I came one afternoon and it was not busy at all. I was the only person there. There was an amazing lady who was so sweet and kind behind the counter. I got two scoops of ice cream: cookies and cream and their new banana Dulce de leche ice cream and it was BOMB. It was sweet with an amazing banana flavor that paired perfectly with the banana dulce de leche. I got it in a waffle cone bowl and loved eating the waffle cone too. The environment was relaxed and chill and the ambiance was nice. I know I will be back as the weather is starting to heat up. read more

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I am extremely disappointed with the cake I received from this Baskin-Robbins location. I specifically ordered a polar bear cake, and what I was given looks nothing like the design advertised or shown when ordering. The face was poorly constructed, uneven, and sloppy. The frosting was messily applied, the features were misplaced, and the overall presentation looked rushed and careless. This cake was meant for a special occasion, and it was honestly embarrassing to present. What makes this more frustrating is that the reference photos clearly show a neat, well-defined design, yet what I received was nowhere close. For the price paid, I expected a reasonable level of quality and attention to detail. I would not recommend ordering a custom or character cake from this location unless you are prepared to be disappointed. read more

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I love this location, the associates are so welcoming and the inside is always clean and decorated so nicely. I purposely drive across town to go to this location. The ice cream is amazing, the associates are really nice and professional. 10/10 I will be back. read more

SO HAPPY TO FIND IT!!!! My nephew and I went to get ice cream. Chocolate chip cookie dough and daiquiri ice!!!! Sooo good! I wish there were more in BTR!!! read more

Service can be hit or miss but I understand it's hard to find good help these days especially if pay is not high Ice cream is always fantastic. read more

I was in the area and decided to stop for a treat. I proceeded to tell the young man my order and I wanted a freshly made waffle bowl. He advised of NO because it'll take at least 30 minutes for the machine to warm up. I asked when the waffle bowls was made, he informed me on yesterday. If I'm spending my money, I'll like my waffle bowl fresh. The quality of those bowls sitting overnight, yields stale to me. read more

Called to order an ice cream cake. Girl that answered the phone was not nice from the beginning. She hung up on me when I didn't hear the price. read more

Old clean little store with the most amazing employees. I happily tip the sweet girls behind the counter because they're cheerful with great attitudes. The ice cream is always fresh and the service is prompt. I will drive all the way to Staring from Denham Springs skipping over the Florida location because of the service and ambiance! Great job! read more

My 16 year old niece requested an ice cream cake for her birthday. Found this location on yelp and we were greeted by a lovely young lady who helped us search thru the freezer for just the right cake. It was a hit at the party! read more

This location has been here since I was a little girl which is 30 plus years! It's awesome to see that it's been able to survive many ups and downs in the economy. I usually try to stop here when I'm visiting my hometown because I am usually searching for my favorite flavor which you cannot get anywhere else other than Louisiana. It's called Daiquiri Ice. I went in and noticed that they didn't have it and I was a little disappointed so I got my second favorite flavor which is Creole Cream Cheese. It reminds me of the yummy cream cheese filling that's in king cakes during Mardi Gras. Something told me to ask them if they still carry the Daiquiri Ice flavor so I did and they told me that they had some in the back! I almost cried tears of joy! Lol! So instead of the 1 scoop I originally went in for I ended up with 3 scoops. The flavor is hard to describe. It's equally tart and sweet! Not like a sweet tart. It's better! They were so nice to go in the back and bring it up front so that I could have my 2 scoops! I explained to both of the workers that this location had been here since I was a little girl and one of my friends moms used to be the manager. They both had no idea how old the location was. This was a little piece of heaven and it made my trip home that much more special. read more

Baskin-Robbins - Daiquiri Ice!!!!! - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

