Plead take a min to read my review of this office! It was truly a TERRIBLE EXPERIENCE!! I went in…read moreApril 08 2025 to have a replacement pair of dentures made ( no extractions. No Jaw issues...Just replacement. ) The first time they came back the teeth looked like "small animal teeth) and it only got worse from there...What should have taken 6 weeks took these people over 5 months And work never was completed. Tried n Tried n Tried to speak to there 1 n only office manager ( she is responsible for multiple offices n she never answered my calls or called me back..Not Once) n the end the only person I was allowed to speak with was Ginger the receptionist ( bils..schedule etc) Not 1 thing they said Time Wise was truthful. I caught them in soo many untruths. If your Time and Quality mattet Do.Not. Use SMILEBUILDERS...0 STARS

Amazing experience! Everyone was kind, thoughtful and respectful. When I said my bottom teeth are…read moresensitive, they lowered the intensity of the spinning toothbrush. Office is clean, well maintained, although the waiting room seats are perilously low, lol, they are comfortable and wide enough. Wait time was minimal, within expected parameters.

Dentist - Post this review…read more Good news first. Brooke, my hygienist was good. She was kind and did a good job cleaning my teeth. Before that however, I felt insulted for this reason; Lisa, who appears to be lead administrator came out to my car with a folder under her arm telling me that the check in rep said I wanted to see a copy of the Privacy Notice. I corrected her in saying, no, I want a copy of the privacy notice. You had me sign stating I'd received a copy of it so I actually wanted a copy. Lisa stated she doesn't give copies. I told her that the paperwork that you had me sign states in fact you gave me a copy. She then took the folder from under her arm and stated, "I'll let you read it, it's about 50 pages but then I'll need it back." Of Course this was insulting and she knew it. My appointment was at 3:00 pm and at this point it was 3:45 pm. She presumed I wouldn't read 50 pages, nor did I have time to; she still refused to make me a copy. Be aware as they mixed the HIPPA required fork on the same page which is probably illegal. I left it alone not to get them upset knowing they still had to work on my teeth. After my appointment, I was taken to a private room to discuss the cost of work that the dentist recommended for me. In the process of explaining to me the cost, Lisa, yes the same lady stated that the work would cost $2108.00 and $1200 is 50% of which I'd have to pay. I told her that that's not 50% and she went on to debate that it was. Shortly thereafter, she showed me more costs referring to them as being 50%. One was more like 80%. Again debating with me. You must understand why getting this simple math right was critical. She got angry with me and stated "I'll just talk with your wife about it on tomorrow." What! I left. Lastly, Batesville, MS is 49% black, and 49% White. Yet, Dr. Thomas W. Hodge has 7 employees in his office, all white females and not one black employee. He makes 8. It seems that the good doctor loves the black dollar but doesn't want them employed at his practice. In fact 100% of the 6 patients waiting along with me were black. Hopefully he'll make some adjustments to represent the community and his well insured, well paying blacks. Not sure how he'll explain that but me and my family won't be returning.

I came in first thing in the morning for a single filling while my brother had a couple more…read more Didn't have to wait nearly as long as I thought, my bro was called first and soon I was up. I was lead to my seat by the nice gal, she even asked me what i'd like to watch on the telly. I picked CNN while I got the numbing swab and shot. In hindsight, maybe watching CNN's talk on Ebola wasn't the smartest choice, felt a bit nervous for some reason. Anyway, I waited till the dentists finally returned after the numbing was in full effect on the upper part of my mouth so they could get the drilling under way. It only took a little while and the filling was over before I knew it, I completely forgot the drill was even involved. I dare not imagine what life was like before the numbing procedure, my mouth is still a bit stiff as I type this on my phone. So anyway, the gals and guys at Hodge's do their job proficiently, area was kept neat and clean.

Excellent experience! The staff is courteous, welcoming, and clearly familiar with their patients,…read morewhich makes check-in quick and easy. From the moment you walk in, the space smells amazing and feels clean and inviting. Even though they were busy this morning, everything remained well-organized and efficient. I received a cleaning/hygiene care and the level of professionalism and attention to detail was outstanding. They offer all services and if they cannot provide the care you need they will happily refer you to another exceptional doctor that can best assist you. The team made me feel comfortable, informed, and well taken care of throughout my visit. The waiting area is spotless and comfortable, with thoughtful touches like a television and a Keurig for your beverage of choice. Customer service is excellent. They greet you by name and make you feel valued. It's also convenient that they accept Cherry Credit and CareCredit as payment options. Overall, a very professional, personable, and well-run office.

