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    Baturo Entertainment

    5.0 (1 review)
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    Services - Baturo Entertainment

    DJ services

    Party equipment rental

    Photo booth rental

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    2 months ago

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    Brooklyn Party Rental - Rustic Cross Back Chair

    Brooklyn Party Rental

    (22 reviews)

    East Flatbush, Flatlands

    Wow. This was the most unprofessional party vendor that I ever encountered. I had to order some…read morecarnival items like the cotton candy and popcorn machines along with some high bar tables. The tables were OK but the carnival games were a whole other story. These are the times when I wished I could give zero stars or even negative stars. Don't be fooled by the general high rating! I spoke with the representative and he made me think that nothing would have gotten wrong. I was assured by his professional customer service but on the day of the event, everything went awry. The delivery men wouldn't bring our items to the 5th floor, speaking of an elevator fee that we didn't pay. Not once was that fee mentioned and the items came so gut wrentchingly nasty that me being a popcorn lover I don't even want to know whether or not people clean their machines. We had to clean the machines ourselves. At first the box of materials were not left with the rest of the items. When I did find it, I discovered that the box was just a ripped up cardboard box that had the popcorn oil all over it. Hey party rental thanks for not even providing us a full fledged box, you're too cheap to even give us a new cardboard box for our machine supplies. I kept calling the guy too because the two machines had the worst instructions ever. It might as well have said "put oil, put kernels". Where are the oil to kernel ratios? Good thing I'm more familiar with the cotton candy machine, but one of the heating knobs were actually missing. I almost set our event venue on fire with that dang popcorn machine, with smoke everywhere. Perhaps you guys should clean your machine before using it, so you don't kill yourself or others. The cotton candy machine had all this already burnt sugar on it and the bowl section was covered in dirt. After a while of calling the rep, I would say that he shut off his phone because it went to voicemail. Sorry to bother you, but if you guys did your job right the first time I wouldn't have had to reach you. For some reason also they didn't even pick up their machines next day, why would any event venue be okay with you picking up after 4 days later? Dear Brooklyn party rental, I cannot believe you guys call yourself a company. Thanks for letting me know first hand to NEVER rent from you again. Also, you're welcome that we finally cleaned your dirty as heck machines.

    As a party planner with many family events and occasions such as bar mitsvahs, engagements, wedding…read moreplanning, birthday parties and many more i always call brooklyn party rental for the best prices and service in town. Their delivery men are friendly and more than accommodating, their service staff are extremely communicative and the pricing beats all the other rental guys i used to deal with. highly recommend

    Baturo Entertainment - djs - Updated August 2026

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