There aren't enough good words I can say about this place and the wonderful folks who work here. I…read moream beyond thankful for them and I highly HIGHLY recommend them. I was very sick and they took such great care of me, very supportive and I'm feeling relief much faster than I expected. So thankful.

From the owner: We believe that health is an unalienable right and you deserve full access to healthcare that is…read morenot confined to an exam room.

As a new Prescott transplant I had a hard time finding a primary care doctor I liked. Some don't…read moretake new clients, some are only concierge, some are approaching retirement and some were educated at medical schools that even a google search couldn't locate. A friend who is an RN recommended Dr Hennon and he seems to be a great physician. He takes his time, really listens, and was very proactive with an issue I was concerned about. The only downside is that in order for him to take his time w patients the wait times were a bit long. He has only been here a few months (moved here w his wife who is a nephrologist) and I see his practice growing rapidly.

This is the best primary care physician in Prescott. Dr Hennon is very professional, very detailed…read moreand spends time with you to answer all of your concerns and provide a plan of action. He and the staff are super friendly would highly recommend Dr Hennon if you are looking for a primary care physician.

Dr. Price is fantastic. It's actually been over a year since I had an appointment with her but I'm…read moreso glad she's my PCP. She was on time for our appointment. She wasn't rushed and actually listened to me. Her bedside manner is awesome. And you can just tell that she's a wonderful person when you meet her. I was having massive nose bleeds at the time of my appointment. I was 8 weeks pregnant and my nose wouldn't stop bleeding. She tried to cauterize it but decided it would be better for me to see an ENT(ear, nose, throat) doctor. She called the ENT right in front of me and said I needed to be seen immediately. She got me in that afternoon. She actually wanted to help me (and did help me)! She didn't just rush through our appointment and tell me to see an ENT. She made it happen. I highly recommend Dr. Price.

I visited Dr. Price for what felt like a potentially acute situation (uncharacteristic headaches,…read moredizziness unrelated to an injury), and her office was able to see me within days (a generic appointment might take months to set up). I was seen 20 min before my appointment and her assistant Jennifer was comprehensive and professional and thoughtful setting me up well to visit with Price. Price was the consummate professional healthcare provider in an old-school sort of way. Calm, collected, compassionate, engaged, engageable, professional, considerate. She is a deep and patient listener and willing to share her own personal perspectives (with modesty) as she fine tunes her focus on me and my needs. (I deeply appreciate the easy-going, good-natured give and take.) She took her time to develop her understanding of my condition through conversation and physical exam to rule out stroke and other possibilities. Her easy-going, relationship-building approach was so reminiscent of how doctors used to behave--how doctors used to interact. I was, frankly, blown away by her humanity as I haven't seen that high a level of quality care for a long while. She sensed instantly that I am a collaborative sort of patient who shares in the health care examination process by providing broad and specific information and even propose hypotheses. As if right on cue, she took all those data and fielded them deftly, providing insights and perspectives and leading to a diagnosis that felt on target. Rarely do I find a doctor who is so openly willing to share in the healthcare process with their patients. Dr. Price is every bit that rare doctor who is exclusively there for her patients' well-being. As I departed, I asked if she was accepting new patients, and essentially she told me she was full. I am already set up to start with another doctor in the coming months (also very well-regarded), but will try to squeeze my way into be becoming Dr. Price's newest patient as she is essentially everything one could hope for in a PCP.

Erin Burgess is caring and takes her time with me. She listens and truly provides service with a…read morecaring heart.

Helen is the best provider I have ever had! She takes time with me to explain issues and test…read moreresults. She is professional and friendly. the office is very clean and the staff very personable.

