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Basepoint Psychiatry And Wellness

5.0 (2 reviews)
Closed 8:00 am - 7:00 pm

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5 months ago

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Ricardo Schack MD

Ricardo Schack MD

4.0(4 reviews)
31.1 mi

Dr Schack is a warm, kind and compassionate man. He has helped me TREMENDOUSLY and actually listens…read morewhen he asks how I am feeling. He offers services that aren't available anywhere else within a 100 mile radius so the office can can be VERY busy sometimes and that is also because he always puts the needs and health of his patients first. Most doctors these days allow the government and the DEA to dictate what medications are prescribed out of fear but Dr. Schack ALWAYS puts the patient first and carefully prescribes which medications are needed to help people function, to work and to make sure each individual patient is receiving the help they need. I MUST see him, in person, each month and he DOES make patients take random drug tests and works with my other doctors to make sure my meds are safe, properly dosed and that none of my meds have negative side effects or interact badly with any other meds I'm taking. There aren't many doctors left who are fighting for their patients mental and physical health and the government should not be able to interfere with the patient/doctor relationship (which is how our system SHOULD work.

If I could write this place is zero instead of a one star that would be it ! Absolutely worst…read morecustomer service on the phone. You would think that they would reply in a respective manner but that is not the case here, The receptionist I got on the phone today she was absolutely the worst I can't believe she gets paid to talk to people I would put her in the back definitely or find her another position because talking to people is not for her! To sum up our conversation I was going to place an appointment and be put on the waiting list but she said the waiting list is going to be like a year I said I'm absolutely OK with that and she replies "you're going to wait a year" I replied yes then try to get put on the waiting list before she hung up on me! Totally unprofessional

A Better Outlook Psychiatry & Addiction - Our Office Manager

A Better Outlook Psychiatry & Addiction

2.6(5 reviews)
2.5 mi

Important Note: Dr Duke's assistant Kari has threatened to disregard my HIPAA rights for writing a…read morenegative review. That should alarm anyone thinking of trusting this provider. Nonetheless, here it is, I welcome her to follow through with her threats so the public can see who and what she is. Dr. Duke is consistently late to meetings, which ordinarily is fine, but if you as a patient can't wait 15 minutes for him to show up and decide to leave, Kari will bill you for the meeting if you do not immediately reply to her text messages to reschedule. Even though you told her you were busy, hence, not being able to wait. In sum: an unprofessional medical practice, double standards, threats to disregard HIPAA, and a total lack of respect for clients: this is why you should expect from A Better Outlook Psychiatry.

This place is extremely unprofessional and I would recommend anyone to stay away. The way Kari…read morespoke to me was something I have never experienced. When we first spoke I thought she was so nice and sweet. I was charged a no show fee which I tried to get a refund for because I didn't agree with the interpretation of the policy. Kari could have just told me it wasn't possible and kept it at that. Instead she chose to keep messaging me nasty messages calling me a failure and saying I had poor character. Even if I was not owed a refund I still think that language is uncalled for. I am glad I did not ever really have an appointment with them. They seem like the type of people that are nice when things are good but turn cold and evil when things don't go their way. I don't even care about the money at this point - the way I was spoken to was completely unprofessional coming from a medical care provider. Please avoid if you can! Edit: I am not sure why we are outright lying about what happened. I did not state I would cancel the appointment in the first call. I was told I could not have the meeting because I didn't fill out the appropriate forms. I was not informed that this would trigger the cancellation policy. Kari asked me what other day would work and that was it. I filled out the forms that I thought I needed to complete - I didn't realize there was more (honest mistake on my part). Then when my next appointment came up I texted Kari the day before that something came up and I would need to push back my appointment. Kari asked what day I would be free and I gave her the date. She did remind me to fill out the paperwork needed. She then texted me again with the new appointment booked. I ultimately ended up canceling that new appointment because I had found another place in my area to treat me. I let them know 24 hours in advance that I would not be able to make it. This is the sequence of events that led me to being confused about why I got a cancellation fee. The only reason I knew I got charged a fee was because I got an email. Kari and Dr. Duke never explained this to me. In the text conversation I never cursed at Kari. I did try to get my point across and maybe was pushy but I was not overly rude. I was very shocked when Kari started saying inflammatory comments that I felt the situation did not need. I want to make this clear: I did not write this review because I care about 100 dollars. I wrote this because I think it is deeply concerning that people who run a mental health clinic are able to talk to people like this. I would not want people like this to be handling my mental health care and/or medications. This is the last I will speak on this.

