WARNING : Money driven (Ryan) over quality patient care - not to mention Ryan resorts to "used car…read moresalesman" style tactics, fake care & concern to begin with, later: false urgency, dishonesty and manipulation to pressure. The cleaning was fine, the dentist was okay - a bit terse at times but she is serious about her work which I appreciate. Coty, the dental assistant is lovely in person but she didn't properly seat a temporary crown which caused me a LOT of pain. I phoned the office a few days in because something wasn't right, expressing I'd never had this much pain with any other dental care AND that I could see a visible gap around the bottom of the temporary crown. Ryan told me it was normal to have pain and sensitivity for up to 10 days and while "they care and put patients first" he assured me that it was normal. At the point of inability to sleep, pain through the roof, begrudgingly Ryan finally allowed me to come in prior to the scheduled appointment. Turns out it was a bad temporary crown, with a big gap. Not to mention, infection set in. Where it all went very wrong from there (as if the above wasn't enough): 1). It turns out they never made sure my records were forwarded from the VA in Madison. Surprise to me: the tooth they'd prepped for a crown was allocated for a root canal with caused amplified pain. THEN... 2) I was exposed to COVID by my neighbor's daughter. As per VA Madison instructions, I had to go in for COVID testing and quarantine. This meant that the root canal had to be delayed until after quarantine & it would change the appointment with Downtown Family Dental of Baraboo. 3). Ryan insisted the CDC had changed procedures to 3-5, insisted I make contact with the Endodontist to keep my appointment as scheduled so that everyone could stay on track. 4) The endodontist was not on board with Ryan's thinking AND the CDC had a full 5 day quarantine... not 3-5 days. I left a voicemail informing DFD of Baraboo asking them to cancel the appointment. Didn't hear back from them. 5) When I phoned to reschedule, I was told they'd kept the appointment as was and to show up. We got into a mini argument about the fact that they know I was to wait at least a week post root canal. I even asked if they'd made the crown already. I was informed "no" that it would be made when I arrived **this is important and comes into play in a moment. Phoned the endodontist to confirm. Phoned back to DFD of Baraboo & Ryan wasn't successful arguing with me, was obviously angry and snapped at me asking "Then when do you want to come in PAMELA?" I told Ryan I would not be returning. He said "Fine. I'll let the VA know." 6) Fairly quickly, I received a letter in the mail. Please view the attached to see what this guy, Ryan, had to say. He comes off as breaking ties with me as a patient. AND they made a mouth guard device that I expressly told them I did NOT want because I haven't had success with them in the past. I'd already phoned the VA Madison dental team about these occurrences and the admin absolutely agreed these were not healthy practices. The head of referrals heard from Ryan who conveyed "a different perspective" - which will be a separate matter. I don't know about you, but my health and being able to trust that a provider (or who they're chosen face) is above board and placing patient care first is vital. Absolutely would not recommend.

I used to be a health/dental benefits advisor for the military in Wisconsin. This dental office's…read morestaff is well coordinated, customer service oriented, can help you understand your insurance and what it covers, the office itself is clean and professional. The dentist herself is down to Earth,friendly and extremely knowledgeable. The best dentist I have ever used in my life. I recommend you give it a shot!

Just wanted to add; my 2.5yo came here for her first dental appointment & they were amazing! The…read morehygienist was so sweet & knew just how to introduce dental tools to our toddler to make her comfortable, calmly talk through what she was doing throughout the appropriate. Our daughter sat through the entire cleaning, I couldn't believe it. Such a great experience!

From the owner: Since 1947, Dental Associates of Baraboo has been providing comprehensive dental services to…read morepatients of all ages in Baraboo, WI and surrounding areas. Our experienced and friendly staff go out of their way to make every patient feel welcomed and relaxed during their appointment. We are passionate about creating beautiful, healthy smiles, schedule an appointment today to start your transformation!

We love McReath Orthodontics! They are so nice and welcoming. We really appreciate the extra care…read morethey give. They speak to the kids about procedures instead of just the adults. Taking care of your teeth especially while having braces on is hard work. They make it easy to understand the methods to help make the process easier. The staff and Dr. McReath are knowledgeable and super friendly. The braces seem to be working very well. We would recommend McReath to anyone.

My husband and I decided to go in and get Invisilines at Dr. McReaths office and we couldn't be…read morehappier. We are still in the process (more than half way through) and are very happy with the results. The entire office staff has been so wonderful, welcoming, knowledgable. We so appreciate the courtesy and professionalism of the entire staff. We both recommend them highly.

This is a good quality dentist we love that is close to out home in Portage, Wisconsin. The staff…read moreand location are great. Kym Thompson Brian Lawler

I'm 50 years old, and so have seen quite a few dentists (and an oral surgeon) in my life, in small…read moretowns, college cities, and major metro areas. Hart and Olson is by far the best dental office I have been to. Dr. Olson is kind, competent, and pleasant. I've had a few hygienists here over the last couple years, and each have been excellent. The office staff is helpful and professional. The facilities are top-notch, and equipment is always very modern, clean, and comfortable. Portage is *very* lucky to have a dentistry office of this caliber.