A great rec center. They got plenty of classes through out the week to make anyone happy. The ice…read moreskating rink is pretty big. The showers had a good water pressure but it was disappointing to only see mystery soap on the wall. For someone who only comes through once in a while paying almost $29 to not have the basic soap/shampoo/conditioner on the wall is kinda sad. I expected more for it being in Aspen. The staff is really friendly and there is plenty of parking.

Great place for kid and adult fun. Good hill for sledding, great ice rink & wonderful pool setup.read more

Couldn't buy a day pass to the spa as hotel guests bc it was "sold out" on a random Tuesday. But if…read moreu call in advance? No answer

WOW! Are there even words for this experience?!…read more I had the pleasure of visiting the spa on a vacation while in Aspen. From the moment you walk into the St. Regis doors, the attention to detail is IMMACULATE. The spa exudes luxury and relaxation from the scents to the ambiance and even the soft voices of the staff. I was beyond impressed with the amenities you get access to when booking a spa service. Upon arrival, they give you a tour of the facilities and walk you to your locker where your robe and slippers are waiting. The women's amenities area is lovely with lots of products available. They have a very large and clean locker room, multiple private showers, a steam room, hot tub and cold plunge. One of my absolute favorite areas was the co-ed swimming pool with the waterfall seats. It was f*cking relaxing!!!!! Let's also talk about the co-ed relaxation room! My favorite!!! Complete with club-like couches, day beds, chairs, etc. comfy blankets, reading material, a fireplaces, a snack and drink bar with little bites, hot tea, water & sparkling wine of course. You can even order food/meals directly from the St. Regis restaurant to the relaxation room if you plan on making a whole day out of it. They also have the oxygen available for use if the altitude is kicking your butt like it did to me I received a 60-minute massage from Jaime which was AMAZING! Hands down best massage I've ever received. I could've stayed there forever!! I also got a facial from Zuska -- she was absolutely lovely and we had great conversation. It's a SPLURGE but in my opinion very worth it if you make an entire afternoon out of it. Can't wait to come back someday

I have been to the bar many times, but this past week i stayed at the hotel for the first time and…read morewow, i fell in love. The absolute best hotel i have ever been in Aspen. Our room was cozy and spacious. Great service and very friendly staff. The overall vibe is very cozy and chic. Highly recommended if you are visiting

If we could give more stars, we would…read more We travel. A lot. And honestly... exceptional service usually happens outside the U.S. (sad, but true). But Hotel Jerome broke the pattern. From the moment we arrived, it felt like someone secretly upgraded the entire country. We kept asking each other, "Are we still in the U.S.??" The service here is beyond extraordinary -- warm, intuitive, never rushed, and always with a genuine smile. You're treated like a VIP from the first hello. There's never a "no," never a "we can't." It's always, "Absolutely, we'll take care of it." Special shout-out to Peter at the front desk. This man deserves a raise, a medal, and maybe his own statue in the lobby. He went above and beyond in every way and made us feel like the most important guests in Aspen. And Leslie at Prospect -- pure joy. Friendly, genuine, you can tell she loves what she does. She took amazing care of us. We're already planning our return. Highly, highly recommend this hotel.

Quiet, cheap, not busy. Only problem was nobody seemed to…read moreknow anything about this place. It's on the bottom level of the chalet hotel thing. The next door sport shop had a long strung out story about it shutting down, and going somewhere else...at first they pretended not to know what I was talking about. Good free weights, several machines, and if you are clever, you can use the hotel dry and wet sauna, and pool area. Everyone around seems to be on mountain vide time, take advantage of your surroundings. $20 day pass.

While visiting Aspen we used this gym daily. Not only was it a great private gym, but it was also…read morein a wonderful location. My friend booked massages and a trainer on location! I would highly recommend this facility.

Recently had an amazing stay. Easily one of the nicest hotels I've stayed in. Rooms are spacious,…read morehave almost a full sized mudroom for winter gear (although we were in the summer). Just steps to downtown aspen close to tons of shops and restaurants. Staff extremely friendly. Would recommend asking for 3rd or 4th floor rooms for better views. Our on the 2nd floor was a little blocked by a neighboring building

We have a condo across the street from the Limelight in Aspen and have eaten there many time. On a…read more2/28/26 visit I have never had such horrible service. The restaurant was mostly empty when we ordered and our server/waitress disappeared to the point where we had to go to the bar repeatedly for service without any apologie. We have had the same experience at the Boulder locatio. The service is horrible. Please go elsewhere and spend your money where it is appreciated!

Worst customer service ever!! Employees are rude and not…read morefollowing common etiquette. Employees don't follow recycling standards. City of aspen has strict controls I guess Gant Employees don't have to follow recycling guidelines.

