Time for us to stock up on soaps,sprays, shampoos etc.The buy 3 get 3 sales last day kinda hard for the wife to pass up on. We sniffed,strayed and washed are way thru many choices and finally made 6 decisions that will keep us clean,fresh and smelling good until our next visit.I actually came out with some Ocean body spray to mix it up a little for the folks on the trail and gym. This store is always well organized and clean the ladies are helpful and friendly making this a favorite for us. Prices are reasonable and the products are great for gifts and personal use. read more

Bath & Body Works - Our haul feeling satisfied - Cosmetics & Beauty Supply Near Me - Watauga, Texas

Lots of new scents. Specials today are on full sizes and also hand soaps. Now there are products for sensitive skin. Their men's line has expanded and smells wonderful - they even have scruffy beard lotions. read more

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I stopped in to get Shower gel as I use it for bubble bath as well. I was greeted at the door by an associate and she let me know about sales and helped me find my products. I was happy to see there were having a buy 3 get 1 free sale. I love all the new fragrance and ended up getting Gingham, Garden White Tea, Honeysuckle Peach Spritz and Fresh Coconut and Cotton. Let hubs smell them and he gave me a thumbs up! Sales associate that checked me out was nice. Sales associate at door thanked me for me visit. This store is always well stocked and easy to get in and out of. read more

They have the standard COVID guidelines (wearing a mask and try to physical distance). They had a semi-annual sale on select items so I decided to stop by. I picked up some of their foam hand soaps that were half off, which was nice. The staff is friendly and it wasn't too crowded in the store which I appreciate. Everytime I come here I notice they have new scents/fragrances and new products to display. I recommend waiting for the semi annual sales to get all the items you need at a fraction of the price. read more

Bath & Body Works - Love - Cosmetics & Beauty Supply Near Me - Watauga, Texas

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I ordered some candles and some soaps online ($200). I was late to pick up the merchandise by one day. And I made the mistake of going to see if I could pick it up the following day without calling and unfortunately the order had been put back. I asked to see If they would honor the purchase that I had made so I could re-buy the items and be on my way but unfortunately I was not given that option and they told me that they couldn't do that. Not the greatest customer service. read more

I went in for a quick get of a travel size to take on an upcoming trip. I went in with with a coupon, which was not for what I had picked out to use it for. I got a call at the beginning of checking out which I had to take. I know... very rude to the cashier, but some calls there's no choice. While the callee is asking info, I'm having to have a conversation that I didn't want the product that wasn't allowed in the coupon, but wanted the other item. I realized way after I left the coupon behind that I couldn't use. She, while I was on my phone, put it into my bag, so I could use it later. Cheers to her, who didn't have to do that, and I didn't even realize until later that she did that. Great employee!!! #3536207 read more

Things have turned around for the best. Clean, well organized store and all employees seem very friendly and happy to be working there. That shows great management! Kudos! read more

1:05 1/14/23. I just stood in line for 15 minutes behind a lady who bought out tons of items. About half way thru the sale another cashier walks up to get a pick up order. As soon as she gives the customer her the order she looks at a lady that had just walked up and started checking her out. I know she saw me standing there still waiting behind the lady with all the items. She proceeds to check out the RUDE lady who just walked up so I just laid my $60 purchase down and left! Bad customer service!! read more

Love this place! Location is clean and staff is friendly. I just wish candles were on sale more often. As well as the Wallflower scents. But that is not up to the store, that is up to the company. I also wish that when you go in store they can just type your email in and give you a discount if they see your on their member list instead of asking you to have it printed off and ready to go to get a discount. I always last-minute shop there and I'm never prepared with my coupons. Absolutely love this location. read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Watauga, Texas

I thought BBW went out of business? Anyway I was happy to see this location where I am. I used to go to another location back in the day and got so many lotion. Anyway so you bet I did the same thing this time. Next to Marshalls. Large parking lot. Decent customer service. Good deal. read more

Shame on me for coming back after my first bad experience. I never post about businesses as I always try to give them the benefit of the doubt, but this store is terrible. I don't know if they are understaffed and overwhelmed or just have really bad customer service skills, however they are rude and don't know how to treat a customer. I will take my business to another location. read more

It's okey but I Think the employees/service could be better and they have good candles and stuff I love there sense read more

Bath & Body Works - View inside of the building - Cosmetics & Beauty Supply Near Me - Watauga, Texas

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Was looking for a candle that smelled like Christmas tree, asked an associate for help and she led me to Christmas candles and said what's there is what we have. Didn't help me in the slightest. I wandered around on my own and Finally found fresh balsam, guess what smells like Christmas tree! Picked up another few items went to the checkout with my $10 off $40 purchase coupon and the cashier wouldn't accept it because she said I had to spend $40 before tax. Also I explained what happened about being able to find the candle I wanted that smelled like Christmas trees and her explanation basically was that the associates don't know what candles that they have in the store which to me is an essential part of the job! Thoroughly disgusted won't be back! read more

