Fantastic local vets. I have had nothing but high quality care for my cats here. The vets are…read morefriendly, professional and caring and I would recommend them to anyone.

Admitted my beloved dog for X-rays and killed her with an overdose of anaesthetic. To add insult to…read moreinjury they couldn't have cared less and the 'director' ordered his staff to stop answering my questions. Disgraceful and traumatising

I can't rate this place highly enough. I have a quite nervous whippet called Herbie and they've…read morebeen so amazing at helping him out. They've always managed to fit him in when it was important. They do little things like come and give him a biscuit when he gets nervous while waiting in the waiting area. They all clearly really care about their dog/cat/patients and I wouldn't dream of taking our little guy anywhere else.

From the owner: Welcome to Animal Health Centre - Gloucester Road's Only Independent Veterinary Practice. An expert…read moreteam providing dedicated care for your pet.

This well-established veterinary practice (originally known locally as 'Stevens the Vets') has been…read morearound for nearly a hundred years. The large, gracious building stands on the Garston/Portway Corner and is easily accissible both on foot and by car. There is a large private car park at the rear of the house so no problems with transporting your furry friend from car to door. The practice has a large small-pets service and runs daily clinics (ring to check for opening times and morning/evening clinic sessions). They perform in-house surgery and dentistry and hospitalisation wards, and you can even arrange to visit your pet whilst it recovers. They also promise 24 hour care, and there is always sometone to ask for advice. I have used their service in the past to enquire about a minor problem with one of my pets and they were very helpful and sympathetic and professional. They will always prefer you to bring the animal in, of course, as it's a lot harder to diagnose an animal over the phone than a human! This being a rural, agricultural area, they also have a large Farm Animal practise based out of Frome. Plus they are often mentioned treating the more exotic animals at nearby Longleat. The practice also has branches at Warminster, Trowbridge, and a specialist Equine practice at Bradford on Avon. I found them to be very efficient, competent and helpful when my own domestic furry friends have occasionally been unwell, and this is a very substantial and valuable service for the community.

I am outraged! Having confirmed that to check my puppy would be £38 and having checked again on…read morearrival as there was nothing wrong it would be the same for both. I had to listen to the vets disagremeent on my choice of homoeopathy and feeding - my choice not hers! Then to listen to her negative discourse on what might possibly have been wrong - which I was not interested in as it was not the case - I leave the vet where there is a queue and give my card details for the agreed £38. I then open my bank account today to find that they have STOLEN £110 plus!!!! Where was the telephone call to me to check this amount? Where was anything that I had already agreed to? This is outrageous and these vets are not to be trusted if this is the way they behave after confirming on 3 separate occasions what the cost would be. Did I take away anything? Absoutely not - except now a sick feeling in my stomach that these vets can never be trusted and all they are interested in is their opinion and how much they can fleece you for! I will not let this rest. Where is the paperwork to prove the outstanding amounts?? THIS IS OUTRAGEOUS - HOW DARE THEY DO THIS AND BEHAVE LIKE THIS??

Most highly recommended. Very friendly, informative and absolutely brilliant! I love their clear…read morepricing policy. They have restored my faith in the profession, after some distressing experiences with other greedy vets in Bath.

A previous reviewer mentions their clear pricing policy (sounds like an ad) - what pricing policy?…read more Ask for a quote the price depends on whomever you're speaking to and you get told nothing if you don't ask. Nor do you get an itemised bill unless you ask. . When I took my dog for an eye infection They put in a green drop to enable any damage to show up. I was charged £36+ I was prescribed drops and told to come back two days later as the prescribed drops could actually ulcerate the eye. Another green drop and another consultation fee charge £31+ this time which included £3.09 for the green drop! and another £3.09 for the first green drop which they didn't mention just charged it. I was charged a second consultation fee and drop fee for the privilege of having it checked that their drug wasn't further damaging the eye. When I went there to ask about the cost having spoken to a lot of people who were as surprised as I was about the second charge I was told to 'write in'. When I did I got no reply to my perfectly polite email until I chased then I eventually received a rude and deeply patronising letter via post from Phillipa Ashman inferring i couldn't afford to pay them and obliquely telling me to take my business elsewhere. Believe me in my opinion this practice is ALL about the money.

This is a small practice with 2 vets there. They are both relly friendly people. I go there every…read moretime my dog is ill. They dont give you things you dont need to bump up your bill. I took my dog there recently and she had an accident on the floor because she was so nervous but the receptionist just came out with a mop and bucket and told me not to worry it always happens. I was mortified but she was great.

Wow, what a wonderful practice with very friendly staff. My beautiful 5 year old became very unwell…read more, very sudden, Phoned the practice and they gave him an immediate appointment, Unfortunatley they discovered he had been poisened. The vet treated him wonderfully and tried her very best to save him. They treated him with love and respect and he looked so peaceful when i went to collect him to lay him to rest. they were so compasionate to my grief. Would recommend this practice to anyone whom truely love their pets and want them to have the best of care.

A great vets here, the family run business thrives in the middle of Bishopdown Farm. I have taken…read moremy pets here for a few years now and they have always taken superb care of them. When i had a Guinea pig put to sleep recently, they staff were extremely caring and sympathetic, they even put a card in the post to me a few days later, which was a lovely touch. The fees dont seem any different to any other vet in Salisbury, its just the care service that puts these ahead of the rest.