Burning Tree Ranch truly changed my family's life. My sister attended the program over a decade…read moreago, and she has been sober ever since. She has built an incredible life for herself, she has a beautiful family, strong relationships, and is truly happy. I am so grateful for the role this program played in her recovery. It gave her the tools and support she needed to not just get sober, but to stay sober. My family and I will forever be grateful for that! Here is a picture of Cooper, one of the ranch dogs that was around at the time.

If you or someone you love needs help, get it. I mean that. I attended Burning Tree Ranch in…read moreKaufman, TX for just under two months in the fall of 2025 after multiple detoxes and many prior short-term programs. I was a client, not a referring professional or business partner. I left and have since gotten to a much more stable place. This review is not written from crisis. It is written because the gap between what was presented and what I experienced was large enough that I wish someone had said these things clearly beforehand. When I later raised the discrepancy, a senior leader's response was essentially, "We got you here, right?" There were genuine positives. My individual counselor was excellent -- the best part of the experience. Some other staff treated people decently, and I met at least one client who said he needed and wanted the long-term structure. I will not pretend those things did not exist. The problems were structural. The program was presented as roughly a year; the actual continuum is closer to two and a half years. Outbound communication with family was tightly controlled -- calls monitored and restricted, and my first letter home had to be read aloud to the group. At the same time, the facility maintained its own channel to my family. During detox I was directed to turn banking access over to my father, being told it was to prevent me from taking someone else from the facility and leaving with them. At times the facility went into "shut down." Clients could not speak to one another, enforced even without staff by using confrontations so people would call each other out. During shut-down the chairs were placed so we were in continuous physical contact, bathroom access was tightly controlled, and the "corner" chairs were highly sought after because they gave a little space. I never agreed to give up my physical autonomy, including the freedom to use the bathroom when needed. They also removed coffee during one shut-down; when it returned, the clinical director said something like, "Your bodies are craving it, it feels good, right?" I watched them take drawing away from a client who used it to regulate. Seeing him later leave in an ambulance the second time he ran is a big part of why I'm writing this. Daily confrontations significantly increased my anxiety. Staff repeatedly referenced my military service with variations of "What about this is harder than being in the Army?" For someone with significant anxiety, that combination of confrontation and control was extremely difficult. A program that presents itself as dual-diagnosis capable should take this more seriously. When I asked to leave I was held 48 hours, then dropped off at 3 p.m. in Dallas behind a homeless shelter that would not take me because I just wanted to go home. What keeps me on track now has nothing to do with fear of that facility. It is the knowledge that I will one day give an account. I'm at peace with what I have to say here. I was lucky enough to be born to the best parents a man could ask for. They supported me through a very difficult time, and I love them for it. I'm not telling anyone to avoid treatment. If you need it, get it -- just go in with open eyes. Families should ask hard questions about total length, completion rates, how communication with family actually works, and what happens when someone wants to leave. The place is not what the marketing suggests, and the cost of discovering that after arrival is high.

Dr Schack is a warm, kind and compassionate man. He has helped me TREMENDOUSLY and actually listens…read morewhen he asks how I am feeling. He offers services that aren't available anywhere else within a 100 mile radius so the office can can be VERY busy sometimes and that is also because he always puts the needs and health of his patients first. Most doctors these days allow the government and the DEA to dictate what medications are prescribed out of fear but Dr. Schack ALWAYS puts the patient first and carefully prescribes which medications are needed to help people function, to work and to make sure each individual patient is receiving the help they need. I MUST see him, in person, each month and he DOES make patients take random drug tests and works with my other doctors to make sure my meds are safe, properly dosed and that none of my meds have negative side effects or interact badly with any other meds I'm taking. There aren't many doctors left who are fighting for their patients mental and physical health and the government should not be able to interfere with the patient/doctor relationship (which is how our system SHOULD work.

