1. Batteries Plus

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Colorado Springs, CO

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Batteries Plus

2.2 (17 reviews)
Closed • 8:00 am - 7:00 pm

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I went into Batteries Plus at 2713 Janitell Rd Suite#160 in Colorado Springs to get the battery replaced in two of my watches- should be quick right? WRONG. I was helped right away. It just took FOREVER to have the work done. And if that wasn't bad enough my expensive watch got all scratched up. After I paid I mentioned the scratches to the lady who helped me and she just said "sorry". I have been into this location several times before and all had good service. REALLY disappointed and pissed off.

IPad after several trips to get if repaired, including 5 trips to the store on 8/15/2020.

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4 years ago

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6 months ago

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Frank M.

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4 years ago

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4 years ago

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4 years ago

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Frank M.

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3 years ago

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Frank M.

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5 years ago

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Frank M.

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8 years ago

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6 years ago

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8 years ago

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9 years ago

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Frank M.

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13 years ago

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11 years ago

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7 years ago

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9 years ago

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Frank M.

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8 years ago

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10 years ago

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Integrity Device Repair

Integrity Device Repair

(7 reviews)

I would leave zero stars if possible. Integrity is a crazy word to use for this business…read more I have been trying to get a refund from the service for months and keep getting ghosted. Michael, the owner, 'fixed' my phone screen and left its unusable. I couldn't take photos , make calls, and the touch was not calibrated. I messaged michael a few times to get the problem fixed and he either a. Did not respond to me b. Tell me he'll come at some point in the day and did not show up. I understand he runs a business but I can't sit around all day day with a phone that doesn't work that I use to talk to people I work with. After no luck I went to get a new phone because my bosses were not happy I couldn't answer the phone. The guy at the Verizon store informed me that my account and Phone are blacklisted from Verizon because the pins on the eSIM were bent/damaged that indicates attempts to jail break the phone.... I messaged Michael again for about a month trying to get my money back and he a. Either would make some story about how the refund wasn't processing or b. YOU GUESSED IT not respond to me I truly do not understand how someone can run a business like this breaking peoples property and not have the INTEGRITY!!!!!!!!! To own up to mistakes and just process a refund. Customer service was abysmal. I had to buy a new phone and he isn't giving me 500$ for a service that didn't meet a standard. I told him he could have the part of the phone back for the money.

I need to replace the battery in a pair of Beats headphones. I called Integrity Device repair and…read moreMichael arrived within an hour - that is exceptional response. Michael looked at the headphones and gave me an itemized quote - x amount for parts and y dollars for labor. The cost to replace my battery was more than the cost for a new set, but that's not my point. What impressed me is that Michael laid it our clearly and professionally and actually recommended that i just get a new pair. While I didn't have Integrity replace the battery I was very impressed by Michael's honesty. His company name, "Integrity," is very apt. I will call Integrity the next time I need an electronic device repaired. Very impressed!

Batteries Plus - batterystores - Updated October 2026

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