I chose to see Angela London based on her online bio stating that she believes in an individualized…read moreapproach to the patient's healthcare needs. However, this online bio did not match up to my experience with her. Instead I found I was told what to do and my concerns were disregarded completely. I was quite disappointed by this. I had been receiving care from a different ND doctor for hypothyroid problems, and hormone imbalances for several years. Then,due to insurance changes, I could no longer see that doctor and had to find a new ND doctor. I came to Dr London expecting to have the same experience of being listened to, and tailoring an individualized treatment plan. Unfortunately what I experienced was an approach to testing and treatment of sub-clinical hypothyroidism that was exactly like traditional doctors, and not at all like naturopathic medicine I have experienced. Only TSH and T4 were tested, and when I requested testing of T3 and free T4 as well, I was refused even though I explained my previous provider always monitored that and it was important to me. Reason given was that my TSH "was within normal range" so no further testing needed. Anyone who has sub-clinical hypothyroid issues knows this is not an individualized approach. At this point, I chose to discontinue care with her office due to lack of compatibility with my previous treatment plan. I felt obligated to post this review to help others with thyroid issues who may be looking for a naturopath. I cannot recommend Dr. London for this issue. After this experience, I chose to pay out of pocket to continue care with my previous naturopathic doctor, Dr. Camille Koontz in Bellingham. It's worth every penny. I found Dr. London to be very intelligent and focused, but her philosophy seems to be very traditionally western medicine, not naturopathic, and very controlling with a complete lack of individuality in her approach.

The do so much in this little office. Dr. Bauer is caring, understanding, knowledgeable and almost…read morealways on-time! :) My whole family is able to see her which I think gives her a better understanding of how to help.

Walked in for my first appt. with Dr. Stephen A. Lewis (in Ferndale) & the receptionist handed me…read morean Advanced Beneficiary Notice of Noncoverage & told (not asked) me to sign it. It was pretty complicated so I asked if if I could sit down & decipher it. She said "No. You can`t walk off with it". So I started to read it & she said "Just sign it". I asked her if she would make a copy of it & let me sit down & read it first. In a loud voice she turned around to exclaim to her fellow receptionist, "He wants me to copy it!" & her workmate said "Well if that`s what he wants ...". I was embarrassed as a line was forming behind me and instead of making a copy, she said "Follow me". She walked me into an examination room, shut the door & said "Sit down". She handed me the paper which had 3 options and for me to check one. I had a couple questions on the wording & she answered "Oh I don`t know just sign it". I don`t sign anything without first understanding what it says so as I`m reading it again she starts to LOUDLY hum a song! I didn`t want to make a scene so I didn`t say anything until I got to the 3rd option which was "I don`t want the service listed above" and I checked that box, walked out & will never go back. Sorry Dr. Lewis ...

most amazing doctor I've ever been to! Smart as a whip and a great listener. Thank you for…read moreeverything!

I was able to get an appointment very quick and my PA is amazing. She listed and asked really great…read morequestions. She even asked about things I wasn't there for. She took her time and I never felt rushed.

DR. Bates is my Doctor I have had her for many years, I hope she never retires I would find it hard…read moreto replace her.

Unity Care,Ferndale has excellent care. They have medical,dental,pharmacy,nutritionist, mental…read morehealth and lab services. They offer a sliding fee. Great care and very convenient. Ask about insurance!!

Long waiting on the phone to be given a G.P Dr appointment , a month away . Then u are 15 early and…read morewait over a hour ?

Excellent clinic. Very handy to have the lab in the same building. Thank you.. Dr Peterson is so…read morekind.

I can't say enough about Dr. KhonTruong. If anyone is…read morelooking for an amazing Dr look no further. The time he puts in to explaining, his compassion, care and overall character is hard to come by these days. You might wait a little but he's giving you the same time as the people before you. Thank you!

