I have never been to the physical location of this store, I have only ordered online. I'm unsure what the actual physical location is like, I can only attest to the service I received from their online store.
A week or two ago the battery died in the clicker for the gate to my house. I took the thing apart and found a weird little battery I had never seen before. I looked up the model number, and found that it's a battery usually used in small electronics and those zappy dog collars. I assumed it would be easy to find, but a few trips to the usual suspects - Dick Smith, Bunnings, etc, turned up a bunch of confused sales assistants and alas, no battery.
So naturally I turned to the internet. I chose Battery Business because they had the battery I needed and they're proudly Australian. I picked the battery, paid through paypal and waited. I'm not sure the exact date it arrived as I was away for the weekend, but it was definitely here quickly. Along with the batteries inside the package was a hand written thank you note saying that they valued my service, and a 10% off coupon for next time I order with them. Definitely sealed the deal for me!
Their reciept says "Low, low prices + old fashioned service", and I can't help but feel that they embody these values exactly. I will be using them to order miscellaneous batteries in the future. read more