STAY AWAY!!! The worst employees ever. The manager is the ringleader. It's a problem every time you walk in. They always refuse to honor the company's policies. I always end up having to go to another store. Save yourself time and trouble and just drive pass this store and on to another. read more

Great atmosphere but packed!! Great for soaps candles and lotions. Smaller store but friendly as helpful staff. Music was a little loud with Christmas music in October!! read more

Rude employees and management. I was told I wasn't allowed to take photos in the store which is incorrect

This location always seems to be out of the few items that I go in looking for for some reason, every SINGLE time. I'm not sure why, as they're not particularly off-the-wall items or rare items or anything. Also, every time I've ever asked for help with anything, the workers seem less-than-excited to assist me. They're not quite rude but they're also not really friendly and welcoming. I really hate going to this location and avoid it at almost all costs, but it's a lot closer to me than the location in the mall is. read more

Terrible customer service. Got an email about a sale on items so went to this store to purchase. When I walked the attendant told me which items were on sale and I selected from the sale items. Store refused to honor sale price when I went to pay explaining they were "uncomfortable" honoring the sale. read more

Excellent sales and always being well stocked keeps me coming back. I like how the scents change with the seasons- although some scents that i have adored in the past are gone. (my only "complaint") The staff is friendly without being overbearing (like bath & body of old) read more

I came in recently with my new coupons that I got in the mail. Unfortunately, the coupons were not valid yet. I went ahead and purchased my items though because I really wanted them. I was assisted by Nicholas and just loved him. I had such fun chatting with him. His assistance and customer service are impeccable! Thank you, Nicholas!! read more

Stopped in 30 minutes before the store closed due to being a super busy, procrastinating mom, lol. I felt bad for coming in so late, but they were having a sale on all body/shower gels for $5, hand soaps for $3 and $10 off $30. The staff was super friendly and didn't act put out at all that it was almost closing time while I shopped. I got out of there right at closing time and I made out like a bandit!! Would def come back to this location again! read more

Wow - I thought it was just me - I go wayyy out of my way NOT to ask the employees ANY questions due to their rudeness ( something I ve never encountered in their other locations) The other location is significantly further from my home or I would never go here. They do not like to honor coupons and if/ when you do ask them a question its like your bothering them they had to stop talking to each other to answer you. Glad to know that its not just me read more

The staff is VERY subpar...eveytime I've gone to this store, the workers are standing there gossiping. How do I know this? You can hear them railing on customers, and laughing. If you ask for help, you are treated as if you're a bother. I believe this location is the worst . read more

If I could rate negative stars I would after the experience I had today. I've visited this location several times and have never left feeling as uncomfortable as I did today. I went to the store today to buy some hand sanitizer for my boys and some wallflower plug ins and scents. I was taking my time looking at the hand sanitizers trying to find one to replace the one that my son had had stolen from his back pack but they receive new fall scents so I was trying to find something else he'd like. To make a long review short, I was excessively asked if I needed any help, or was I finding everything ok. I felt like I was being watched and followed around the store, like they thought I would steal something. I finally got so frustrated I put down my basket on the counter and told them no they couldn't help me and walked out. I've never been made to feel so uncomfortable at a store. I left feeling gross and the entire time I was in the store I was very aware of every move I made because of the associates. I don't know if they singled me out because of my casual attire (jeans and a t-shirt, hair in a bun) or for other reasons. I have never brought my race into any situation and would hate to think that was the reason either. I try to give the benefit of the doubt, extend grace and understanding in all situations but I just can't seem to understand why I was singled out. As I drove away I called the manager and told them what had happened and as a courtesy i let her know that I would be calling corporate and giving them full details of my experience. I tried my best not to cry but ended the call sobbing. I hope no one else is made to feel this uncomfortable at this location again. Hours later I'm still upset. They need better training and need to just do better read more

The last few times I have gone in have been pleasant. They always have things in stock I'm looking for. I spend too much money in here lol.... read more

I should have gotten her name but the lady who served me when I was buying after-shave lotion was really tops in service.

Was told i could bring my 90.00 receipt back to use my coupons to any store. Get there and now there are all things rules about it being an outlet. Blah blah blah. Not great customer service. Won't be back read more

drove all the way out here since I don't have a bath and body works where I live. I needed to exchange a candle and they wanted me to pay the difference. Bath and body works has a 100% guarantee policy. Will NEVER shop here again! Wasted my gas! read more

Went by the location on Hwy 377 by Target and they are CLOSED until September 2017 for remodeling.

If you are not white, don't expect to receive any assistance what so ever. When you enter the store, the white women are greeted, served, and helped with a smile. The "rest" of us are ignored and avoided. If you're white, you may love this store, otherwise, take your business elsewhere, this is a very consistently, and blatantly racist store. Both times I visited this store, it wasn't very busy and I was clearly searching for a particular product, and of course blatantly ignored. No one EVER said hello to us, acknowledged us, or asked if we needed assistance. I stood at the cash register for 15 minutes waiting to be cashed out, (and the store was not busy at all maybe 2 other customers at the time), but the girls just strolled around and ignored us... we were virtually invisible. Very rude and racist. read more