I used to come here a lot and I use their soaps a lot. I have given up lotion for a while because I need to use what I've got but I do love the Disney stuff they've been releasing in recent years Loved: Body Cream: Black Cherry Merlot Body Cream: Pretty as Peach Body Cream: Sparkling Plum Prosecco (FAV) Body Cream: Sun-Washed Citrus (named Love Always Wins) FAV Body Wash: Sparkling Plum Prosecco Candle: Black Cherry Candle: Champagne Toast Candle: Guava Pina Colada (FAV) Candle: Peach Bellini Candle: Paris Cafe Gentle Foaming Hand Soap: Beach Bellini Gentle Foaming Hand Soap: Black Cherry Merlot Gentle Foaming Hand Soap: Blushing Tulips and Peonies Gentle Foaming Hand Soap: Caribbean Escape Gentle Foaming Hand Soap: Crisp Morning Air Gentle Foaming Hand Soap: Kitchen Lemon Gentle Foaming Hand Soap: Open Sky Gentle Foaming Hand Soap: Pink Peach Blossom Gentle Foaming Hand Soap: Pink Pineapple Sunrise Gentle Foaming Hand Soap: Pumpkin Frost Gentle Foaming Hand Soap: Raspberry Rosé Gentle Foaming Hand Soap: Southern Lemon Chiffon Gentle Foaming Hand Soap: Sparkling Icicles Gentle Foaming Hand Soap: Twisted Peppermint Hand Cream: Black Cherry Merlot Hand Cream: Champagne Toast (FAV) Hand Cream: Marshmallow Pumpkin Latte (FAV) Hand Sanitizer: You're the One (FAV) Lotion: Black Cherry Merlot (FAV) Lotion: Cinnamon Bun Heaven (no longer sold) Lotion: Champagne Toast Mist (Diamond Shimmer): Champagne Toast Mist (Fine Fragrance): Bali Mango (smells good but dissipates way too quickly) Mist (Fine Fragrance): Belle Mist (Fine Fragrance): Moana Like: Body Cream: Pink Velvet Cupcake Candle: Marshmallow Fireside Gentle Foaming Hand Soap: Crushed Candy Cane (White Barn) Gentle Foaming Hand Soap: Ghoul Friend Gentle Foaming Hand Soap: Tis the Season Hand Cream: Love You Hand Sanitizer: My Unicorn Made Me Do It Hand Sanitizer: Treat Yo Elf (Snowkissed Citrus) Lotion: A Thousand Wishes Lotion: Coconut Pineapple Lotion: Marshmallow Pumpkin Latte Ok: Body Cream: Bonfire Bash (mostly smells like vanilla) Body Cream: Lemon Drop Martini Gentle Foaming Hand Soap: Beautiful Day Gentle Foaming Hand Soap: Blue Ocean Waves Gentle Foaming Hand Soap: Blushing Tulips w Peonies Gentle Foaming Hand Soap: Cookies for Sant Gentle Foaming Hand Soap: Cucumber Melon Gentle Foaming Hand Soap: Endless Weekend Gentle Foaming Hand Soap: Tis the Season Gentle Foaming Hand Soap: Warm Vanilla Sugarsese Gentle Foaming Hand Soap: Watermelon Lemonade Gentle Foaming Hand Soap: Winter Hand Cream: Rose Quartz Hand Cream: Japanese Cherry Blossom Hand Sanitizer: Winter Lotion: Aromatherapy Comfort Lotion: Bali Black Coconut Lotion: Be Enchanted Lotion: Coconut Cream Pie Lotion: Confetti Daydream Lotion: Denim and Daisis (no smell) Lotion: Firecracker Pop (like the cherry but mostly smells like other stuff) Lotion: Forever Red Lotion: Frozen Daquiri (used to like but then stopped) Lotion: Japanese Cherry Blossom Lotion: Lovely Dreamer Lotion: p.s. I Love You Lotion: París Amour Lotion: Pink Cashmere Lotion: Pink Lily and Bamboo Lotion: Strawberry Soda Lotion: Sweet Cinnamon Pumpkin Mist (Fine Fragrance): Cherry Blossom (??) Mist (Fine Fragrance): Japanese Cherry Blossom Mist (Fine Fragrance): Paris Amour Mist (Fine Fragrance): Twisted Peppermint Disliked: Body Cream: At the Beach Body Cream: Dark Kiss Body Cream: Frosted Coconut Snowball Body Cream: Japanese Cherry Blossom Body Cream: Moon Light Path Body Cream: Rose Body Cream: Sparkling Nights Body Cream: Warm Vanilla Sugar Gentle Foaming Hand Soap: Peppermint Twist Gentle Foaming Hand Soap: Rose Water and Ivy Gentle Foaming Hand Soap: Sunlight and Apple Trees Gentle Foaming Hand Soap: Vanilla Bean Noel Gentle Foaming Hand Soap: Winter Citrus Wreath Hand Cream: Rose Hand Cream: Hot Cream & Cocoa Lotion: Chocolate Covered Cherry Lotion: Midsummer Daydream Lotion: Rose Lotion: Strawberry Pound Cake Lotion: Sugared Cherry Crisp (smells good in bottle but awful when you get it out) Lotion: Sunshine Mimosa Mist (Diamond Shimmer): Coconut Mist Drop read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Collierville, Tennessee

Chelbie was an ABSOLUTE PLEASURE. She helped with a phone order then ensured we enjoyed the scent chosen.

