I have no idea if Yelp reviews actually help hospitals. But I'll give it a shot…read more I went to the ER here for a bad cut and I don't think my care here could've been any better. They were professional; courteous, thorough and overall very helpful. My cut healed up just fine and they did a great job applying/removing the 15 stitches I needed. Did I have to wait forever? Yeah. There's a thousand other people there all with varying conditions and levels of urgency. So that's understandable. But when it was my time to be seen, I couldn't have asked for better nurses or doctors to take care of me.

Rude staff, sexual harassment going on in the EVS department, housekeepers do not clean properly…read moreand are not properly trained, 40 years of build up and filth in every room of that building, mean management, you do not want to work there, they will not be on your side, you'll just get replaced! SERIOUSLY I seen the housekeeping lead guy literally touch every lady in that hospital and myself a well. I filed a complaint and they were not on my side whatsoever! I waited my entire life to work there and now I'm extremely ashamed that i did. They have no respect and no care for the people around them. Save a waste of your time, don't go there...

Unity Care NW in Bellingham, Washington was Interfaith Health Care nearly 20 years when I first…read moresought care there. I've grown older and in need of more services since but the care I've received there has been superlative with very few exceptions. One of those exceptions is the subject of this review. First, I want to say that I have had only one person to person contact with Angela Taylor, ANRP. That is too few contacts from which to generalize but I am adamant about never having another so one must do. On March 21, 2025 I came to Unity Care NW for an appointment which I had been led to believe would be with a doctor I'd seen in the past because my most recent Primary Care Provider (PCP) had proved untrustworthy, uncommunicative and incompetent in dealing with my most basic medical needs. Because I absolutely refused to see that PCP I found myself at the mercy of Ms. Taylor. The interview began decently enough. I told Ms. Taylor that some of the best medical care I'd received came from nurse practitioners like herself and that my youngest daughter is a nurse practitioner (all quite true). Ms Taylor asked me why I had come in that day. I explained the reason for my visit to which Ms. Taylor answered that she wasn't going to do the review I needed not would she refill the prescription I also needed. She flatly stated, "I'm not going to do that!" To which I replied, "Then you better get someone in here who can." Ms.Taylor grew fierce and said, "You're not going to tell me what to do!" I responded that I wouldn't be leaving the exam room without the review and medication for my extreme pain. Ms. Taylor's response was,."I'm calling security!" She then stormed out. At no time did I feel as if Ms. Taylor treated me like a fellow human being. At no time did Ms. Taylor make any effort to explain her refusal. In many cultures there is a "Golden Rule" which I know best as, "Do unto others as you would have them do unto you." In my experience of Ms. Taylor, she either has never heard of that rule or refused to act as if it made any sense to her. I highly recommend Unity Care NW as a place where your medical, dental and mental health will receive excellent care and you will be respected in most cases but I would not recommend Angela Taylor to any other person who wants to be treated like a human being deserving of respect and care. The Unity Care clinic is excellent but Ms. Taylor is, in my experience, an embarrassment to the clinic.

