This location is in a shopping complex. There's outdoor seating , which is a plus. We came here after a tour of the Kentucky castle. It was a nice little treat for the kids and they enjoyed it. I didn't get any ice cream but Baskin Robbins was a favorite of mine growing up. The ice cream looked as good as I remembered. read more

Baskin Robbins - the front of a restaurant - Ice Cream & Frozen Yogurt Near Me - Lexington, Kentucky

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Great place for ice cream, friendly staff! A-plus, close by to my home near Jessamine county.

Baskin Robbins has always been one of my favorite places to get ice cream because it brings back memories of being a kid! It was always a treat to get to go to Baskin Robbins. I have tried many of their flavors and never disliked any. I usually go for the mint chocolate chip, or something chocolatey! Yum :) read more

Baskin Robbins - a cup of ice cream with pink spoons - Ice Cream & Frozen Yogurt Near Me - Lexington, Kentucky

I love Baskin Robbins. It's my favorite ice cream. I will go out of my way to go to a basket and Robbins. I live in Nicholasville. When I went into this location today, I went to the restroom. It was disgusting. Then I went out to order an ice cream and, the girl who was going to serve me, rubbed her mouth and nose then she walked over to the wash sink. I thought great. She's gonna wash her hands. She didn't use any soap. When she came over and asked me how she could help me. I asked her to please wash her hands with soap and I said it nicely. She rolled her eyes at me turned around. She did wash her hands and then she walked off and went to the back and did not serve me and I had to waitonce I did get someone to serve me they gave me the skimpiest scoop of ice cream. It was probably a junior size. I got charged full size. I am extremely disappointed with my visit today. read more

I always loved Baskin Robbins. All the best ice cream flavors! Staff was ok. Could be more friendly like greeting people coming in. The toppings were running low and should be filled. Definitely didn't look appealing. The case the cones are in could use a real good cleaning. A lot of cone crumbs on the bottom didn't look good. read more

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Bailey was insanely rude and gave me attitude and rolled her eyes constantly when she thought I wasn't looking. Attitude was terrible and does not make me feel welcome to come back. read more

oh deer i hope ur employee bailey gets recognized for her amazing work! she was great to me and very patient when i wasn't able to hear her, she also help me count my money and i made sure to leave her a great tip read more

Needed a Yule cake for my moms birthday and the staff had one left and held it for me to come and pick it up right away. Super polite and courteous. read more

This was my first time at Baskin Robins. I came on a Saturday afternoon - my friend and I were the only customers. Staff was friendly. There are lots of flavors to choose from - the classics like vanilla and chocolate chip, as well as non-traditional ones like Spider-Man and blueberry cheesecake, if you're feeling adventurous. There was one lactose-free option, which I thought was nice. There's also a selection of ice cream cakes. The place is very spacious. Ample seating. Good for families or friends to hang out. The ice cream itself was okay - not bad but nothing out of this world. I got one scoop of chocolate chip and cookie dough and one scoop of blueberry cheesecake. They are almost a bit too sweet for me. Greater's is still my favorite ice cream place in Lexington. read more

Baskin Robbins - Chocolate chip cookie dough and blueberry cheesecake - Ice Cream & Frozen Yogurt Near Me - Lexington, Kentucky

I have eaten at this B/R for years and the ice cream and service has always been great. However, the experience has changed recently. while the ice cream is still good and the young staff is courteous and helpful, the business overall has gone downhill and is showing neglect. Half the lights are out, with just a few lights on. The dining area has appeared dirty on a few occasions, that is, what you can actually see due to the lighting. Also, the outside tables are in various state of disrepair, with paint coming off, loose seats, etc., along with busted outside trash cans. It's sad to see a restaurant neglected, especially one that you visit regularly. Don't let this review be a dealbreaker for going, just be aware it wasn't always like this. read more

If you want to find a place that will accidentally include hairs in your ice cream birthday cake look no further. We found both an auburn head hair and a black eyelash in our birthday ice cream cake. Not incidentally this is the second birthday that this has happened with Baskin Robbins. Not only that, the young woman behind the counter was licking her fingers as she was serving the ice cream. REALLY!? How did they make it right? They didn't. Refunded the cake and charged my son for his birthday cone. NEVER EVER AGAIN. Cold Stone and others will get all of my business from here forward. read more

Place was a little dirty but the staff was friendly helpful and very busy so I can't slight them for not keeping the tables clean but the baseball nut still rocks. World Class chocolate works too read more

Sandra aranda didnt had a bad attitude and kept rolling her eyes at us after we ask what we wanted but the ice cream was great just not the service read more

Baskin Robbins is my favorite ice cream chain and the ice cream here was just as delicious. I tried the Icing on the Cake and decided on the Mint Chocolate Chip milkshake. The only thing was the store didn't look the nicest or most attractive. Their chests actually weren't full of ice cream tubs, which was weird and they didn't have classic flavors of french vanilla. I mean it wasn't the most romantic setting, but I don't think it's to be expected. Their ice cream was yummy, which is most important. read more

Ordered an ice cream cake (and paid) in advance for my child's birthday. They called the day that I was supposed to pick it up and told me they could do it. Said they didn't have any decorators that day. Even though they knew for over a week about the order. The man that called showed no remorse. read more

The staff here is great, quick. The restaurant is kept clean. I have had no issues in all 6 visits I have had in the last 60 days

I'm a huge ice cream fan. The staff seems to be nice although they usually only have one person working. Not good during after dinner rush!

If I could give it no stars I would!!! The older lady that works at the Beaumont location is miserable and never says hi or even acknowledges us. She needs to learn manners! Made my ice cream experience terrible! I've had good experience with all the other employees. But every time she is terrible! read more

Awful service. Wouldn't make a birthday cake needed 2 days later, saying she might get busy, though it was early in the day. Wouldn't even take a cake from the freezer case and put Happy Birthday on it. No apologies either! Luckily, a quick call from the parking lot to the Tates Creek location saved the day! ALSO, won't take coupons from smartphones. Inattentive employees with attitudes. read more

Found a fingernail today in the cookies and cream. When I brought it to their attention the guy just asked "would you like another scoop", and they picked up the fingernail off my napkin and threw it on the floor. Totally disgusting. They should've been falling over themselves and apologies and offering me free ice cream for year or something. I was very disappointed in how they handled the situation. Do Not Go Here! read more

if i could 0 stars i would. first of there was NO strawberrys in my STRAWBERRY ice cream. SECOND there was NOT ONE BUT TWO HAIRS IN MY COOKIES AND CREAM ICE CREAM. ( one of the ice creams was for my child. she was LIVID ) thanks. read more