I can't recommend this place enough. I spent six days there beginning December 7th. I was with a…read moregroup of 60 people. When we arrived the staff took all luggage to each individual room-nice when you have a week's worth of clothes, ski clothes, skis boots and poles and some food. We had a three bedroom unit, the third was a private room. Everything was perfect. The condo was built well and solid. Good sound suppression, stays warm, keeps heat on. We had a sunken living room, kitchen although its was a little small, fireplace, the bedrooms and the full baths. Maid service was daily. There were multiple buses to take and pick you up at all times of the day, never waited more than three minutes to be picked up. Staff were all attentive and professional. Front desk always had two desk people and one guest assistant. They recommended great places to go. Sheets and towels thick and clean, medium softness beds. Never did try the fireplace. Six blocks from Aspen Mountain base. Six minute walk with ski boots or one minute on one of the shuttles. They run every five minutes. Enjoyed one of the three hot tubs. It also had heated towels for during and after the experience. Trick: put you your clothes in there while bathing-nice and warm when you leave. The management also has a ski storage system for overnight so you didn't have to carry then to and from your unit. Would definitely recommend to anyone. I'm already reserved for next year. Note: great powder this year.

Great gym, but toxic and unprofessional management…read more I've enjoyed being a member at Jean Robert's, but I am appalled by the owner's wife's behavior tonight. A member slightly lowered the music volume in the back room (it was excessively loud), and the owner's wife immediately stormed out and began a loud, aggressive argument with him, yelling, "Do not touch that!" When he tried to explain that the volume was too high, she doubled down and screamed, "Then you can go someplace else!" I chimed in to agree with him, shocked at how she was speaking to him over such a trival matter, and she told me I could 'go someplace else too.' I am stunned that a business owner would treat paying customers with such blatant hostility and tell them to leave over a simple volume request. Unprofessional, unwelcoming, and completely unacceptable. Possibly I caught her on a bad night? Jean Robert is such a nice man, says hello to everyone and always has a smile.

This gym has every machine that no one will ever use and only one of each machine that everyone…read morewants to use. Also, the owner insists on playing Fox News on the TVs, so you're forced to rot your brain as you work to enhance your body.

The St Regis is a must stop in Aspen. And you can't go wrong w the espresso martini. Don't forget…read morethe Caribou Club....... If you can get in. Here's to the good life!!! Ola, mi amigos!

Our recent stay at The St. Regis Aspen Resort was nothing short of exceptional and truly memorable…read morefor our entire family. From the moment we arrived, everything exceeded expectations -- the room was beautiful and comfortable, the location is perfect for enjoying Aspen, and the amenities throughout the property added such a thoughtful, luxurious touch to the experience. But what truly sets this hotel apart is the level of service and care from the team. We were in Aspen celebrating birthdays for both our son and my sister-in-law, and the staff went out of their way to make each of them feel incredibly special. Members of the management team personally introduced themselves and checked in to ensure everything was perfect, which speaks volumes about the culture of hospitality here. The small details made some of our favorite memories -- especially enjoying hot cocoa and s'mores together in the evenings, which our son is still talking about. Every interaction with the team felt warm, genuine, and attentive. This property truly delivers impeccable service and creates an atmosphere where guests feel welcomed and cared for. We left Aspen with wonderful memories and are already looking forward to returning. Highly recommended for anyone looking for a special Aspen experience.

The service was friendly but often slow and inconsistent. It was end of the season, but not sure…read morethey could handle peak at this level. We booked through Amex and were surprised that they said there was not room to upgrade us to even though they were below 20% capacity. We ultimately got upgraded but it was annoying that they didn't just do it. Also, there was no reason not to, the place was empty. The basic rooms are small, bad design and toilet is behind a glass door. Why? The shower shared a glass wall with the toilet and it wasn't even a full wall. The bed was also too soft and kinda worn. When we got upgraded the junior suite was amazing and the bed was in much better shape. Breakfast took forever, it was ridiculous on many levels. We had to constantly hunt down for staff and service. The food was good though. This place is so dog friendly, we took her to breakfast, to the bar and staff literally brought her dog treats. I think they need to train the staff better and not understaff.

Arrived at hotel an hour ago and our room is not even going to be ready for another hour!…read moreAmbassador status. Laughable.

Inventory at the Residences seems to get booked through Little Nell when there is availability, I'd…read moreimagine during peak times you can't get in since it's technically some sort of owners club. The condo was fantastic, full kitchen, great location. If you are fortunate enough to stay here during winter the proximity to Ajax mountain gondola is ridiculous! You get room service and a concierge just like you would at the main hotel, but it seemed a little less crowded/busy. We used the concierge to book a bunch of activities ahead of our trip and as you can see by my reviews everything went off without a hitch. Mornings they provide a complimentary light breakfast spread and afternoons they put out drinks and snacks (though they didn't do a perfect job refreshing it). Would return without a second thought!

This is an amazing property! The level of service, luxury and beauty are amazing. The rooftop…read morepool has to be the most amazing in all of Aspen. They also have a wine service and beautiful breakfast with hardboiled eggs, perfectly ripened fruit, breads, etc.....all complimentary!! We rented a room for three days but I could have stayed much longer. There's an in room fridge for drinks, the tv cable system is the best I've ever seen in a hotel, and the quality of the bath products/robes is fabulous. They have thought of everything. It's the little touches like having extra bathrobes/towels in a heated sauna box by the pool for cool days that really show their attention to detail. The double sinks in the bathroom each have their own toothbrush holder, glasses, tissues, etc. It seems lie a small thing, but it is really a lovely touch.