UnityCare(s?) Ferndale has a beautiful building, parking…read moreis on-site, great location, easy access, large exam rooms, large open lobby surrounded by windows, really nice. Communication between medical staff and admin is rarely functional, the patients suffer this daily. Staff (Admin and nurses) turnover is high. Board is never seen waiting to see an NP for their own health care needs. Referrals? I received a referral for a specialist, not the one I needed but for one I have been seeing for years. Uhg. Staff pulling records and setting up a professional medical expert that is a NEW referral by your NP ... pretty tough stuff? These references are crucial to my overall health. Wait times!! I find it absurd that UC encourages walk-in's on their web page. In 2024 it is an hour wait, this does not include your courtesy of a 15min early arrival nor your 15min appointment. 2025 The hour+ wait only extends to your wait time in the lobby, you then get another hour+ wait time in one of the many empty exam rooms. 2.5+ hours minimum for a 15min pre-scheduled appointment, which includes listening to your breathing and refilling your meds (5min). I want to say that the wait times are the NP's taking time to care for their patients, but how early in the day they consistently get that far behind makes me wonder where this dysfunction stems from. It is certainly not for any extraordinary professional medical care. If you are working and going to this clinic, you are the working poor and they have just usurped a minimum of 2.5 hours of your daily income, that does not include your commute, if you have to catch a bus, yikes, or worse what you told your boss your appt time was and you lose credibility at work. Is UC not there to help the lower income individuals? Hard to believe that is UC's motto when you are forced to give up so much of your employment hours sitting in UC waiting rooms, costing you money that you desperately need. No worries for UC, they are getting paid for their level of "care" regardless. Do you have children who are also held hostage for hours waiting on scheduled care, while sick? Fun stuff, stress is healthy. Why do single parents have a hard time getting employment? THIS IS ONE REASON WHY. Does the sliding fee even prove effective when you have lost this much income to ... wait? I have seen a comment that the "under privileged should be grateful". I believe that is the motto at UC. UC/board seems to feel that making minimal effort is somehow more profound, because of their client base. Sad, they are actually doing more harm than good with this philosophy. Shame on UC/board, maybe UC is just a good charity to have on your resume? Doubtful the Board have their loved ones health concerns attended to at UC. Best bet they see a Doctor. Yes, yes remain calm. I do understand UC is federally funded, losing money daily, good help is hard to find when they hire students who are looking for a break on their student loans, NP's are overwhelmed...hmm. This would be an easier pill to swallow if the 2-2.5hr wait wasn't EVERY time. COVID trauma by medical professionals, in Whatcom County, I will still acknowledge-ish in 2025. Do you wonder why the ER is full of patients that are not having an emergency? 6-8 hr wait at the ER, but the ER generally forgives all charges. So at least you can plan your day and your finances. Unfortunate for those that actually need emergency care. dammed if you do ... dammed if you don't. The convenient in-house Quest at UC: She calls out a name for 5 minutes before realizing she already "helped" them. Maybe, because she refuses to even try if it is too challenging. If you insist she at least try, she asks you to point out a vein, sticks you and says "see". Then makes up her own rules about drawing blood ... completely debunked by the actual Quest. I immediately go down to the actual Quest, once my turn, they find a vein immediately and draw all the necessary blood. Convenient? *If you are on Medicare, find an independent insurance broker, they are free and will meet with you at your convenience. They will find the insurance that will be what works best for you (not UC) and your health and financial priorities. Giving you the opportunity to go elsewhere, where you and your health are the primary concern. If you have employer/employee paid insurance that you need the sliding scale to afford UC care, there are also other clinics (FCN) that may provide more attentive care, or at least pay better attention. Really. Weigh the loss of income due to the wait time vs the benefit of the sliding scale. FCN has exceptional reviews and UC is clearly too overwhelmed to be effective as a health care option. FCN is accepting new patients and also accepts Apple Health/Medicaid and Molina. I do not like going to a dentist in general. I did not/will not return back to the UC dentist. My new dentist makes me want to back. Take care.

...pain is a powerful motivator...while waiting for my hip replacement operation I needed something…read moreto help reduce the constant pain and loss of mobility... ...I could hardly get up off the couch...someone showed me an ad in the paper for a seminar about 'stem cells'...I did lots of research , and spent hours on YouTube listening and Google Scholar before I attended one of their seminars...long story short, I booked an appointment in November...went to the clinic and it was as professional and caring as it comes...the Receptionist , the Nurses and the Doctor were wonderful ...everything was exceptionally well organized ...my wife came with me to drive back in case I had some side effects ( none )...all in all it was 80 minutes start to finish...the injections into the hip and IV were virtually painless...got off the table and could tie my shoelaces for the first time in years...the results up to June have been spectacular ...I've done major hikes , golfed, and light leg workouts...so I booked another beginning of June ( optional )... but before the new injections the nurse took scans of my hip...totally blown away...where there was originally bone on bone there was now cartilage regrowth ( as calculated by the computer picture and can actually be seen )... based on my hip improvement , the Nurse Specialist this time was able to inject stem cells, growth factors and hyaluronic acid into the joint ( no extra charge )...I'm certain I'll benefit even more from my new injections...before the closest I could get to get my knees together was 9 inches , now ,without pain , about an inch...that tells me not only do I have new cartilage growth all around hip socket, but a reduction in arthritis... ...I'm hoping , my surgeon decides not to operate...based on his evaluation...but I'm in no pain whatsoever...interesting to note, stem cells are outlawed in Canada...and for me , Bellingham is a short drive...but everyone in the waiting room was from all over BC and Alberta... ...a final word on this...everyone wants their health to be the best it can be...and having confidence in your healthcare team and the service they provide is of the utmost priority...that said, all the 'team' members at Vitality are exceptional...if you decide Stem Cells will be of benefit , choosing Vitality will be one of your best decisions on your road to recovery.

