I would leave zero stars if possible. Integrity is a crazy word to use for this business…read more I have been trying to get a refund from the service for months and keep getting ghosted. Michael, the owner, 'fixed' my phone screen and left its unusable. I couldn't take photos , make calls, and the touch was not calibrated. I messaged michael a few times to get the problem fixed and he either a. Did not respond to me b. Tell me he'll come at some point in the day and did not show up. I understand he runs a business but I can't sit around all day day with a phone that doesn't work that I use to talk to people I work with. After no luck I went to get a new phone because my bosses were not happy I couldn't answer the phone. The guy at the Verizon store informed me that my account and Phone are blacklisted from Verizon because the pins on the eSIM were bent/damaged that indicates attempts to jail break the phone.... I messaged Michael again for about a month trying to get my money back and he a. Either would make some story about how the refund wasn't processing or b. YOU GUESSED IT not respond to me I truly do not understand how someone can run a business like this breaking peoples property and not have the INTEGRITY!!!!!!!!! To own up to mistakes and just process a refund. Customer service was abysmal. I had to buy a new phone and he isn't giving me 500$ for a service that didn't meet a standard. I told him he could have the part of the phone back for the money.

I need to replace the battery in a pair of Beats headphones. I called Integrity Device repair and…read moreMichael arrived within an hour - that is exceptional response. Michael looked at the headphones and gave me an itemized quote - x amount for parts and y dollars for labor. The cost to replace my battery was more than the cost for a new set, but that's not my point. What impressed me is that Michael laid it our clearly and professionally and actually recommended that i just get a new pair. While I didn't have Integrity replace the battery I was very impressed by Michael's honesty. His company name, "Integrity," is very apt. I will call Integrity the next time I need an electronic device repaired. Very impressed!

They replaced the HDMI port on my Xbox and it turned out great! Was able to drop it and pick it up…read morethe same day.

They were able to fix the camera on my iPhone while I waited. Fair pricing and they were very…read moreknowledgeable.

Upon thinking that my phone was beyond repair, I hesitated about switching to a new device and…read moreopted to explore the possibility of fixing it. Despite my doubt, I visited Colorado Gadget Fix last Wednesday. Due to the rarity of the Moto G phone, they had to order a specific part, which arrived on Friday morning. To my delight, my fully repaired phone was back in my hands by Friday afternoon, sparing me the hassle of setting up a new device. With its renewed appearance, my phone looks as good as new. I am incredibly satisfied with the outcome and grateful for the seamless experience.

Just a comment. I have NO idea of their service. We drove there yesterday to ask a few questions…read more since no one was answering the phone. The store is empty and has an "Available" sign on it. Perhaps they are out of business- there is no sign saying they moved elsewhere. Too bad. It looked like a great store to have things done.

Had my back screen on my iPhone replaced and they did a great job! Thanks guys for the quick…read moreturnaround for the repair. You guys rock

Nothing has changed since the previous poor reviews. They'll tell you all the right things and do…read morenone of them. What communication there is will not be accurate. If they have difficultly fixing the item, they just put it on a shelf and wait for the customer to come in and complain. Then they'll offer a new promise, which also will not come to fruition. I don't know how they stay in business. My recommendation is to avoid J's Electronic Repair and find a reputable repair shop.

I came in to address a Windows lockout on my laptop and they had me fixed and out the door in under…read more10 minutes. My heroes! Will definitely use again (when needed). -CC

Dishonest and awful. Overall they have no accountability, lack of professional customer service,…read moregodawful diagnostics, and abysmal integrity. To be precise, my mother went in to have my brother's Switch repaired, which to anyone obvious it's a USBC-Port issue which Google claims UBreakiFix can in fact fix - they don't ask any questions, plug a chip into the device, claim it's the battery, then take the device. She paid 140, wasn't even called that the repairs were done, then after picked up and plugged in at home, the Switch still doesn't work. She calls, no refunds, they tell her they can't do USBC repairs, which is absolutely ridiculous. Instead of offering at least half the 'repair' price back or the entire thing free of charge since they didn't even fix the issue, they simply say 'no can do'. These guys could've at least tested after 'repair' that the battery was even the issue and gave a call and stated so, even directed us to another place that has people who do microsoldering to fix the issue, because the issue CAN be fixed - they either don't have anyone with the knowledge to do the repair or quite frankly, they enjoy ripping people off. Multiple negative reviews that exist about UBreak follow this trend, so our fault I guess, but DO NOT take your devices here if you want honest work done. These guys will rip you off; fail to fix the issue, do nothing, pretend to be courteous in a response to their negative review, and overall fail to make up for their shortcomings. DO NOT take your devices here.