This is for their Lynden location - Nice new building but that's where it ends. I contacted Peace…read moreHealth as I'm new to the area and have new ins. I advised that I needed to get a Rx refilled but was told that I was not able until I established care with one of their drs. I was told that there were no appts avail at either the Cordata or Lynden location until late Mar. I asked what people were supposed to do about Rx when appts were not avail for mns out and was told that the only option was to go to urgent care at one of their 2 bldgs I asked if they had any telehealth options and was told no, that I had to wait for an appt to go in or go to urgent care.I was assigned a dr and an appt was made for Mar. I told her that was going to be too late still so she gave me info about the urgent care locations and advised that Lynden tends to be a little bit less busy so that would be the better option. She said they accept walk-ins until 5:00. A couple of days later. I drove to the Lynden location and arrived at 4:30. There are two grumpy girls at the front, but the one to the far right is definitely the worst. When I told her I was there for urgent care, she asked me about my insurance, and very arrogantly dismissed me saying they don't take my insurance there. I told her that was strange because I had been directed to come here specifically by the peace health rep I talked . Rudy she just repeated they don't take my insurance at the Lynden location, and that I would have to go to their Cordata location. I asked what the difference was if it's the same entity, and she said that it's a new bldg. I let her know that I didn't understand what the new construction has to do with it but that's it's frustrating to drive 30 min for nothing. I then asked her if this location doesn't take my insurance then why was I assigned a Dr at this Lynden location. Rolling her eyes, she asked who my doctor was. When I told her Wang, she said that the dts at their location take my ins but not the urgent care. I told her that I didn't understand, and she retorted that It's a different dept and their urgent care doesn't take my insurance so I would need to go to their urgent care at Cordata. Then she said that they stopped taking patients at 4:15 , well depending on how many people are there (which the place was empty), so in either case she wouldn't be able to hellp. This girl could hardly make the effort to even look up at me while speaking, and when she did, it was all dirty looks- I mean blatant disdain and smugness on her face I don't actually think it was personal, I just get the feeling that this is just how she treats people in general. I was concerned about my appt so I asked her to double check that it was still on for Marc, seeing as how there seems to be some confusion as to whether they take my insurance at their bldg or not. She said yes, that it was confirmed and I asked if there was anything sooner. Begrudgingly she typed it in and as it turned out there were a lot of appts avail even the very next wk, so not sure why I was told mns over the ph. As frustrated as I was, I'm just trying to get my rx refilled so I booked an appt for the next wk. My appt was for 2:20, and unfortunately due to an accident from the sudden rainstorm that hit, I arrived at 2:31. Without hesitation, that same girl, and I quote, cocked her head and said, "yeahhhhh 13 minutes late, reschedule!" I explained to her that I apologized but I really did hit tan accident that put me a little behind and I don't need an extended appt, I just need to get a rx refilled. She said they have a no exception 10-minute policy. I literally got there at 2: 31 and that this was my second time coming down. I pretty much begged if they can go ask the doctor, She stomps off to the back and came back in with that same arrogant attitude and said, "yup, reschedule!" Okay I get it, things happen, the weather and traffic accidents aren't their fault, they don't want to bend over a minute, but dang, it's the the condescending tone and facial expressions that are just downright gross. The two times that I've been there, I've never seen that girl even remotely crack a smile or soften her face, except for when this male coworker comes by, I think he might sit behind her, then she's all giggles, but when she turns back around to look at you, she's got that dead face and attitude. All in all, I have not yet experienced the doctors or nurse care so I can't comment much on that. All I can say is that the people on the ph booking appts either don't have it together or are intentionally giving you bad info about appt availability, and urgent care info but worse, check-in will make you feel at best, like an inconvenience, but moreover without dignity. It's truly been an uncomfortable and degrading experience dealing with this location. Customer service is dead a lot of the time these days and I don't expect much, but this is bad bad, even with very lowest of expectations.

Specifically requested a male Dr. had a three month wait which is ridiculous to go see anybody and…read morethen they switched me to a female doctor without calling me. It's unacceptable.