1. Basecamp Motorsports

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    Calgary, AB

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    Basecamp Motorsports

    1.0 (2 reviews)
    Tue • 9:00 am - 5:00 AM (Next day)
    Wed • 9:00 am - 5:00 AM (Next day)

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    2 years ago

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    Blackfoot Motosports - My new ride

    Blackfoot Motosports

    (68 reviews)

    I wanted to add a review to counteract some of the poor ones I've read…read more I went to this store last week and had a specific bike I wanted to look at. I was excited to go there as we live out of town and hadn't been there for about five years. I talked to Mike Szeles in the Triumph section and he was very helpful. He was familiar with the bike I was interested and told me had recently been down in Florida for a test ride on it. He was very knowledgable and helpful. He also told me about some of the similarities between the bike and some of the other models they carried. In the end he took down my name and number so he could give me a call when the models arrived. We talked for about five minutes. When I was looking in the clothing and parts sections I was asked if I needed any help. I bought some cable lubricant and the cashier was very pleasant. Overall, I had a good experience there.

    I would give it less than one but that's as low as it could go. Service is horrible don't let then…read moretouch your motorcycle. Techs are terrible at their jobs and service managers are just as bad. 3 visits for oil leak off a bike I just purchased and they told me the leak was fixed, first, loose bolt, second stator cover although leak was in front, third they even showed me a picture of the leak coming from a plug weap hole, charged me 300+ to take the picture, no parts removed then wanted another 2 hours labor to diagnose the issue. I looked at it right away, spoke to GW Cycle they advised valve cover gasket and tube O Rings. They fixed it first time, can say enough for GW. Barnes customer services it horrible.

    All Season Motorsports - Rent the new 2019 Skidoo 850

    All Season Motorsports

    (20 reviews)

    Sunalta

    After my recent visit(s) to All season Motorsports I am disgusted with the service (or lack of) I…read morereceived, below are the facts of my visit. Fact. I had previously purchased tyres for my bikes and ordered a new set for my current bike, I paid a 50% deposit over the phone. Fact. The tyres I requested were not available and All Season Motorsports neglected to tell me, on my return from a work trip I called to book my bike in only to find out the tyres were not available. An alternative set was ordered. Fact. July 29th I rode my bike from home (High River) for the fitting of the new tyres. Fact. After 4 hours waiting at the shop I was informed that my bike had been dropped. Fact. The clutch lever was sheared off at the base, the gear shifter assembly was pushed into the engine block and the wing mirror was broken. Fact. The bike was un-ride able. Fact. I was promised by the store manager that he would 'see me right' and get the bike repaired ASAP Fact. The parts were not readily available and took just under 5 weeks to arrive. Fact. I had to find my own way back home having no choice but to leave my bike at All Season Motorsports. Fact. I had one missed call from All Season Motorsports (according to my cell records) in early September telling me my bike was ready. Fact. Upon returning home from work and arranging to collect my bike, I was presented with a full bill for the tyres + Labour! Fact. All Season Motor Sports actually wanted to charge me labour for mishandling and dropping my bike! Fact. I refused to pay the bill and left the store without my bike and wrote an email to the corporate office Fact. After 5 days I received a reply stating that I was to pay the full bill and no discount on service would be provided. In addition I was accused of using threatening and abusive language towards the staff! (totally not true), In addition I was told it was my choice to leave my bike at the shop and it was ride able. I have been riding for 40 years and never without a clutch lever and no way of shifting a gear! Fact. I wrote another email to corporate and stated that I am extremely disappointed and also very upset that my character had been question. I asked that the CCTV footage from the stores CCTV cameras be viewed and that they would portray a whole different story. I was made to feel the guilty party! The footage was cleary never reviewed. Fact. I received another reply and was told that I am to collect my bike, pay the bill and that no more emails would be responded too! Fact. I consulted my lawyer and after discussion decided that I should just go and pay the bill and collect my bike or face $1000's in legal fees. Fact. I have all the correspondence and photographs backing up all of the above. Fact. I lost 5 weeks of prime riding time through August, no compassion whatsoever was shown by All Season Motorsports, No compensation for my loss or my time and expense (They did deduct $52 from my bill for a rental car I was forced to use when my bike was dropped, but that was not easy to get), I as a customer, have never been treated with such disrespect and lack of compassion and the lies from the store manager to the corporate office portrayed me to be an angry and abusive individual which could not be further from the truth. I will never darken their doors again, an absolute joke of a company that show no regard to your bike or the customer. I was the one made to feel guilty from their blatant incompetence. There are plenty of other options in YYC for your bike needs so avoid this place like the plague!!!

    If you want to pay 10 times more than advertises this…read morecompany then you can do business with it. For small damages worth 80 dollars, they take 700. If you want to lose money and get bad service, you can work with them.

    Basecamp Motorsports - motorcycledealers - Updated October 2026

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