I made an appointment in person, about 3 weeks ago. I took some time off from work to keep my…read moreappointment. Before the test started, the person conducting the test examined my ears and told me that she couldn't continue until I went home or to a doctor to clean my right ear out. I was surprised, since I regularly clean my ears and could hear fine from that ear. Another appointment was scheduled... This time I had an appointment on a Sunday, so as not to interfere with work again. I arrived 15 minutes early for my 1:30 appointment and there was a sign that said that everyone was out to lunch until 1:35 and an "away" sign that indicated "back at 1:45". My first thought was why would you make an appointment for a customer and then be out to lunch at that time? I sat and waited a while. Several people came to the desk to see if someone could answer questions. I pointed the sign out to them that indicated they were out to lunch. They came back later only to see that there was still nobody manning the center. I walked around the store for a while and went back at 1:30, hoping that someone would be available at that time. Nope, nobody around. So I sat and waited. I waited until the time the sign said they would return and not one person showed up. I decided to find my wife, who was shopping, and leave. I wasn't going to wait any longer. While we were checking out, I mentioned my experience to the cashier - who promptly went to find a manager for me to talk to. I told the manager my experience and she went to the hearing aid center to find out why this happened. At the manager's request I went back to the center, only to have a woman argue with me and tell me that they were "very busy". This escalated the situation and I felt that even if I had an examination, the climate was very unfriendly. I told this person that I could leave and they would have time for another customer. She replied that it was my choice, so I walked away. While I was walking away I heard the manager ask the woman if she couldn't take me in now. I kept walking because I was getting very upset. It must be good to have so many customers that you can drive some away and still keep very busy. Costco is always busy and so is this hearing aid center. But it seems that this hearing aid center doesn't care much about their customers.

Wow! Great service! I am from out of town for my son's wedding and needed a small part for my…read morehearing aid, not only did they have the part, they went out of their way to clean my hearing aid. They also gave me all of the consumables that are needed for about 2 months,and gave it to me at no charge. I would recommend them to anyone who needs hearing aids or hearing tests. They will treat you like a good friend! John Edwards, Salt Lake City, Utah

Really professional audiologist. Very knowledgeable and willing to share her knowledge with me…read moreabout my hearing aids. I will visit them again.

It is great that this company can repair hearing aids on site. If you totally depend on hearing…read moreaids to get through your day, you know how inconvenient and disabling it is to wait for a repair that has to be mailed off to the manufacturer. I gave them 2 stars for this service, which I have not used. We were looking to purchase two hearing aids for an older gentlemen with quite severe age related loss. The hearing test was not done in a soundproof booth, although that is usually the procedure. The price quoted was high, but they reassured us that their prices are in line with other dealers in town. After getting information from another dealer in town, we found we could get the same hearing aids for $1800 less. The hearing test was done in a soundproof booth. The manufacturer's warranty is the same.

From the owner: Established in 2005, Vancouver Hearing Aid Center is a full-service hearing aid store dedicated to…read moreproviding high-quality hearing care in Vancouver, WA. Our experienced team offers comprehensive services including hearing aid repair, sales, evaluations, fittings, consultations, and exams. We also support LNI, TRU, and Managed Care. With more than 40 years of combined experience, we focus on helping each patient find the right hearing solutions and dependable professional guidance. Whether you need adjustments, new technology, or expert advice, we're here to support your journey to better hearing. Visit or call today!

The service is fine but the billing for medicare is a nightmare. They bill the wrong codes and keep…read moresending me bills for a routine hearing test that should be free through my medicare insurance. They continue to re-bill the insurance with the wrong codes and I have had to contact my insurance company multiple times because neither side can get it right. Super frustrating. No other providers I go to cause me any billing issues so it is definitely this clinic not knowing how to bill.

I've been going here for several years. At the beginning I saw one of the founders and she was…read moreincredible. But she left/retired. Since then most of the audiologists have had poor bedside manner. I recently learned my hearing had worsened significantly and the person I saw was just harsh with no bedside manner or compassion whatsoever. My hearing aids have not been adjusted in years. I won't be going back.

Sign on door states, "veteran and L&I friendly," not true in my recent experience with Evergreen…read more As both a vet AND a L&I claimant, I was treated most rudely by the woman in the office. They supposedly "fixed" my hearing aids over a year ago and the Lt one has buzzed ever since. They dodged their responsibility at every turn, she said "we are a small company so we can't afford to give you any wax guards, or anything else I guess. She said I was eligible for new hearing aids, gave me a card with a phone number on it, "they can help you she stated," but it was obvious that Evergreen sure as hell wasn't going to put any more effort into getting new aids. I don't know if it's the same owner but I've certainly moved on to a new provider. Don't give your business to these people, they're money grubbers and liars..

They are closed, never told their clients! Called and left messages, voice message did not say the…read morebusiness had shut down, nor does their website. Found a yelp post that said it was closed.

A GIANT RECOMMENDATION!!!…read more I was recently fitted with new hearing aids at: Willoughby Hearing 1503 NE 78th Street Vancouver WA 360-260-2898 Roz Sinclair could not have been more helpful. These new hearing AIDS are almost space age including AI with so many functions I'm still discovering new uses. Full Bluetooth for phone, iPhone navigation, TV, music and a phone app to control different environments, restaurant, noise, television, stream boost, custom and automatic adjustment settings with separate side volume controls. If you're looking for superior products and service look no further than Roz. Thank you so much Roz.

I was to have a appointment today Arrived 15 minutes early…read moreand was given the runaround First they were short handed Then they were double booked for my appointment time Then told Roz was tired I had to leave work early drive across Vancouver The least they could do was call and let me know that I would have to reschedule and not waste my time Now I need to find somebody NEW

She was very kind and sweet, explained well. Did what looked like a comprehensive exam. She says…read moreshe is 3rd generation hearing specialist.

I was visiting Vancouver, WA from out of town when one of my Miracle Ear hearing aids began to cut…read morein and out. I walked into this Miracle Ear office thinking I needed a replacement receiver, but they were able to restore functionality with a simple cleaning. Abundance of locations and friendly service no matter where you're at is exactly why I bought Miracle Ear hearing aids.

Came here to get two sets of hearing aids checked out and adjusted. Very thorough and…read moreknowledgeable. Highly recommend.

These folks were fantastic! I took my elderly father's crusty and old (and partially corroded)…read moreSiemans hearing aids that he hadn't worn in several years to a local hearing aid company and they said they were unfixable. I then reached out to my audiologist niece who suggested I call OHSU SoundSource. (I know-why didn't reach out to her from the start!) They not only fixed the pair I gave them, but an even older hearing aid that was just in the box. I didn't even ask them to have this second pair looked at. And yes, all for $25 WHILE I WAITED (around 15 minutes). OHSU SoundSource is a non-profit .edu connected to the Oregon Health Sciences University (OHSU) but is all self pay. Other private companies will ding you big time. This is so affordable! I'll be recommending them to anyone who asks! Great job, OHSU SoundSource! Thanks, Page!