My ASUS Zenbook is my right hand for the past year. I work on deadlines. Literally while on a…read moreconference call it went to sleep and never woke up. There were no warning symptoms or messages. As luck would have it it was 3 weeks out of warranty. I spent an hour on the phone with the manufacturer 's Tech Support troubleshooting and trying to restart it. I could hear Windows 10 coming back up but couldn't see a thing; not a glimmer, flicker or squiggle of light on the screen. The only physical support/repair offered was via mail to the vendor and then forwarding onto manufacturer for repair in 7-10 business days with an estimated cost of $510 + shipping, handling and insurance. Hell, I could buy a refurbished one for that without the additional hassles. I literally spent part of the night searching for a local repair guy. Called mid-morning, spent 15 minutes talking to Alex about my ill Zenbook and arrived at 2 possibilities and repair costs for each option if needed. I had an appointment for 2 PM and was out of there 45 minutes later for way less than $100 with a clean, WORKING Zenbook and a 60 day warranty. Alex knows his stuff, delivers AWESOME honest, good workmanship at a very reasonable cost without BS or the run around I got from the manufacturer. YES the Yelp reviews steered me to him!

If you value your time and need help with your computer and network, DO NOT call Alex or…read moreSpringsGeek. Stay away!! We scheduled a 9 am home visit for IT work almost one week in advance. I agreed to his price, and he knew what help we needed. Alex was a no-show. I was worried and called a few times. No reply back. I waited for a couple of hours in case there was a good reason and because I had waited several days to get this work done. I even called later in the afternoon to give him a chance to let me know what happened. Several calls into him without the courtesy of a return call. That all happened six days ago, so no excuses at this point. Meanwhile, I lost valuable time. And need to schedule someone legit to come out and help. Someone late who does not offer an apology does not return a call, does not bother to clean up his mess, and wastes your time (and money) is not worthy of your business or consideration. Meanwhile, there are a couple of legit computer experts with professional approaches to helping others and earning their fees. Alex P. from SpringGeek is not one of those people. Call Compu10 or Techno Guy Computer. Anyone but Alex and SpringsGeek. Or even buy a new computer, because it is gotta be better than waiting for Alex to no-show! Stay away from this bush league operator.

Greetings, To make a…read morelong story short. A simple laptop Microsoft 10 Operating System install took over 3 weeks. They lost the password to access the laptop and never called me or returned my calls in regards. The receptionist do not let the smile fool you, he is a major part of he problem. When you come in to discuss the computer problems, he said " I'm not a computer tech", during the warranty he will argue with you that it was not their fault when it clearly is. You were warned. Regards, JB

Brought my iPhone in to get the glass on my camera fixed. I dropped it off at 10:30 and guy told me…read morethe phone would be done at 2:00 that day. I called around 2:30 and he said that my phone he had not started on my phone yet but to call back in an hour. I tried to call around 4 and no one answered the phone so I decided to go down to the store. When I got there he said he knew it was me calling due to caller ID and that he considered it harassment. After having my phone for over 5 hours, he tells me that he couldn't fix it. Supposedly he is the manager of this location and this is how he deals with customers. He has tattoos on his arms and he has long hair. I recommend that you look elsewhere for your technology repairs. Worst customer service experience ever!

No complaints did the job years ago helping me know if I should keep my phone. Had a line of people…read morein front of me and dealt with all of us pretty efficiently. I just went and got a new phone but worth their expertise. I believe I had a glass screen replaced too

My service was not well today, around 9 today I got a text about someone coming to fix my screen,…read morethe tech had a nasty tone when I called back the second time after he declined the first time I called. when I gave this man my phone everything was working now my phone isn't working, he didn't have the right screen for my phone as he say when I put that order in two days in advance before today, so he put the old one back on, now my phone doesn't work at all my whole screen looks like he went outside and dropped it more than what it already was before he didn't leave me with any type of information and said wait for a email so pissed right now I never had this happen before I give you guys zero stars if I could

Went to repair cracked screen for iphone6 guys were extremely friendly explained things to us, very…read morequick and easy awesome service!!! Will definitely go back if i get another broken screen.

From the owner: We specialize on mobile electronics repair such as phone screen repairs and computer repair for…read moreboth hardware or software.