I had a high end Yamaha Viking that need repair. Drove the Viking into their shop for a $100…read morerepair. They called back two days later stating that the ECU was also bad and it will not run at all. What?? Now the bill is $700. There was additional miles on the motor too. They stated that it was out of warranty. Not! Good until 2019. I personally think that they probably blew up the ECU and charged me for their error. I picked up my broken Yamaha, paid their holding ransom and took to another dealer who was nice and respectful. WOW What a difference. They confirmed the problem and reported under warranty. NEVER Take your toys to be repaired at RT cycles. No customer service and crooks!

I've had the most Horrible experience here. I took my brand new 2020 Drz 400 here for its first…read moreservice. They failed to properly tightly my oil bolt which fell out the next day going down the road at 60 mph I didn't know until my bike shut off. I bring it back to them and the put new oil in and tell me the bike is fine. But it sounds like shit. It's knocking and ticking so loud and the owner tells me this is how they all sound. I didn't realize they were not qualified to do warranty work with Suzuki which they did not mention. So my warranty is now void. So they charged me 230 bucks to ruin a brand new bike.

I knew the bike that I wanted and searched the entire country until I found the perfect Softail at…read moreCrockett Powersports. I travelled all the way from Coastal Georgia to pick it up. The entire purchasing process was transparent and honest. The bike was ready for me to pick up and the paperwork was done in a matter of minutes. I highly recommend Crockett Powersports, the staff is phenomenal and their store contains exceptional new and used bikes. Thank you Crockett Powersports!

I had read some bad things online about Crockett. This was not my experience. Took my challenger…read morefor 5k check and everyone from sales staff to service provided excellent customer service. I had mentioned via phone b4 going that I was 2hrs away and was told to bring and they would work me in. The service department said they would get to it that day if I wanted to stay in town. They had it done in bout 2hrs. Again, great service. Will only use them for service.

We have visited Kirk's several times over the last few years - and every time I was impressed with…read moreKirk's willingness to invest in their community. Sales - I bought my motorcycle here and the Kirks staff did everything I asked to make our motorcycle deal a reality. I came home with a beautiful motorcycle. The staff was awesome. Service - we have had our two motorcycles back in the shop for their scheduled maintenance. We have experienced the highest level of quality service and at very reasonable cost. Tammy Kirk knows her stuff and does some of the actual service on motorcycles coming into her shop. She made herself famous for race car and motorcycle racing - check out her bio on Wikipedia. https://en.m.wikipedia.org/wiki/Motorcycle I highly recommend Kirk's for both sales and service for any motorcycle needs. You can't go wrong.

Kirk's Cycle is the best. Friendly and knowledgeable staff. Fair pricing and kept me informed as…read moreto when my bike would arrive. Jeremy and his staff are the best.

Great mechanic! Very reasonable price, friendly, and very knowledgeable. Shad explained to me…read moreeverything that was going on with the bike and did a complete overview on everything, to make sure nothing was missed. He periodically gave me updates to let me know the work he was doing and timeline. He also immediately followed up to make sure everything smooth after I picked it up. Will definitely be using him in the future. Thanks again man!

I've had all of my services done with Shad! Got my bike raised to stock settings because it was…read morelowered when I bought it, also cleaned my carburetor, did the front brakes, replaced my Clutch cable, fluid flushes, oil changes, replaced my battery tray, added frame sliders, and the list goes on! Great mechanic, and stands behind his work!

Sales Department…read more Their sales department is 5 stars by my standards. They are friendly and knowledgeable about their ATVs as well as motorcycles. They will tell you about financing specials and rebates. Parts Department Their parts manager is very helpful but could be a little more friendly and more tactful. I do buy my parts from him though as I have been for 12 years. I rate their parts department 3 stars. Service Department Their service is 4 stars. They will fix you ATVs and motorcycles but they take a little more longer than sometimes when they say they will be rated . In summary, I give them 4 stars overall. I would recommend them to anybody. Check out their huge inventory of ATVs and motorcycles.

