny and even pressure washed my bbq grill. Highly recommended and a "must do" for any post-construction project. You won't be disappointed! read more

It was last minute and I needed a cleaning service to do a quick clean in between tenants. My in-laws are the owners and they were out of town. The previous tenants had cleaned the place themselves, but it needed some extra attention in the kitchen and bathrooms. They also left a huge pile of trash out front, of which, the new tenants would arrive before the trash was to be picked up. The good: I had spoken to Danny before and he said that a last minute job was possible, and the price was reasonable. When he saw me fret about the pile of trash, he said he'd be able to haul it all away and when we looked at the condition of the caulking around the tubs, he said he'd be able to recall both tubs. I felt comfortable enough with leaving them in the unit while I ran some errands. Unfortunately, the old caulking took longer than expected to scrape off so Danny had to come back the next day to finish. I felt comfortable enough to leave him the key to lock up and we'd settle up the following day. Danny also mentioned before that they do everything, all kinds of cleaning and household handyman work. This came in handy since after the new tenants moved in, they sent me a list of items that needed repair. Danny saw that we had an old washer in the garage of the unit, so as trade, he would take care of the list of items for the tenant. The bad: when Danny had come back the following day to finish the tub caulking, he took the washer with him. Call me naive, I know, I should've made him wait to finish the list of repairs before "paying him" but since he was so attentive and responsive the first time, I didn't stop him. That was my mistake. The day he was scheduled to arrive to tend to the repairs, he was late. Ok fine, I let it slide. And since it was just him that day, he ended up staying for quite some time but in the end, didn't finish so we had to schedule a day and time for him to come back, again. During the job, he also had to go to Orchard to buy some things so that took time away as well. The ugly: the day he was due to come back to finish the work (that I already payed for), he texted last minute saying he had to postpone due to another big job he had to finish. Of fine again, we rescheduled. This time, I wouldn't be there to open the door and instead, my mother-in-law would. Well, Danny didn't show when he was supposed to and when I called him, he said he could head that way now. We must've been bumped again. So again, had to reschedule for the following day. And again, late, but this time, he showed. I again had to inconvenience my mother-in-law to wait for him to let him in. While he was there, he again needed to go to Orchard (we have one 2 blocks away)....again, again, again! Prior to him leaving, my mother-in-law asked if he was going to come back to clean up the mess he made upstairs (fixing an item on the list) and he said yes. But when he was gone for 30 minutes, she had enough. She cleaned up his mess and left his equipment outside. She called me and told me she didn't have all day for him and that I needed to tell him not to come back. The conclusion: Danny is a nice enough guy that's willing to help you with whatever job you present him. I understand that he's a small business and he's trying to make money by taking on as many jobs as possible however, this is usually at some sort of expense of the client (me and you). It seems that last minute things are more his style but if he doesn't finish, or if you need to set up something in advance, it will ultimately be a fail. Expect to wait, a long time. If he were only honest with me from the get-go, I may have been able to help him out, but he didn't provide me that courtesy. In the end, I had to let him go as a cleaner, will likely not be using him for any future jobs as I had initially hoped, and worst off, he made me look bad to my mother-in-law, something I definitely will not tolerate. If you want to hire them, a one-shot deal is good but nothing beyond that. And expect to wait. read more

I found Bay Area Cleaning several years ago when I needed my house cleaned before surgery. I wanted a nice place to come home to to recover. They came out and gave me an estimate for a deep clean as well as monthly service. I was impressed with their dedication to their job. I found the service to be great and was quite impressed when I returned after the deep clean-better than when I moved in! They suggested I only needed a once a month service since it was just me- which was perfect. Whenever I had an issue, which was seldom, they were there the next day to fix it. I have since recommended them to my employer as the previous service was only surface cleaning. After spending all day there the house was awesome- they were quite impressed! Baseboards, inside/outside of cabinets, shutters, scrubbing and scrubbing- quite a task was completed. They are now coming every other week and continue to impress. i would definitely recommend Bay Area Cleaning. read more