This is the real deal. A neighborhood music store with good people, who know what they are talking…read moreabout. Some interesting vintage pieces that you don't find every day. Not a huge store but totally worth visiting to see what they have in stock. Really friendly and nice as well. We must support our neighborhood music stores. Big box stores with zero customer service are not the answer. These guys also give lessons. It is now called Musical Expressions.

This is a great place! Lou is a superb guitar teacher! Don, the owner, is friendly. There is a…read moregreat scene here. I am so grateful I found this place. PS: It's technically called "Musical Expressions" now, but lots of folks still call it Berlin Music Center.

A while back the nut cracked on my 1986 Guild D212 12-string acoustic guitar. Unfortunately, I'd no…read moreidea where to find somewhere to repair it, and the one lead I had turned out to be someone who'd just retired. So I stopped by The Music Shop when my travels brought me to the neighborhood to see if they had any leads. "Sure," said the young man at the counter. "Our manager does that." A couple of phone calls later, to make sure the guitar and I would arrive during his working hours, he was looking confidently and affectionately at my beloved Guild. A replacement nut leapt into his hand, he asked me about strings, gave me a price, and made a guess at how long it would take (which was wrong, but that's par for the course). Today I picked it up. My baby is back, looks better than I've ever made it look, and sounds wonderful. This wasn't anything resembling a challenging repair to a luthier - I know that - but my beloved Guild got real Tender Loving Care, and that's as good as it gets.

These guys have earned a new customer. I dropped off my two Taylor's to be cleaned and restrung, I…read morepicked them up today and the look, feel, and even smell brand new! Great little local music store, not too many of them around anymore. Support local business and go to The Music Shop for repairs or general instrument needs. I won't step foot into the Walmart of music stores (Guitar Center) ever again.

Went in and was over charged for a item ticketed as one price. All the items were ticketed the…read moresame. The counter person knew without looking that the item saxophone reeds were more than advertised. They were an additional $6. No explanation or offer to honor the price on the item.

Jim at middlesex music was amazing!!! I came here yesterday…read moreto get a music book for my 5th grader. Jim knew I was going to need to rent a snare drum kit for him but I was unsure of it so I left without it . he jokingly said see you tomorrow. well guess what he was right! I went back today to get the snare drum kit that my son conveniently forgot to tell me I needed . Jim set me up with everything I needed we had a quick laugh and I was on my way . Thank you for the awesome customer service

I was surprised to see some of the reviews here vs my visit on 11/11!!…read more I was greeted by the store manager who shook my hand and asked what help I needed? Then several other store workers came over asking what I needed and if someone was helping me. My visit was excellent....everyone was very pleasant and helpful. They even handled my trade in Gibson SG in a very timely matter explaining to me every step. As far as the store its one of the biggest I've been in....super nice store. I cannot imagine not finding what you need. I'll be back soon!

I've never actually stepped foot in this store, but these guys helped get a used pedalboard I found…read moreon their website out to me quickly and communicated very effectively with me every step of the way. David and the guys, thank you so much. I look forward to coming in someday and buying y'all a round. Much obliged for the A+ experience from start to finish. Much love and many thanks from Texas.

Gil is such a nice guy. I was visiting my parents and didn't bring my cello with me, and with…read morefingers crossed called Gil to see if he had an adult cello that I could rent. He took the time to fix the strings, supply new rosin for me, and tune the cello for me. He also made time to access my Dad's guitar to see if it was sellable or just something to donate. Very patient and friendly person. You never feel like he's rushed for time. Will definitely be back!!

Gil Flores is a remarkable, talented musician with a deep knowledge and mastery of many musical…read moreinstruments. A wonderful teacher thoroughly educated with hands on playing as well as the theory of music. Proficient and devoted he has done wonders for enriching the minds of students at any age.

I used the website to arrange rental of an instrument that was listed as available, with shipping…read moreexpected within 5-7 business days. The site took my payment and personal info to run a credit check. After more than 2 weeks without delivery or any updates from Music & Arts, I finally called. Unapologetically, they said that there are none of that instrument available "anywhere at all in [my] region." Ok... and? An estimate of when it might be available? An offer to cancel? A suggestion of another company to try? Any empathy? No. I asked why I hadn't been notified and was told quite plainly, "I don't know why our rental department doesn't let people know when instruments aren't available." To summarize: they offered to rent me a product that doesn't exist and have customer service policies that are totally dismissive of their customers.

They referred me to Bose products which I believe were worth their price and more purchasing four…read moreof them was a much better value than any other in the field. They were very polite and considerate they supplied Personal experiences which made me determine the important factors of product quality that they supplied. The truth is the equipment I purchased from them was much worth it. They supplied the service that I needed in which they were very competent I requested a specific answer to questions I had about musical equipment leading to the purchase of the line that I bought. Zack was instrumental in the progress I made for entertaining myself with my favorite field music.

Incredible shop! Family owned and operated. They took the time to explain things to me as I'm…read moregetting back into playing. The selection is great and their pedal selection is insane!!!

Hands down the best music store in the area! Great service great selection and nice people to work…read morewith. Honest with pricing and doesn't charge you for anything you didn't agree to. I will definitely be doing more business with them

I've been studying with Pete for a number of years. I'm not a great student, but he is an…read moreamazing teacher. Very talented, patient, knowledgable and an all around good guy. Rock, blues, pop, punk? He knows all of the genres and then some. I ask him about a song and he immediately bangs out the TABS. I'm having trouble with a chord or a passage or a technique and he shows me a bunch of alternative ways to do it. My enthusiasm starts to flag? He comes up with something to spark my interest. I highly recommend Pete whether you are a beginner or expert.

Peter has a good rapport with any type of student, young and old. He is funny and charming. I…read morebought a gift for my best friend to take lessons from him, and I can say from being in his house, that he is fully equipped and he is passionate about guitar. His rate is very reasonable compared to the large chain stores.