My boyfriend and I decided to use this laundromat because it was in the area he was working in and it said it was 24 hours. We walked in and the place was empty. The machines looked extremely old, and didn't even appear to be turned on. We were met by who we assume was the owner (who wasnt wearing a mask) who asked us if we wanted to wash our clothes. We said yes, and he led us to the back row of washers. There was two large washers that both had "out of order signs" on them, so we asked if he had any other large machines. He told us to use one of the ones that was marked "out of order". He said it worked. Then he asked if we needed change and we said yes. He proceeded to put his hand out, waiting for our cash. We gave him $7. He disappeared into his office and began counting out quarters. We could hear him coughing up a lung in his office, but we had already loaded the washing machine and couldnt back out. My boyfriend told me to go wait in the car, since we were both skeeved out at that point. When my boyfriend came outside, he said that the owner had told him that he would take care of our laundry and that all we needed to do was come back to pick it up in an hour and a half. When we went back to get our clothes, he had stuffed them all on a small basket. Everything was incredibly wrinkled and honestly, the clothes had a musty smell to them. Once again my boyfriend told me to wait in the car while he folded our clothes. The owner sat in the lobby, watching him fold. At one point my boyfriend mentioned to the owner that the clothes were very wrinkled and the owner responded that we "didnt pay for fluff and fold". We actually didnt ask him to wash and dry our clothes either, he offered. Then the owner went out and sat in his car, clearly waiting for us to leave. We ended up throwing all the clothes in our basket and leaving. The owner locked the doors behind us, so clearly he isn't open 24 hours. We decided to bring our clothes to our normal laundromat and rewash everything. We even left our detergent at Basket Laundry and just buying more because we werent sure what kind of germs he was coughing onto it. We will never be back to this laundromat. Terrible experience. read more