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    Services - 1031 Events

    Balloon services

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    1 year ago

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    Kevin E.

    Thanks so much for this thoughtful review, Tamara! We had a blast!

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    1 year ago

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    7 months ago

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    2 years ago

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    Kevin E.

    Thanks for taking the time to review us, Natalie! We had a great time.

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    2 years ago

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    1 year ago

    Fast, responsive, flexible when it came to our needs. A pleasure to work with. Very pleasant people as well, a special find in NYC.

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    Kevin E.

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    2 years ago

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    Ask the Community - 1031 Events

    Balloons Lane Balloon Delivery

    Balloons Lane Balloon Delivery

    (20 reviews)

    Arrochar

    I was trying to think of something a week before my wife's birthday that I could add on to all the…read moregift I'd already purchased. Remembering how much she enjoyed the nice display of balloons. I began to search and was lucky enough to find Balloons Lane. Everything was simple, they delivered it as I asked for while she had stepped out the night before her birthday, and she loved them. I'll definitely use them again for a birthday in the future!

    The only positive thing I can say is that they were prompt issuing a refund. We had ordered…read moreballoons for a children's birthday party and were told the balloons would arrive anywhere between two and half to 30 minutes prior to the party beginning. Well, 30 minutes before the party was set to begin there were no balloons. We called up to inquire about a status update and they told us that they had totally forgotten about the order and that they would make it right away. We declined because there was no way the order would be made and delivered in 30 minutes. It would be embarrassing to have the balloons delivered halfway into the party so we told them to forget about the order. They offered a full refund and my response was are you still going to make and deliver the order? They then said no. So, they screwed up, forgot the order and refused to do the order and issue a full refund. Issuing a refund and still fulfilling the order would've gone a long way in showing me that they actually do care about customer service and satisfaction. Like I said, at least they issued the full refund, but forgetting about an entire balloon order (for a child's party nonetheless) is unacceptable and irresponsible. I will never use this vendor ever again and I find it very hard to believe that there are so many positive reviews for this company posted online. I understand that mistakes happen and incompetence is far too common these days, but to tell me (after they screwed up) that it can only be one or the other; the full refund or delivering the order late is just bad business. When you make a mistake like that you rectify it by offering the full refund AND still fulfilling the order. That's what a respectable business would be. Will never use again and I told them I'm going to tell everyone I know not to use their services either.

    1031 Events - partyequipmentrentals - Updated May 2026

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