If I could write this place is zero instead of a one star that would be it ! Absolutely worst…read morecustomer service on the phone. You would think that they would reply in a respective manner but that is not the case here, The receptionist I got on the phone today she was absolutely the worst I can't believe she gets paid to talk to people I would put her in the back definitely or find her another position because talking to people is not for her! To sum up our conversation I was going to place an appointment and be put on the waiting list but she said the waiting list is going to be like a year I said I'm absolutely OK with that and she replies "you're going to wait a year" I replied yes then try to get put on the waiting list before she hung up on me! Totally unprofessional

I was coming here for about 10 years or so. I had one nurse practitioner who was super rude, her…read morename was Dasha (I think). Then they switched me to Sophie. At first I liked Sophie. Then my confidentiality got broken somehow when one of her BFFs who was a CPS worker happened to get in my life and they talked about me without any form of consent. In fact, half of the shit were lies or exaggerated info and Sophie took it upon herself to not believe me. That was when I exited that practice. I also remember when I was pregnant, I wanted to get off Valium due to the effects to pregnancy. I had been on Valium for over 20 years at that time. They dropped me SO fast and unsafely. I was prescribed 10mg 3x a day which is quite high. Then they detoxed me in about 4 days. It was ROUGH. I had major panic attacks to the point of driving to them begging them to do a slower taper or give me a one time dose. They wouldn't do so. They also won't see you without a card on file or paying first and they charge you for every little damn thing. I don't know why after pregnancy and birth I came back to her. But I'm glad with a psychiatrist that is wonderful.

I suffered a severe brain injury in December 2024 because I was given no instruction from Texas…read moreBehavioral Health Systems how to correctly taper from escitalopram. My life has been forever changed.

Important Note: Dr Duke's assistant Kari has threatened to disregard my HIPAA rights for writing a…read morenegative review. That should alarm anyone thinking of trusting this provider. Nonetheless, here it is, I welcome her to follow through with her threats so the public can see who and what she is. Dr. Duke is consistently late to meetings, which ordinarily is fine, but if you as a patient can't wait 15 minutes for him to show up and decide to leave, Kari will bill you for the meeting if you do not immediately reply to her text messages to reschedule. Even though you told her you were busy, hence, not being able to wait. In sum: an unprofessional medical practice, double standards, threats to disregard HIPAA, and a total lack of respect for clients: this is why you should expect from A Better Outlook Psychiatry.

This place is extremely unprofessional and I would recommend anyone to stay away. The way Kari…read morespoke to me was something I have never experienced. When we first spoke I thought she was so nice and sweet. I was charged a no show fee which I tried to get a refund for because I didn't agree with the interpretation of the policy. Kari could have just told me it wasn't possible and kept it at that. Instead she chose to keep messaging me nasty messages calling me a failure and saying I had poor character. Even if I was not owed a refund I still think that language is uncalled for. I am glad I did not ever really have an appointment with them. They seem like the type of people that are nice when things are good but turn cold and evil when things don't go their way. I don't even care about the money at this point - the way I was spoken to was completely unprofessional coming from a medical care provider. Please avoid if you can! Edit: I am not sure why we are outright lying about what happened. I did not state I would cancel the appointment in the first call. I was told I could not have the meeting because I didn't fill out the appropriate forms. I was not informed that this would trigger the cancellation policy. Kari asked me what other day would work and that was it. I filled out the forms that I thought I needed to complete - I didn't realize there was more (honest mistake on my part). Then when my next appointment came up I texted Kari the day before that something came up and I would need to push back my appointment. Kari asked what day I would be free and I gave her the date. She did remind me to fill out the paperwork needed. She then texted me again with the new appointment booked. I ultimately ended up canceling that new appointment because I had found another place in my area to treat me. I let them know 24 hours in advance that I would not be able to make it. This is the sequence of events that led me to being confused about why I got a cancellation fee. The only reason I knew I got charged a fee was because I got an email. Kari and Dr. Duke never explained this to me. In the text conversation I never cursed at Kari. I did try to get my point across and maybe was pushy but I was not overly rude. I was very shocked when Kari started saying inflammatory comments that I felt the situation did not need. I want to make this clear: I did not write this review because I care about 100 dollars. I wrote this because I think it is deeply concerning that people who run a mental health clinic are able to talk to people like this. I would not want people like this to be handling my mental health care and/or medications. This is the last I will speak on this.

My daughter has seen Shelley Byrd for almost seven years. We adore Shelley she has stuck with us…read morethrough many health and life changes. She provides excellent and informative care. If you crave a provider who knows your family, cares about your children, and is patient beyond means...I highly recommend stonebridge psychiatry.

They don't return calls. Seems like a fundamental thing for any business to do. It's very…read moredifficult trying to find the right provider, especially for a young adult, so I need to talk to them to help ascertain if it'll be a proper fit. ‍

Excellent staff! Dr. T is very down to earth and her knowledge in the field is top notch. When…read moreyou have a Dr that you feel actually cares for a your overall well being it's an amazing feeling!

I had a great experience with Aura MD. Super caring. Highly recommend! Great team. I would…read morerecommend to all my friends and family!

