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    Batteries Plus

    3.3 (24 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Batteries Plus

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    1 More Service

    Tablet support

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    3 years ago

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    3 years ago

    Great customer service. Convenient location and great prices. I will definitely use batteries plus bulbs again in the future.

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    3 years ago

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    8 years ago

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    Ask the Community - Batteries Plus

    Review Highlights - Batteries Plus

    Nate has a passion for what he does and when you couple that with a desire to help people you really have a winning combination.

    Mentioned in 2 reviews

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    Cellairis

    Cellairis

    (30 reviews)

    $$

    The old adage goes, that for business to succeed, you focus on three things "Location Location…read moreLocation". But location doesn't mean squat if you never show up to open your doors. Walmart hates Cellairis because they never show up on time - or even at all. When your hours are posted on the internet, customers depend on you to be there. Not being reliable, means you're not supporting the customer and don't have the right concerns to operate a business.

    FAULTY PRODUCT. If you have an iPhone 6 (idk about the 6 plus) do NOT get your screen replaced…read morehere. I had my screen replaced twice. The first time everything seemed fine, then I found that Siri wasn't working and nobody could hear me on speakerphone conversations. After research I found a forum suggesting improper placement of an adhesive strip where the microphone for Siri and speakerphone conversations is. This wrongful placement of adhesive was done by the MANUFACTURER of the replacement screen. All that was done to rectify this issue was the technician removed the adhesive with complete disregard for the adhesives purpose...rather than re-aligning the adhesive or finding a replacement screen that didn't need to have the adhesive re-aligned. Management was notified and I was offered a 50% discount to have it replaced again. WHAT??! That's bananas! This store doesn't care for the quality of product they sell and very clearly doesn't care for its customers or reputation.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (25 reviews)

    When the battery on my Android phone refused to hold a charge, I figured it woul be a slam dunk to…read moreget a new battery. After visiting several other places, including the Verizon Store, where they told me it wasn't practical to replace my fading battery (they tried hard to upsell me to get a new phone), a kind person at Batteries+ (where they didn't have a battery to fit my phone) recommended this store. Easy in, easy out with a new battery. This will be my first stop from now on.

    Incompetent box swappers, not techs. Need a cracked screen replaced or a new battery, 75% chance…read morethey can handle it. Anything more than that, don't waste your money here. I dropped off two laptops, one with a cracked case and a broken charging port. The other was freezing up and crashing. I got the crashing laptop back in about three days. It lasted about an hour before it began bluescreening again. I took it back. Three weeks later, I get a call saying they still can't fix it, but they need more money to basically take a wild guess. I should have known something was up when they started quoting exorbitant rates, but a massive discount if I just signed up for their insurance program. These guys aren't there to fix your stuff, their primary job is to sell that useless insurance. I ended up paying nearly $200.00 to pick up two laptops in exactly the same condition I left them. They can do simple repairs, but most of their tech expertise is clever illusion.

    Apple The Promenade Shops at Briargate

    Apple The Promenade Shops at Briargate

    (213 reviews)

    $$$

    This was one of the most disappointing service experiences I've had with Apple…read more My 4-year-old MacBook Pro suddenly lost its display and would not connect to an external monitor. I brought it to the Apple Store hoping for real diagnostics and guidance. Instead, the Genius I worked with, Matthew, attempted a revive (which didn't work) and then guessed that it was the display, quoting me $600 to fix it -- without confirming that was actually the issue. When I expressed frustration that a $1,500 laptop failed this quickly, I was told, "The laptop doesn't know how much you paid for it." That response felt dismissive and unprofessional, especially for a company that markets itself as premium. I didn't expect miracles, but I did expect empathy and clear answers. Instead, I walked out feeling like my concerns didn't matter and that repairing the device wasn't worth Apple's time. For a brand built on customer experience, this was a huge letdown.

    Clean store, easy to navigate. Staff are extremely helpful, will definitely go above, beyond, and…read moreto the grave to help with what you need! Excellent customer service, professionalism, and advice from Ryan, Stephanie, Mariah, & Mecca (I know it was her last day but she was still a star). I came in with issues that was beyond their control and they absolutely did their best to not only help but provide empathy and compassion for my situation. I look for stores that not only can provide what I need in a timely matter, but I look for a store I can go to regularly to receive future services because of the trust that is built. This is a store I feel like I can trust and recommend any business to! Thanks for helping me with my new iPhone 16 pro max, cool gadgets and all! *Also, just get the AppleCare...don't think about it just do it

    Batteries Plus - batterystores - Updated May 2026

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