This dentist office is a joke. The whole office including Dr. Aman is very unprofessional and VERY…read morerude. They were awful to me when I went. My husband was a patient also and they charged him for services he did not get and kept saying he owed money everytime he went there. He would pay what they told him he owed and then the next visit they would up the price he owed. He has two dental insurances and should not have owed the outrageous amounts they said he owed. This place is legitimately trying to fraud people. This has truly been the worst experience we have ever had with any business anywhere. Be warned the office manger is an unprofessional, incompetent daft person.

Dr. Thompson was awesome! I had used her before myself and I loved her so when I finally got my 5…read moreyear old daughter to the dentist for the first time, don't judge me, Dr. Thompson made it an experience my daughter LOVED!!! She was scared of going to the dentist before and that was a big part of why it took so long but after seeing Dr. Thompson, she's very adamant about caring for her teeth better now. We will definitely use her as our family dentist and I would recommend her to ANYBODY!! The staff was so awesome! I left my wallet and they called me to let me know I had left it BEFORE I realized it was gone!! *Professionalism A+ *Cleanliness A+ *Knowledge A+ *Care A+

I was referred to Memphis Endontics by my dentist for an evaluation on Root Canal Therapy and…read morescheduled a consultation. I was scheduled to see Brandon Scott with an appointment at 12:45 and had done my paperwork weeks before online. Another new patient walked in just in front of me and was filling out his paperwork. I came to learn we were both scheduled for a 12:45 appointment. They took him first (because of course they did), and got me in to do the xray 20 minutes later, then it was into the chair to wait. I sat in the chair listening to the laughing, cajoling and the chatter with the other patient for almost an hour then he was off to laugh with one of his assistants! When Brandon Scott finally found the time for my consult it was 1:50. I told him I had scheduled another appointment at 2:30, not thinking I'd be this long at his office for a consult. He had no apology, and became defensive, replying that he always schedule two patients at once and sometimes things happen. I told him I understood that sometimes things happen with each patient causing it to take longer, and that I got that, but that scheduling two at once was probably the bigger problem. (I mean... I have things to do as well and don't book my entire day around one CONSULT appointment.) He got up, removed the bib and said "Sorry Ma'am, this isn't going to work". He was cocky, arrogant and without any sort of apology for keeping me waiting for an hour. He only offered up some BS to the effect of "we all wait for doctors in their office". Well, sorry buddy, that's not justification for me waiting while you're laughing it up and flirting with one of your assistants! YES, I saw that. I was sitting up - turned toward the entrance taking notice of and listening to everything at that point! I was already anxious and waiting for so long while you laughed it up, only making my anxiety worse. I don't know whether this guy is good at what he does or not, I only know he seems to be full of himself and thinks he's the only endo in town. On the way out his receptionist resounded with a shocking "WOW", and made a feeble attempt to defend his actions. He was anything but professional IMO and there was no defending him to me. I walked out. So here's my recommendation: unless you're willing to HURRY UP AND WAIT until he makes the time to see you with no sense of urgency or importance, unless you fancy feeling like a number and not a person, unless you believe your time is less valuable than his or any doctor's time for that matter, I WOULD NOT recommend Dr. Brandon (the Arrogant CLOWN) Scott. He needs to learn a thing or two about a thing or two and work on his bedside manner. Here's a tip: Never trust a guy with two first names.

I was referred to Memphis Endodontics by my dentist for a root canal. I'm so happy that I was…read morereferred to this group. Dr. Wells walked me through the process beforehand so I would be comfortable the day of the procedure without having a lot of stress and anxiety. The root canal went great with no down time for recovery. It wasn't painful and the root canal was over in 45 minutes. The entire office staff was helpful and professional. The moment you walk through the door of the office until you leave the staff is cheerful and makes you feel welcomed. I highly recommend Dr. Wells and this group!