BEWARE, Just picked up my Gold wing from being serviced. As…read moreI inspected the bike, I noticed several NEW scratches on both saddlebags. When I confronted the owner, Barry, he made a feeble attempt to buff them out with a polishing compound. His final answer to me was, "Since you can't prove we did it then we didn't do it." BEWARE!,

Always great care for my Honda ST1100's and my other BMW. Cagiva, Ducati and other Sport Tourers…read moreand Dual Sports. I am a Motorcyclist not a Biker with over 500,000 miles on 2 wheels and a MSF Instructor.

Sadly, my first review and it is isn't a good one. :(…read more If I could give you 0 Stars, I would. I find it extremely disgusting to hear that you all only care about selling motorcycles and 4 wheelers, but do not care about doing warranty work for a Honda 4 wheeler that you didn't sell someone. My brother spoke to Roy about doing warranty work on his 2018 Honda Rancher and was told "I cannot really turn you away, but I don't make any money off of warranty repairs on bikes (4 wheelers) we do not sell." My father called up there and confirmed that is what was said and all he received was multiple "I'm sorry. I shouldn't have used those words." Seriously?!!?! He came up there with 3500 bucks and wanted to finance the rest, but you all wouldn't finance him bc he was on disability (he has terminal cancer). He was forced to go to Murfreesboro to purchase and finance it! So now you don't want to do the warranty work because you don't make money?!?!! He literally has made over 1k in purchases from your store even after you literally treated him like garbage when he first came up there to buy a 4 wheeler.... and now this. You should all be ashamed of yourselves. It is clearly only about money. The fact that you all have been in business for so many years is beyond shocking. For consumers reading this, go elsewhere. The only thing they want is your money. Please be advised that we will be contacting Honda to report your business.

It was most pleasant service experience I've ever had!!! The staff was so professional and…read morepersonable. Just an all around great place to go!!!

From the owner: Southbound Powersports Provides New And Used, ATVs, UTVs, Dirtbikes, 3-Wheel Vehicles, And Mowers…read moreTo Shelbyville, Tennessee And The Surrounding Areas

Passing through from Chicago, on my way to Barber Vintage Motorcycle Days, Tim in Parts and Craig…read morein Service hooked me up with two new Michelin Pilot Power tires for my 2005 SV650. Roy was the technician and I'm THRILLED with how they handled this experience. Everything was top notch, the shop is well stocked, clean and the staff are very helpful. Helping out traveling motorcyclists is a time honored tradition in motorsports and these guys excelled! As a former service manager for ten years, I know what it takes to do the job right and they did it well. I was in and out of there in in about an hour and a half; even had time to get lunch at nearby Ankar's Hoagie shop (good food!). Anyhow, 1200 miles later, I'm back home and still very happy with the transaction I had with this shop. Highly recommended. SIDE NOTE: There is a Honda shop next door, that when I called them for parts, they said 'we don't work on Suzuki' and referred me to Suzuki in DALTON GEORGIA for service!!!!! They DELIBERATELY failed to mention that there was White's Cycle & Marine Suzuki shop NEXT DOOR, which is just plain bad business on that honda dealership.

ou have a lot of money and buy the most expensive equipment, then Whitecycle and Marine is probably…read morefor you. For those of us who has older equipment and just want to get things running again they are not the people I had old DS 450 that was in dire need of some tender, loving care, my friend who is the training manager for bombardier recommended that I contact them but what a mistake $1500 later and a lot of rude comments and very unhelpful staff I get the DS back in a very bad state not running handle grips stolen the coolant, cap gone, and everything is in disrepair or loose or unattached. Take a look for yourself at the pictures and see if this is the kind of people you want to deal with. The last time I saw my 4 wheeler it was running and you were going to see if the other motor was a possibility. NOW I RECEIVE IT IN A STATE OF DISREPAIR AFTER WAITING MONTHS TO HEAR BACK FROM YOU. I have reported you to the better business bureau of Chattanooga as well. The word Thieves come to mind!