While I'm not a patient myself, I've seen firsthand the impact Dr. Rao has had on my family and I…read moretruly can't thank her enough. Mental health can be incredibly difficult--for the person struggling and for those who love them. Watching someone you care about go through a hard time is heartbreaking, but knowing they are in the care of someone as compassionate, thoughtful, and skilled as Dr. Rao has brought our entire family peace of mind. Dr. Rao listens without judgment, takes the time to understand the whole person, and has helped guide my family through some tough moments with steady, respectful, and personalized care. The difference in their well-being, confidence, and ability to cope has been night and day. We are beyond grateful to have found such a dedicated and supportive psychiatrist. If you or someone you love is struggling, I hope you find your way to Dr. Rao too.

From the start, she's created a space where I feel understood, supported, and never judged. She…read moredoesn't just listen--she really hears you. Her approach is thoughtful, grounded, and compassionate, and she's helped me navigate some of life's tougher chapters with clarity and care. Appointments are never rushed, and her guidance--whether clinical or just good conversation--always feels spot on. After years of working together, I can honestly say Dr. Rao has made a meaningful difference in my life. If you're looking for a psychiatrist who's not only brilliant but genuinely cares, you've found her.

I have found, the staff to be amazing. They have always…read morebeen kind and helpful! Dr. Meyers, reflects the same, personal skills as his, staff, to me. He is a wonderful, down to earth, yet very professional, Dr. He was able to get my medications right, from the beginning. I respect his practice, the staff and the Level of, Psychiatry that met my needs. He has kept me comfortable, and capable, of making my own decisions during, tough events, in my life! I have nothing to say but, good things, in this review!

I trust Dr Meyer as my most precious provider. He's amazing for decades of service. I call him for…read moreeverything!

I was a patient of Dr. Alloju/Fairweather/Frankenstein as a college kid. I'd been struggling with…read moredepression and anxiety since I was 15, and now at 20 the consequences of these conditions were having a disastrous affect on my school performance. I went to this doctor because I needed help. I felt like an outsider looking in, trying but failing to be a Human Normal. I hated myself with fury and fire. And I didn't want to want to die, but I certainly longed for an eternal reprieve from the pain. So I went to a doctor. I was in school in Brooklyn but grew up in Texas, and as I was home for the holidays, I started seeing Dr. Alloju. I didn't know the far-reaching and indelible mark this would leave on my life, changing the course completely. I was a bright kid. I read constantly. A bit of a nerd. A writing major. I wanted to write plays and movies. But here's what happened instead: After talking to me for 45 minutes and barely listening, this woman diagnosed me as having Bipolar II Disorder. I wasn't that upset about it because I thought, well maybe she's right and maybe she can help me. Over the course of the next year, culminating in a near-death experience, I was put on these medications concurrently: Lamictal 400mg, Seroquel 350mg, Klonopin 2mg twice daily, and to cap it all off, Geodon 80mg. This is enough medication to sedate an obese elephant. I was 20 years old, 5'2 and 107 lbs. I had to drop out of college because I almost died from this demented drug cocktail. That was a long time ago and I'm still angry. I'm still angry that it took me 10 more years before I was properly diagnosed as ADHD and on the autism spectrum. I didn't need to be on those drugs. I just didn't. When I told her they weren't working, she'd just increase the dosages. Once, during a phone session, she said I sounded drunk and went a step further to label me as an alcoholic. I didn't really drink at the time; my words were slurred because of the sedating medication. The irony, of course, is that Dr. Alloju has multiple DUIs and was on some sort of probation while treating me. I only have flashbulb memories from an entire year of my life. Apparently I almost died from an overdose of these medications. It took many years to try and get my life back from this monster. This is all to say, this woman will destroy your mind, body, and spirit. And she almost ended my life. What she did to me was criminal. Not just malpractice, although it was also that, but it was a deeply immoral negligence and breach of trust. At least if she *had* killed me she might not be practicing to this day. Stay. Away.

Dr. Fairweather is spectacular. She takes the necessary time to dive in and understand the issues…read more Very thorough, thoughtful, and prompt. I highly recommend her.

Dr. Pierce is "crazy smart". She is young enough to be "up" on all the latest breakthroughs and…read moremedications in her profession but old enough to have the experience and wisdom to back it up. She stays pretty busy but is worth the wait. She doesn't take insurance, but you can file your own with the paperwork they give you. They specialize in children and teenagers, but do about 30% of their business with adults.