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One thing we find hard to get in Baton Rouge is ice cream. Snowballs, gelato, and frozen yogurt seems to be the norm around BR. I was excited when I saw the Baskin Robbins store, knowing they would have what this WI girl was craving. The store is small. Only two tables inside and two out side. It was clean and all that mattered was the four cases with good ol' ice cream. Service was great. I sampled three flavors before ordering a scoop of Creole Cream Cheese and Mom's Making Cookies. Nice size scoops and oh so good! Will coming back here again soon! read more

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Very disappointed with the appearance of my daughters cake. Talk about half a$$ work. read more

Baskin-Robbins - If you want a cute cake don't come here. - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

The service was amazing I didn't get their names but it was too ladies and the milkshake is the best milkshake I've had in years

Oh Baskin-Robbins. Always a breath of my nostalgia for me. I grew up going to Baskin-Robbins as far back as I can remember. In my day, it was definitely known as the high-end ice cream place. With so many crafty dessert, gelato, fro-yo places coming up, Baskin-Robbins has kinda fallen by the wayside. I still like coming here and the ice cream is still as good as I remember from when I was a kid. It's quite delicious, actually. They still have classic flavor favorites, ice cream cakes, ice cream pies and take-home pints. This location is a bit aged, but it's still clean and well taken care of. The employees were very helpful and the ice cream was creamy and scrumptious. If you are feeling like an ice cream sandwich, they have different cookies that will definitely tickle your sweet tooth fancy!! Can't decide on a flavor? Make sure to ask for samples of various flavors and that may help you make a decision on what to eat there or take home. read more

Baskin-Robbins - Anniversary treat - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

I come here often due to a promo deal I get each week with my cell service. This particular week the rude clerk Destiny did not want to scan my coupon and lied and said the scanner didn't work when I come here every week and know that's a lie. I'll buy my baskin robbin our the grocery store and avoid coming to these rude employees that don't want to be at work. Stay home if that's the case. read more

I'm really surprised at the good reviews for this place. We went an hour before close but this was by far the worst Baskin-Robbins experience I've ever had. One of the freezers went out so only half the flavors were available, all the signs were hand written which made the place seem very low budget and not well taken care of, the display cones were fallen over, chipped, and half empty. There was only 1 employee at the time. She was nice but caught an attitude quick. We asked for a warm ice cream sandwich and she gave us a sundae (specifically, a scoop of icecream with 2 stale cookies on the side). She said "well I guess the only difference is that you put the cookie on top...?" And waited for us like she wanted us to say it's fine? It wasn't a big deal that the cookie wasn't on top. Our complaint was that the cookie was stale and not warm at all. If I'm going to pay $5 for an icecream sandwich, I'd like for it to be right. Otherwise I could make it myself. She remade it but warmed the cookie for too long and had trouble getting it out of the cup. It broke into pieces and the rest of it was stuck at the bottom of the cup. So she says she's going to wait for her coworker to come out so he can make it for us? We had been there for 30 minutes already and decided to just leave.. No thanks. read more

Great service at this location. Takita was very helpful and friendly and allowed us to sample a few before purchasing. Interior was very clean. read more

Baskin-Robbins - the outside of a restaurant at night - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

Terrible stupid server wearing inappropriately, vulgar, and unhygienic shorts. Restaurant is dirty but the waffle cones super fresh and I looooove me some gold medal ribbon. read more

Baskin-Robbins - Ice cream with G - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

Small store, but always very clean with friendly employees. Baskin-Robbins has always been a favorite of mine and this location always gets the job done for me. Never had a bad experience here! read more

It's a franchise. It's got 31 flavors. Staff was super nice. They ran out of straws and gave us two shakes for the price of one!!!! Thanks girls!!!! Fast service!!! :) read more

Stopped by this location today to pick up a quart of World Class Chocolate and had the best service! I didn't get their names but the guy and gal were super friendly and very helpful. It started pouring down raining while I was in there and they even made me a hat out of a bag so I wouldn't get my hair soaked! Gave us all a big laugh :) read more

Employees were nice, store was clean, the line moved quickly and the ice cream was high quality,

Went in this evening for a soft serve cone.....they didn't have any, FAIL on their part