I have never had a bad experience with this transportation company. I needed a ride to pick my…read moregranddaughter up from school and take her home, and someone from New Boyz called me back even though I hadn't left a message. The driver also called me to let me know when he was close to my house. Customer service and reliability are so important in today's world. New Boyz provides both, and I would HIGHLY recommend this company to anyone. I have already done so more than once.

They did it again, the Lazy Boyz never showed up. This is the third time I tried to use them for…read moretransport. They are totally unreliable.

I don't answer the phone. Tried several times idk how your supposed to get anywhere safe after a…read moredrink or 2 when there isn't a Uber or a Lyft or a decent taxi service

I called this man ( mike) answered the phone on April 23, 2019 at approx. 12:19 am. My daughter was…read morein the middle of an emergency situation and he said he was asleep but for a little more money than usual, he would take the trip. My mentally challenged daughter that was at a Leroy police station (which I explained to mike) waited for 2hrs. I had even asked him if he was reliable and Deffinately going to show up, he says yes ma'am I'm getting out of bed now and leaving and then never showed up. Then to add insult to injury; chooses not to answer or call me back with any explanation or excuse as to why. Never ever use this cab company or any cab company that "mike" owns! He's a liar and completely unreliable! The only reason I gave him 1 star is because I had to in order to post this review. He's he nor his company are worth any stars not even a negative sign!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

Very professional and polite. While driving us to the airport presented very good driving skills,…read morewas calmed and was focused on driving us safely to our destiny. He arrived at the hour established and care to carry our luggage into the trunk of his van. His van was neat and clean. It was a very good experience to have chosen this company to take us to the airport. I am very satisfied and I recommend his services again. From Fairfield inn Niagara Falls, NY to Buffalo airport.

I needed a ride to a doctor's appointment in Buffalo. Medina Transport Taxi was fast, friendly, and…read moremade me feel so at ease. Their rates, even for that long of a trip, were very nice (and they offered a discount if I paid for the round-trip upfront), and the driver was awesome. Reliable service and right on time to pick me up in the morning. I feel quite safe in their vans (VERY nice!), and will be calling them for all my transportation needs, in and around Medina.

They lie about how long before they can pick you up; sometimes no show, and definitely ignores many…read morephone calls definitely won't be calling them anymore

Great driver, pricing, quality, professionalism, ability to cross border-- requested same driver…read more for my return trip. So glad I got an individual taxi vs the multi/stop & expensive mini-vans (which baffled me a bit.)

Negotiated price vs Uber. Courteous, well dressed and…read moreprofessional 2 trips, 2 nice rides Taxi #32 and #28

At Bambi, we work with NEMT providers across the country, and Plan B Express Transit is a partner…read morethat truly stands out. Based in Dalton, NY, their team brings a strong focus on reliability, responsiveness, and getting the job done right. It's clear they understand how important dependable transportation is, and they consistently deliver service that patients and partners can count on. We always appreciate working with teams that show up with purpose and consistency, and Plan B Express Transit is a great example of that.

Christina and Angel from Plan B Transit helped me out when I lost the keys to my car at the Geneseo…read moreWalmart store. They drove me 20 miles to my home. The next day they sent an employee, Brian, to pick me up and drive me to my car, where I was able to use my alternate set of keys to open and drive it home. Thank you so much to Plan B Transit for helping me out of a harrowing experience. You are my heroes!

My name is Jane and I am writing this review for Tewodros Beyene (Genesis Business Management Group…read moreLLC) My daughter, needed an emergency ride from Alfred University to Rochester Airport in the middle of the night, no uber or lyft services were available at that particular time of the night last minute... I have called 15 different Rochester Airport Taxi services and nobody was picking up the phone because it was 2am in the morning. Thank GOD my daughter was able to call Rochester Airport Transportation and Tewodros Beyene called her back and let her know that he would pick her up in 1.5 hours (which is the distance from Rochester Airport and Alfred University). This man drove 1.5 hours each way in the middle of the night... And thanks to him, my daughter was ON TIME for her 7am flight!!! I am so grateful for his service! I am not sure why some of the reviews are negative here... Our experience, was so grateful and incredible!

The company was a no show for early morning pick up to the airport and there was no dispatcher to…read moreanswer their phone. No call back to apologize for missed pick up. This was after I called to confirm my pick up the day before. Their reliability is a zero rating.