Alrighty people, we have visited this place and... When you enter the store, on your left you will see a lady (in her 50th, height 5.1) who is giving baskets to you. You better take it otherwise she will explode like a soap bubble. No manners and the attitude with muttering under her breath, I only can imagine what she said about me and my family. Give her a raise so she finally can great the customers appropriately. Overall good store, good location. read more

I've had absolutely terrible experiences in this store. Really, it's 2 women in particular- one is worse than the other, but it's the 2 older women who work there and have both been there a while regardless of their awful attitudes. My first big issue was maybe about a year ago when I had a brand new unused candle that I ordered online during a candle sale. The candle arrived and as soon as I smelled it, I began to get queasy and nauseated so I was like ok it's fine I'll just exchange it. I had a receipt and again, NOT USED and less than a week since I received it. These 2 ladies informed me that the new policy is that I would have to pay the difference from the sale rather than being able to make an even exchange. All while condescendingly calling me hon and sweetheart and honestly seemed a little too happy about denying my exchange. So, now be careful what you order online because even if the scent makes you sick, you'll be paying out of pocket to make an exchange on a brand new unused product with a receipt and these 2 ladies will smile and smirk about it the whole time. I decided last week to go back and smell some candles before making an online purchase- you know, since you can't return them anymore, and I was the only customer in the store with these 2 same women. The store had been closed for a week the previous week due to bad weather. I saw that there were some 50% off candles in my favorite scent and I had 2 coupons for free items under 16.50 so I got 4 of the candles and grabbed 2 wallflowers ($7 each) for my coupons to cover. As soon as I got to the register I was met with pure nastiness from one of those 2 women I've mentioned in this review. No hi, hello, or even a smile. Glare & "put your phone number in." I put it in and she said that I had like 6 and which one was correct? Obviously, she was very inconvenienced by me and my mere presence. She rang me up and I pulled out my phone to show my coupon codes for my wallflowers. She immediately said in that condescending clipped tone that I didn't have anything that qualified for those coupons. I said the coupon is for items up to 16.50 and wallflowers are $7.50 so yes they qualify. She asked rudely if I really wanted to "waste" my coupon in such a low priced item? I said yes I do! She shook her head and said ok I just hate to see people do it. I asked her why she was so bothered with what I did with MY coupon. Then I told her I'm gonna do it twice because I have two coupons. She never once smiled or dropped her attitude. I left and was super mad and stressed so I called another store and asked what I could do. She told me I could return the items and she would save me some at her store. I ended up doing this and luckily corporate reinstated the coupons I lost during the purchase. I highly recommend literally any other BBW store in town but this one. Never ever ever again. Never. Also, remember to know what you're ordering before you order as you cannot exchange unused items even with a receipt despite the "100% guarantee" which is a big lie. read more

This store is amazing. Anyone who had ever experience a bath and body works candle day knows things can get a little crazy. The staff was super friendly and professional. They immediately knew were all scents were located. You wouldnt know they had been working since 1am everyone was smiling and genuinely happy to be helping. The payment system they had prepared for today ran like a well oiled machine. read more

We'll let me start by saying this review is about one worker, the rest of the staff was great. My daughter and I went yesterday morning for the $3.95 lotion sale as we do each year. We got there as soon as they opened and we're the 3rd customer to check out. We had 20 lotions and 2 candles on one order and the young lady with reindeer headband seemed as though she didn't want to be there. She said nothing then preceded to try to put 20 lotions and 2 candles in a medium bag, I asked to put in 2 or 3 bags as I knew it would bust open. She sighed and did it, then when my daughter was checking out with the same lady, she grabbed a sanitizer holder and the girl snatched it from her and threw it in the top, I asked her if she could please put it in a separate bag, she loudly sighed this time and rolled her eyes. She should of called in and I definitely should of gotten the manager but didn't want to put a damper on our day. Very unacceptable. read more

Today was a better day. Customer service was great. Walk into the store got help right away. I was so upset yesterday. I told myself I never coming back. But rhe sales keep me for staying true to myself. I am glad that I had a better experience. read more

I frequently shop at this store because it's in route from work to home. Today was extra special the day before Valentine's day walked right on got my purchase and walked right out priceless. read more

Bath & Body Works - Went gift buying today - Cosmetics & Beauty Supply Near Me - Collierville, Tennessee

Keioni was a great help today when I couldn't get my life in order with my email coupon. They had the male Boubon body cream I was searching for last night in another mall so Yayyyyyyyyyyy. I think my fiancée is going to love it. I'm also staying butt out of here for the rest of this trip read more

Bath & Body Works - Cosmetics & Beauty Supply Near Me - Collierville, Tennessee

The ladies in here are always so nice & quick to help in any way! Out of all the B&BW I've been to this one has the best staff in my opinion! read more