On a cold December day I found myself feeling increasingly ill and (sparing the gross details) in…read moreneed of medical attention. Knowing the long waits (and possibly financial challenges) of a visit to the ER I instead opted for a trip to the Same Day Care Clinic. I was pleasantly surprised! From the friendly greeting at the front desk to the very professional doctor who decided I was even sicker than I felt, I was in and out in less than an hour. I left with a nice set of instructions for my own care, and when my symptoms worsened two days later I returned and was (again) treated with empathy and understanding. Oh, and a prescription for strong antibiotics and bedrest! It's nice to know we have such a facility here in Bham, and that there's another option besides the ER when things are urgent but not to the point of dialing 9-1-1.

I had Covid symptoms and a positive home test. Called the Same Day Care clinic at 3016 Squalicum…read more Was told that I could come in if I was concerned, and was directed to park and then call again. I waited on hold in the parking lot for 45 minutes before someone told me that the clinic was full until closing time (3 hours) and that I could come in the next day if I was concerned. It was annoying to wait, on hold, before being told that I couldn't come in. I wasn't especially concerned about the positive test, having had vaccinations and a booster. I probably won't follow up, but I wonder, if nothing else, about statistics. Did no-one want to 'count' me?

Gone here for many years. My asthma and AERD are well taken care of by all practitioners.read more

I had an exemplary experience with the clinic. Dr Elkayam is delightful. He listened to me,…read moreunderstood my issue, and gave good advice/treatment. I'm so glad to have met with him. The office is very well-run, also a joy to interact with.

So far, I've had surprisingly good experiences. The front desk staff have been kind and helpful…read more The NP I see for my primary care has really gone to bat for me regarding my management of blood thinners and insurance issues with my tirzepatide. She's also been helpful with referrals to other providers, like cardiology, imaging, and sleep. And she doesn't just refer me, but she's been in touch with other providers who are on or have been on my care team. Stephanie Shaw, ARNP I haven't been as impressed with the behavioral health side. Are they just used to seeing people who are looking to get high on Aderall ?? But we'll see what I think if I actually get to see someone regularly...

After complaining of back and hip pain for 6 years, Lisa Montgomery finally ordered a lower lumbar…read moreMRI in 2022. The problem? She didn't tell me. It was ultimately approved, and I still wasn't told; not by Lisa or Mt. Baker Imaging. It wasn't until many months later that the NEXT providor caught it. The pain during this time increased until I could barely walk. They appear to care, but much falls through the cracks. Patients would be best advise to check their providers work for thoroughness and accuracy. Especially if you have a large patient file. They don't review the entire file, maybe the first few pages at best. They've cared for me since 2016, their providers last anywhere from 12-16 months. The assistant who worked with one of my many providers told me they are only there for the experience. I believe it.

The urgent care, telehealth and the lab have always been very good in my experience. Fast, caring…read moreand effective.

Argh... I'm frustrated that I have to write a negative review. I write positive and negative…read morereviews, so I don't only come here to Yelp when I need to vent. Unfortunately, I'm having to write this review because I'm the one holding the bag at the end of the day with x-ray charges. As I was just told when speaking to someone in the accounting office, Mt. Baker Imaging had their x-ray machines "hacked" back in January 2025, which is why I was directed to go to the hospital to have my x-rays done. I was told that I wasn't the only one impacted by this since others were being sent to other facilities at that time. I had the understanding that since I was going to an urgent care facility that I would be billed as such. Because I was sent to a hospital for my x-rays I was billed by the hospital at hospital rates. I'm now having to pay $436 instead of a $15 co-pay. I called Family Care Network and what was I told? "Unfortunately, you'll have to deal with the hospital because all we can see is what we've billed you for and we've already been paid for that." Where is the accountability here? It could have been as simple as informing customers that they aren't able to do x-rays and that if you end up needing one you may have to go to another facility and incur additional charges.

This place is a mess, literally and figuratively. Long story short: they pressure you to breastfeed…read moreat all hours of the night, freak out when you request formula information, the bathroom/showers are DISGUSTING, and it's expensive because it's a monopoly. I will literally be traveling to another hospital to have my next baby or receive medical care in general. All these people praising this place must have disgusting homes and are used to filth. Shout out to the gluten-free cookies and the amazing nurses, Gabi and Lindsey N.!

I am so grateful to everyone at the PeaceHealth childbirth center, from the midwives to the nurses…read moreto the support staff doing food service and cleaning rooms to the on-call emergency doctors. If there were a heat map of Bellingham showing the most magical places, this spot would shine the brightest. It's very common to have complicated feelings about the very complex experience of giving birth, but I am totally convinced that all the providers at the birth center are giving it their all and providing excellent care even in the challenging circumstances they work under.