Second time I've been ripped off by Verizon. I traded in an iPhone over the weekend. I was told it…read morewould be $830 trade in value when I brought it in. I took it out of the case in the store. They took all the info. I got my new phone she took it home to transfer the data, and brought it back the very next day. I just got an email telling me the trade in would be $80.00!!!!!!!!! Eighty!!!! The reason? They claimed the phone I've her. Using every day for the last NINE MONTHS was not in use for 60 days!!!! I literally was using it all the way up to 12 hours from the time I retuned it. They are LIARS AND THEIVES. Not just this VERIZON STORE either. This same crap happened to us at the other Hattiesburg store a year ago. That time, they told us $875 each on two phones we were replacing and by the time it was done it was $435 on each! LIARS AND THIEVES. I'm going tomorrow to close out all business with Verizon.

I had to leave Verizon due to no service in Purvis. All the staff was great in making the…read moretransition from Verizon to C Spire smooth. One particular employee, Marilyn, was extremely helpful. She definitely has the customers best interest in mind. Looking forward to moving back to Verizon when I move from this area.

I had Verizon buy out my contract in 2022. Never received any type of communication and the…read moreT-Mobile debt collectors are telling me I owe $651. On top of that, the customer service representative calls me NAIVE. How unprofessional can you be? You assume I didn't try to take any action on this and just decide that calling me names was the RIGHT way? Nah, FUCK t-mobile.

I was in the T Mobile store Saturday evening at Hardy St., Hattiesburg MS and I received stellar…read moreservice from Trey and Erica. While Trey helped me switch my service from ATT to T-Mobile Erica graciously assisted a man that walked into the store. Erica offered to help him but he said he had never been in a T-Mobile store before and just wanted to browse. I must say this person that walked into the store made me feel uneasy. I felt he was there to rob the store or do something sinister. Please do what you can to make sure your customers and your staff feel safe from strangers. I rate my service and your staff with the highest rate possible. Glad I spent my money and changed my service.

First of all friendly and very helpful customer service. I had to exchange a pressure washer and…read morehad absolutely no issue. Probably the easiest exchange I've ever done. Miss Michele and the manager went above and beyond to help us, and the whole staff is appreciated.. Thank you

I would rather give zero stars. You better watch your receipts at the Hattiesburg MS store. They…read moreadded a membership to our purchase which we never asked for guy just threw it in the bag and said I saved you an extra 15%. I paid cash but knew something seemed off with the total so I went outside and refigured and instead of saving us anything we had paid $20 more than we should have to start with. So we went back in to get our money back and they REFUSED to give us the cash back claimed they had no way to do that. They are stealing money from people and it's ridiculous. Something needs to be done at this store!!

This is a great place for hardware, supplies, etc. I have used it several times because the staff…read moreis friendly and helpful + I'm able to get everything I need. I recommend it.

After the eye doctor associated with eyemart express managed mix up two of my children's…read moreprescriptions for eye glasses we are now on day 2 of waiting for the glasses to be corrected. After being told the glasses would be done the correct way within 45 minutes today, my overly patient husband went back inside after 2 hours of waiting and seeing multiple people walk in after him with prescriptions and later leaving with their glasses just to be told "oh well we will get to them before we close." Yes, waiting another hour or more is definitely okay right? Here's to day 3 and much more wasted gas and time as we do not live close to this business. I know 3 customer's they will never see return with their prescriptions for glasses this is beyond ridiculous.

They added a warranty without my permission and then made it extremely difficult or impossible to…read moreget a refund because the manager rarely is in the store and does not respond to messages. I was told that they automatically charge for a warranty without asking if you want it. It seems like that should be illegal.

Worked on my washer, very quick and reliable cost. Returned with parts they have to order, fixed…read morethe problem. I was pleased. Had them out here this morning, if you want your application fixed, call the appliance Dr.

Manager Josh went over and beyond helping out this mom when we left our Switch charger in Seattle…read more When they didn't have what I needed he talked me through options and ended up finding the best solution! Thank you, Josh! You rock!

They were so polite and helpful, and they helped me get a premium membership and explained how it…read morewill be helpful for me in the future! Awesome workers! Loving environment!

The girl was rude as soon as I walked in the door.I brought in my sons AFROTC pants,2 shirts and…read morehis uniform cover (hat) to which I was told immediately they couldn't do the cover and I'd have to take it back. 4-5 days later I stop in to pick up the pants and shirts, I'm told the pants are ready but they needed 2 more hours on the shirts... I come back that evening and the two shirts had been pressed in so hard the buttons on the shoulders that hold his rank crumbled to pieces. This was my first and last time at this place

Great car side service at reasonable prices. The people who work there are friendly and…read morecourteous. They care about their customers