I had Verizon buy out my contract in 2022. Never received any type of communication and the…read moreT-Mobile debt collectors are telling me I owe $651. On top of that, the customer service representative calls me NAIVE. How unprofessional can you be? You assume I didn't try to take any action on this and just decide that calling me names was the RIGHT way? Nah, FUCK t-mobile.

I was in the T Mobile store Saturday evening at Hardy St., Hattiesburg MS and I received stellar…read moreservice from Trey and Erica. While Trey helped me switch my service from ATT to T-Mobile Erica graciously assisted a man that walked into the store. Erica offered to help him but he said he had never been in a T-Mobile store before and just wanted to browse. I must say this person that walked into the store made me feel uneasy. I felt he was there to rob the store or do something sinister. Please do what you can to make sure your customers and your staff feel safe from strangers. I rate my service and your staff with the highest rate possible. Glad I spent my money and changed my service.

The overweight Mexican male kept lying to me telling me they were going to fix my local tower after…read morethe phone never worked at my home. After 14 days they made me buy the phone that never worked and still won't unlock it because it wasn't on their network long enough. I hope the Mexican manager that runs t mobile here gets sent to El Salvador!!! I'm sure he's not legal with all the lies he tells

From the owner: Visit the T-Mobile store in Hattiesburg and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6136 Highway 98 West Suite 102 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've returned to Batteries Plus numerous times because of their quality and dependable service…read more They are friendly and helpful. I really like their "lifetime" key fob deal--buy a battery replacement once and you're covered for life--no charge for subsequent replacements. Good folks.

I never do reviews but I had to. This business is TRULY AMAZING!!! I had them fix my broken Iphone…read moreand replace 2 watch batteries. Both services were top-notch as well as customer service was EXCELLENT at a GREAT PRICE!!! My phone even seemed to work better with this repair. I will be a continued customer. Thank you all so much!!!

I highly recommend this store for all of your electronic repairs. The staff was very helpful and…read morecompletely honest with me about my iPhone. This is where I will take anything that I need repaired.

Great customer service!!! I've used them once before. Second time was no different…read more Not out to get your money honest diagnosis of your phone.

Does anyone knows the name of young handsome guy that works there…read more Felt in love... Wish I can walk in the everyday. Nice costumer service to me .! I LOVE YOU!!!!!!!!!!!! I'm moving to Mississippi because of you!!!!

Agree with Kristi! Don't slow down when you pass this store. Stopped by Sunday, Mother's Day, and…read morewas told i know just the phone for you. Never purchased the phone, but it arrived in the mail yesterday. Scary!

I've used them in the past and was satisfied. Recently though I took my computer in and they…read moreupdated what I needed but broke something else. The manager (Derek) gave me a bunch of stories and even lied to me saying that he saw them (the technician) unbox my computer ... but that wasn't true the technician unboxed the computer in the store with me present and I took the box home. I was hoping they could save me time. In the end it cost me more time and money. The manager did offer a 'compromise' for me to pay for the parts (~$400). Ultimately I ordered the part they broke (which cost me $47 not even close to his price) and fixed it myself. I won't be giving them any more business.

I had a laptop battery replaced. Screws are missing and when you close the lid the case separates…read moreand will not close again.

Service team worked with me to get a router exchanged that was a couple days out of warranty. Saved…read moreme the hassle of going through the company website which could have meant days or weeks without WiFi.

I took my iMac to the Geek Squad at the Hattiesburg location as it was stuck in a "boot loop." I…read morestressed, in detail several times, that my data must be saved. Saving data is also standard procedure. There were a number of problems when I went to pick up my computer. Tech dude was 45 minutes late and arrived looking groggy and out of sorts. His attitude was rude and dismissive. He tried to get me to sign a document saying I was satisfied with the service but I had no idea if my computer would even boot (It did, so I signed, reluctantly). I asked for help taking it out, a service Best Buy provides, and he told me to pull my car up to the front door and someone would be waiting with my computer. I did, quickly because I was parked nearby, but no one was there with my computer. I waited several minutes. Finally, I went in and found my computer sitting unattended in a public area; anyone could have walked off with it. No staff member offered to help as I struggled to get it to my car; it is quite heavy. After getting it outside, I could not lift it into the trunk; a woman walking by offered to help and together we managed. After I got home, the tech dude called saying, "You forgot your mouse." WHAT? NO! He had failed to pack after he took it out of my hand and set it where I couldn't have seen it. Plus, he packed the computer and the keyboard. He refused to have it delivered and I had to drive several miles through very heavy traffic to retrieve it. I booted my computer only to discover that my data had not been saved. Thirty plus years of my professional writing, along with thirty years of photographs and 25 years of emails, was gone. My iCloud was empty (I have never been able to discover why) and my external hard drive was compromised. I made a number of phone calls and was assured my data was automatically backed up to a server. When I asked for help retrieving it, I was told to make an appointment with an Apple Genius. I did and then drove two hours to the nearest Apple Store. The tech guy said that no, my data had not been saved to any server and that it was all simply gone. I took his suggestion and contacted Drive Savers. I sent them my external hard drive and they retrieved everything, at a cost of nearly $3000. But all my detailed formatting and all titles are gone, with thousands of columns, features, essays, and manuscripts identified only by a string of numbers and original dates. Today, I am sending a demand letter to the corporate offices of Best Buy. If they do not reimburse all my expenses, I will sue them in small claims court. My advice: Never ever entrust your Apple computer, iPad, etc., to Best Buy. I will never go to them again for any reason whatsoever.

Associates who do their job. I picked up a new set top box due to issues with my old one. I get…read morehome, hook it up and had same issues and had to setup an appointment for a tech to come out He got here and checked to see if my new box was registered to my account and it wasn't. He added the box to my account and issue immediately went away. The associate in store stated she had swapped everything over and said box would be plug and play. It would have been had she have just done her job

You can't speak with a human being if you have questions or need help unless you go to the store…read more When I went into the store they offered me no help, they will only sell you new phones or services, their concern for helping you in any way is non existent.