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A Better Outlook Psychiatry & Addiction - Our team

Our team

A Better Outlook Psychiatry & Addiction - Our Provider

Our Provider

A Better Outlook Psychiatry & Addiction

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Rao Psychiatry - Office

Rao Psychiatry

4.0(8 reviews)
18.6 mi
Offers customized solutions
Established in 2014

While I'm not a patient myself, I've seen firsthand the impact Dr. Rao has had on my family and I…read moretruly can't thank her enough. Mental health can be incredibly difficult--for the person struggling and for those who love them. Watching someone you care about go through a hard time is heartbreaking, but knowing they are in the care of someone as compassionate, thoughtful, and skilled as Dr. Rao has brought our entire family peace of mind. Dr. Rao listens without judgment, takes the time to understand the whole person, and has helped guide my family through some tough moments with steady, respectful, and personalized care. The difference in their well-being, confidence, and ability to cope has been night and day. We are beyond grateful to have found such a dedicated and supportive psychiatrist. If you or someone you love is struggling, I hope you find your way to Dr. Rao too.

From the start, she's created a space where I feel understood, supported, and never judged. She…read moredoesn't just listen--she really hears you. Her approach is thoughtful, grounded, and compassionate, and she's helped me navigate some of life's tougher chapters with clarity and care. Appointments are never rushed, and her guidance--whether clinical or just good conversation--always feels spot on. After years of working together, I can honestly say Dr. Rao has made a meaningful difference in my life. If you're looking for a psychiatrist who's not only brilliant but genuinely cares, you've found her.

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Rao Psychiatry - Waiting room

Waiting room

Rao Psychiatry
Rao Psychiatry

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Lisa Fairweather, DO

Lisa Fairweather, DO

3.7(21 reviews)
37.0 mi

I was a patient of Dr. Alloju/Fairweather/Frankenstein as a college kid. I'd been struggling with…read moredepression and anxiety since I was 15, and now at 20 the consequences of these conditions were having a disastrous affect on my school performance. I went to this doctor because I needed help. I felt like an outsider looking in, trying but failing to be a Human Normal. I hated myself with fury and fire. And I didn't want to want to die, but I certainly longed for an eternal reprieve from the pain. So I went to a doctor. I was in school in Brooklyn but grew up in Texas, and as I was home for the holidays, I started seeing Dr. Alloju. I didn't know the far-reaching and indelible mark this would leave on my life, changing the course completely. I was a bright kid. I read constantly. A bit of a nerd. A writing major. I wanted to write plays and movies. But here's what happened instead: After talking to me for 45 minutes and barely listening, this woman diagnosed me as having Bipolar II Disorder. I wasn't that upset about it because I thought, well maybe she's right and maybe she can help me. Over the course of the next year, culminating in a near-death experience, I was put on these medications concurrently: Lamictal 400mg, Seroquel 350mg, Klonopin 2mg twice daily, and to cap it all off, Geodon 80mg. This is enough medication to sedate an obese elephant. I was 20 years old, 5'2 and 107 lbs. I had to drop out of college because I almost died from this demented drug cocktail. That was a long time ago and I'm still angry. I'm still angry that it took me 10 more years before I was properly diagnosed as ADHD and on the autism spectrum. I didn't need to be on those drugs. I just didn't. When I told her they weren't working, she'd just increase the dosages. Once, during a phone session, she said I sounded drunk and went a step further to label me as an alcoholic. I didn't really drink at the time; my words were slurred because of the sedating medication. The irony, of course, is that Dr. Alloju has multiple DUIs and was on some sort of probation while treating me. I only have flashbulb memories from an entire year of my life. Apparently I almost died from an overdose of these medications. It took many years to try and get my life back from this monster. This is all to say, this woman will destroy your mind, body, and spirit. And she almost ended my life. What she did to me was criminal. Not just malpractice, although it was also that, but it was a deeply immoral negligence and breach of trust. At least if she *had* killed me she might not be practicing to this day. Stay. Away.

Dr. Fairweather is spectacular. She takes the necessary time to dive in and understand the issues…read more Very thorough, thoughtful, and prompt. I highly recommend her.

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Lisa Fairweather, DO - Hi, I'm Dr. Lisa Fairweather. I specialize in the diagnosis and treatment of Adult ADHD; I also treat virtually adult psychiatric illnesses.

Hi, I'm Dr. Lisa Fairweather. I specialize in the diagnosis and treatment of Adult ADHD; I also treat virtually adult psychiatric illnesses.

Lisa Fairweather, DO - Check-in Window

Check-in Window

Lisa Fairweather, DO - Back waiting area

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Back waiting area

Basepoint Psychiatry And Wellness - c_and_mh - Updated May 2026

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