I'm guessing these other reviews were before the new owner took over…read more I was in town visiting family and stopped in to buy a gift. The older gal at the shop seemed very rude. Don't know if she was the owner, but she acted like she was. I've shopped in many stores, but never dealt with someone in the retail industry flat out acting like we were an annoyance. She made what should have been a great shopping experience with family kind of a crappy day. Luckily we got a great bagel next door! Also found a great gift at the drug store across the street. That place is a gem!

This is by far the nicest second hand store I have ever visited, and then when I saw the reasonable…read moreprices, I almost fainted. They carry a lot of top of the line baby items, and they only accept the nicest things. I love that they have a 24 hour hold policy for items they post on their fb page (except when someone beats me to it.) Support local, small businesses!

I like this Old Navy…read more I park outside the Palouse Mall to sleep a lot, and when I wake up I don't want to go far, so its nice to be able to run in here and grab, a extra Henley or a Thermal top as it has started to cool off, in the evening and I didn't bring one from home this Old Navy is smaller than most that I have been in, but it is also a College town so has a good selection the people working here have always been helpful

We are visiting family from Seattle and went shopping to pass some down time…read more After having a horrid experience with a store up the mall a bit, we found this store. What a gem! All the employees were so funny and helpful. They seemed truly happy and Interested in our experience. Thank you for cheering us up (we were visiting family during a recent tragedy in our family) Loved this store.

Best sales and friendly service in the valley. I will only shop at Largent's since another company…read moresold me a faulty product then told me to call an outside repair service. Largent's has always been fair, has always shown up as scheduled, and provided great installation. When I clogged the washer they came and fixed it and it's worked great ever since. They stand behind the products they sell and offer competitive pricing and value for our money.

The staff in the store were super helpful and educated me on the do's and don'ts for a front load…read morewasher. Very attentive and wanted to help. The delivery guys were very nice and went the extra mile to ensure the washer and dryer were setup correctly even though my house had an awkward drain pipe. Love the "we will make it work" attitude!

Great hot topic with an amazing selection. They were helpful and apologized whenever an item I was…read morelooking for wasn't in stock and helped me find an alternative on the website or told me about closer hot topic stores that might have it. All staff wore masks and made sure customers were wearing masks as well.

Nice people. Funny geeky stuff. Bit pricey but isn't everything these days?read more

Peck's polished two pairs of leather boots and replaced the heel taps. My 10 year old boots look…read morebrand new. I will make the 35 mile drive for Pecks to work on my shoes and boots. Reasonably priced as my boots had never been polished ever. Very knowledgeable.

Peck's has done leather work for my husband's old classic leather jacket and we were so happy to…read moresee it restored. My mom also always bought her shoes here because she worked long days standing on concrete. She could work the college students under the table. They would complain their feet hurt. She would tell them to go buy better shoes. Pecks did a nice job and they are nice people. Locally owned is worth supporting.

We LOVE going to Grocery Outlet everywhere we can. The store is clean. The variety is PHENOMENAL…read more And the prices are FANTASTIC.

This place is great. I can find most of what I need there. They have any spice you could need and…read moreplenty of produce and meats. They even have dog and cat food and treats. I have found plenty of organic foods for all. The only caveat is sometimes they don't have many of an item and then you need to get enough at the time as it may not be there the next day.

Customer service on the newer employees of the last batch is terrible. Each time I walk into the…read morestore They have two employees who are usually just sitting on their phones. Also as I continue to pre order products from this location I have only once received a phone call on a pre order. They then also went and sold the pre order after a couple days and communicated to them I wasn't ready. They will hold other products from other customers from months at a time. Every time I have had an issue with receiving my products. I have tried to pick up other peoples products that are over 48 hours and refuse to sell it. I am canceling all my pre orders because the world has a large amount of other shops and we could easily have this one shut down and have no issues with target and Walmart being around.

Great management and service. Help a lot when shopping for my kids. Definitely going back.read more

I'm not sure if things have changed from the last reviews time but this place is great!…read moreI have been a repeat customer for 2 years and the customer service is always good, not just for me but it seems like for everyone else I've seen them deal with when i'm in the shop. I can't remember the lady's name that seems to run the place but she's great. They've helped me out a bunch of times with different payment types, rush orders, complicated orders. Overall: very flexible, helpful, friendly and well priced.

I too had a horrible experience with the shirt shack. I visited the shirt shack with intention of…read moregetting 50+ shirts made and many hats embroidered as well. I told them I would like to do a small order of hats to make sure I like the quality and they way they do business and then we can take it from there. When I told them what I wanted to be done, I they presented themselves as uneducated in the field. When I was asking them questions assuming they were experts I was getting answers back like, "I don't know" or "I am not really sure" when I was looking for assurance. They told me it would be around two weeks before my order would be done (8 items) which seems abnormally long but I decided to just go with it what could go wrong. That was my biggest mistake. Upon walking out I had a discomfort that I even expressed to others that were close to me that I did know how well this was going to go. Fast forward to a week an a half later, I get a call from the shirt shack saying they can not do my order because my text would not work with their machines claiming this if the first time this has ever happened. I didn't give them a super elaborate logo, just two words in a certain text. I went down to shirt shack to pick up my jacket that was going to get embroidered as well as the hats and also receive a refund for the order for the upfront payment I made on hats and the service. APPARENTLY they can not give me a refund because they already ordered the hats yet at the same time they are not able to deliver. After a couple minutes of pointless arguing I decided that I will just take it up with the credit card company. What a hassle this has been, I wish I would have never gotten involved with the Shirt Shack. Lucky enough when expressing all this to a friend, I was refereed to a place that will do shirts, sweatshirts, and embroidery for me at about half the price, so at least some good came out of it. I'd just play it safe and stay away, find another place that cares for your business because there are plenty out there.