We have been with Ponderosa Pediatrics (Dignity Health) for over 10 years, but because our kids are…read morehealthy and because of our past experiences, we would rather keep our distance. The medical staff there is good enough and generally well-intended (so far as we know), and we've overall had good experiences with Dr T (a woman doctor who I presume still works there). Other visits were less impressive, with friendly but limited PAs basically saying (about a dermatological issue), "Gosh, no idea! You should see a dermatologist." (We were charged over $100 for that). I do feel that once Dignity Health came to town, the service has degraded (become more money-hungry). Each visit results in months of contested billing. I'll share two more examples: - Two kids each on a same insurance policy for wellness visits through telehealth (during the pandemic) with Dr. T. Appointments literally back to back (same video call... just we moved the camera from one kid to the other). Neither kid had been to any doctor that year previously. One kid was $0 (insurance covered 100% of wellness visits), and the other kid was charged $200. Took nearly a year and so many phone calls to have them remove the charge finally. NOTE: I'm not blaming them for making a mistake. I'm just blaming them for not coming clean for so many months after learning they made the mistake. Eventually, a supervisory person agreed and dropped the charge. - Last fall: The kid went in for a wellness visit (100% covered by insurance). She's asked a paint-by-number list of questions about chest pains. "Well, sometimes when I work out, I feel some chest pain." That triggered a "LOW 20-min" office visit charge of $55.75 (not covered). It felt like a predatory move... because my 16-year-old (and I) did not know that such a response would trigger an uncovered expense... but I presume that they did. Had they followed up with more questions or concerns, or brought in a doctor for consultation, or ran an EKG or something, I'd assume that they cared. But, without such follow-up (except for the charge), I felt that it was predatory. I'm contesting this now and hunkering down for the long-haul (based on past experiences). So, okay medical engagement mixed with what feels like predatory coding/billing adds up to a negative experience for us. Sadly, I have two choices now: Advise the children never to answer a doctor's questions honestly lest they be charged (later in life), OR keep it from them and let them learn that ugly (USA-specific) lesson for themselves. If only healthcare had something to do with health... or care.... (I am generally the sort to write reviews when I feel a 5-star is warranted. So, such a negative review is relatively out of character for me. Just saying. I'm vacillating between a 3-star (to be more fair-minded in case our situation is anomalous) or a 2-star to reflect how I actually feel...) I wish there were other pediatricians in the neighborhood. HEY! All you pediatricians out there... we are eager for you to set up practice here! I hope this helps.... somehow.

I had a very uncomfortable experience with a physician assistant at this facility. During our…read morevisit, I felt there was significant pressure placed on my 19-year-old regarding medical decisions for her child, particularly around vaccinations. The conversation did not feel balanced or respectful of our questions and concerns. What made the situation more concerning was that after I expressed my perspective, the physician assistant touched my leg in a way that felt inappropriate and dismissive, then attempted to brush it off. This crossed a clear personal boundary and made us feel uncomfortable. Patients and family members deserve to feel respected--both in communication and in physical boundaries. This experience did not reflect that standard.

My husband and I have been with Dr. DeVito for many years and we are always treated with…read morecompassion, respect, and genuine concern for our health. The other doctors and office staff are very friendly, efficient, and always make you feel welcome. We would not think of trusting our health to anyone else.

Dr. Devito called me right back, late at night, about one of his patients who tested positive for…read morecovid. She was my neighbor and I was very concerned about her welfare and what I might do to help her. He called her immediately but advised me to not get too close to her in spite of the fact that I had already had covid 6 months prior. So I called her family to make sure they knew and they were very concerned. I talked with her over the phone several times to give her encouragement until she went to the hospital. Dr Devito was so kind and professional and assured me that I could call him back anytime I needed advice and I was not even his patient.

As much as I like the doctors here, I am absolutely frustrated with the clinic. We have seen a…read moredoctor a couple of times, so we are not new patients. Two days ago, my baby got sick. I called the clinic right after they opened at 8 am, but it went straight to voicemail. I left a message asking them to call me back. I called again later, but it went to voicemail once more. There is no option to reach a person directly. Finally, at 2 pm that day, I received a call back, but by then, I had already seen a doctor at another clinic. The billing department is just as frustrating. Calls go straight to voicemail, and they say it will take 48 hours to get back to me. Every time they call back, I am at work and miss their call. They only bother to call once and leave a voicemail asking me to call them back. I've been playing this game for two months. I provided my insurance in he clinic but instead, they billed me the full amount as if I didn't have insurance... I would not recommend this clinic. They do not care about their patients.

I got really good care, butt the doctor I was assigned too and only met once has left facility! I…read morereally wish these doctors would stick around longer. It really amazes me h0ow much they job hop. I found out she is at another facility, but they do not take my insurance.

Dr. Campuzano has been my Dr. for last 10 years and she is awesome! I just love her. Very…read morepersonable and knowledgeable. She actually cares, and remembers little details about things you spoke about on your last visit. A+