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    Batteries Plus

    1.0 (1 review)
    Closed 10:00 am - 5:00 pm

    Services - Batteries Plus

    Device support or repair

    Mobile phone support

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    4 months ago

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    Frank M.

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    Boost Mobile

    Boost Mobile

    (3 reviews)

    Westside

    I would give Boost Mobile on Normandy Blvd in Jacksonville, FL. Zero Stars if I could!!…read moreWe went into the Normandy store to get help with changing phone number to Boost and we were having a problem for 3 days and decided to go to that store. The lady behind the counter yesterday was trying to help us. The woman who said she was the manager, was sitting in the corner playing on her phone. Several people came in and needed help, so we had to move over, so the woman helping us could help them, because the "manager" wouldn't get up to help. We left and it took me until 6:00pm to get the problem fixed over the phone. I was told to go get another sims card. My granddaughter went into the Normandy store, the same store from yesterday, and the "manager" told her she would sell her a sims card but she would not help her. We came home and tried over the phone and she was told to go back to the store. We walked in and the "manager" told us to leave, my granddaughter told her that her phone was fixed, she just had to start over on the account. We were told to go to another location, that our problem was to much. We left and I went back in to ask where another store was and over heard her telling someone in the back that my granddaughter should have bought a phone from them. I asked her about the store and she said 103rd, I asked where on 103rd and she said she didn't care and to f-ing leave. The "manager" was very rude and unprofessional. And in my opinion, she should be fired and that store should be closed. We went to the 103rd store and Diane helped us and was very professional.

    If I could leave zero stars, I would. "Tiffany" is the worst representative I have ever encountered…read more- do yourself a favor and drive a couple of miles south to the store on Blanding where Karlynn will be a pleasure to deal with. In Tiffany's words, she is retail, not customer service...she is neither for me. UGH! "

    Batteries Plus - batterystores - Updated May 2026

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