The manager of this Mavis saved me. He was so helpful and kind. My tire gave out about half an…read morehour before their shop closed and I was almost 200 miles from home. When I called he told me not to worry and to limp the car in if I could. I was in and out in under a half hour and back on the road. Cannot thank the team here enough.

Outstanding customer service, great attention to detail, very clean place, knowledgeable staff,…read morevery friendly on the phone. Brought some wheels and tires here for a project car I'm building and they had me in and out in under a half hour. Didn't cost an arm and leg either. Will not hesitate to come back

My experience was with the Steve Shannon in Lewisburg. This place was good two years ago. Now they…read morehave a clown running it. I was told I needed new rotors over the phone before I even came in. All I asked for was a yearly inspection and check the brake pads. At least wait till you do the inspection to try to rip me off!!!!

Had a great overall experience with Steve Shannon Tire…read more They didn't have his in stock at the Muncy location but they were kind enough to make sure they were delivered there the same day. James checked in with us multiple times during our wait to apologize for the wait (super busy day, possibly due to the upcoming holiday). I was amazed at how friendly he was with every single customer and phone call. Great experience for us, they are definitely our go to for tires!

I wanted to like Bastian, I really did. But my experience was far less than satisfactory, though…read moreI'm not sure if it was all their fault. A few months ago, my car started showing symptoms of impending alternator failure. Based on positive Internet reviews, I took it to Bastian. They said they wouldn't be able to look at it until the end of the week but suggested I leave the car with them rather than chance driving it. At week's end, they diagnosed the alternator problem and quoted $150-250 to rebuild or replace it the following week. I agreed. Things went downhill from there. They called to say they were able to rebuild the alternator but, in putting back in the car, other parts had broken requiring further work. They worded this carefully, avoiding responsibility and claiming it was due to the car's age. I felt I had no choice but to agree to this additional work. Over a week after I initially brought the car to them, I paid almost $800 to get my car back. It ran very rough and sounded like they'd ripped the muffler off, unacceptably loud. I was able to get this fixed at another local mechanic who found holes in the exhaust piping and patched them. So, I suffered a very long wait for my car, their claims of additional parts spontaneously disintegrating when they reassembled my car, a final price far exceeding the original quote, and return of my car in an unacceptable driving condition. I won't return to Bastian.

I brought my car in to Bastian because I was told by one parts store that I needed shocks and…read morestruts. I wasn't sure if I needed them or not, but after the mechanics looked at my car here, they couldn't find anything wrong! I appreciate the honesty from this business in not charging me for work that I didn't need to have done when I probably wouldn't have known any better either way. The staff here is incredibly friendly, helpful and fast. I would come back!

I decided to try them out because they did such a great job with building up my dad's 1978…read moreStingray. My 1998 Dakota 4x4 was up for inspection and they came to my house to pick it up in the morning, and was done with it in less than three hours. They did some minor repair work on the exhaust, a lubrication and adjustment of the e-brake pedal, and the typical inspection requirements. They also did an oil change. They were very honest with their reports, reasonable on their rates, and even flexible in ways most businesses are not. Not to mention that they are just really nice human beings! I would really recommend them to anyone who needs their car/truck serviced or inspected. Not only are they nice to you, the customer, but they are good for your vehicle too. My truck is running much smoother now that the exhaust is fixed, I've even noticed marked improvement on the fuel economy.

Wow! Best shop in the county, hands down! Great service, fast, and my truck was finally fixed…read morecorrectly after two other shops couldn't figure out how to tune my engine properly.

Marc Molina was a great help when we were buying a car. Was responding every time something changed…read moreor need great help. But after purchasing the vehicle went to there detailing shop and they did a poor poor job. There was a tampon on left on the mat. Then when I got home I was looking under mats and found a small baggie with white residue and a tampon plastic part. So then I went and had it detailed on my own went back to the dealership and told them what I found and they said they would reimburse me for the detailing said about 3 to 4 days now it's going 3 weeks and nothing.

On January 26, 2026, I purchased a 2017 Honda CR-V for $15,000 from Ciocca Toyota of Williamsport…read more I intentionally chose to buy from a dealership rather than a private seller because I believed it would provide greater reliability and accountability when purchasing a used vehicle. Unfortunately, within about 90 minutes of leaving the dealership, the vehicle began displaying multiple dashboard error codes and quickly became unsafe to drive. I live in State College, but happened to be in Williamsport for a meeting at the U.S. Army Reserve Center, where I serve as a Chaplain. After the vehicle broke down, I had it towed the next morning to a Honda dealership in State College for inspection. Honda replaced a VTC oil control sensor and performed diagnostic work totaling $721, which Ciocca Toyota of Williamsport covered. However, when I attempted to leave the Honda parking lot, the same error codes immediately returned and the vehicle was once again undrivable. Honda technicians indicated the issue likely involved the timing chain. Ciocca Toyota of Williamsport then arranged to tow the vehicle to their dealership and provided a loaner vehicle, which I appreciated. While the vehicle was at the dealership, my conversations with the General Manager became increasingly difficult. He repeatedly asked how much money I would be willing to contribute toward the repair, even though the vehicle had failed almost immediately after purchase. At one point, he told me he would report to the Vice President of the dealership group that I was "not willing to contribute anything" toward the repair, which was not an accurate representation of what I had said. I had just purchased the vehicle and simply could not afford additional repair costs. During these same conversations, the General Manager also repeatedly pointed out that I had declined a roughly $2,000 extended warranty and suggested that the decision was part of the reason I should contribute toward the repairs. However, after researching these warranties later, I learned that major engine failures, such as timing chain or head gasket issues, are often excluded or limited depending on the coverage level. I also asked whether the dealership could simply unwind the sale and apply the $15,000 I had paid toward another vehicle on their lot. The General Manager told me that it was not possible because the taxes on the transaction had already been paid, and the sale could not be reversed. I later learned that transactions like this can be unwound under Pennsylvania law. When the vehicle was eventually returned to me, the error codes reappeared almost immediately, and it had to go back to Williamsport. When I picked it up again the next day, it appeared to run normally for a short time, but about 11 days later, the dashboard filled with error codes again, and the vehicle became undrivable. Honda later informed me that the vehicle required a new head gasket and fuel injectors with an estimated repair cost of about $5,700. At that point, the General Manager told me the vehicle had been sold "as-is," and the dealership would not take further responsibility. Even after all this, I attempted to work with Ciocca Toyota of Williamsport in good faith to find a reasonable solution, as we still needed reliable transportation. The General Manager then proposed applying $9,000 toward the CR-V I had purchased for $15,000 toward a lease on a Toyota Corolla Cross with payments of about $315 per month. At first, the $9,000 figure sounded helpful, but after reviewing lease offers from other Toyota dealerships, it became clear that comparable Corolla Cross leases were widely available with about $4,000-$5,000 down and significantly lower monthly payments. In other words, while the $9,000 trade-in initially sounded generous, the lease structure would have placed us in a substantially more expensive agreement than typical market offers. In the end, what troubled me most was not simply that the vehicle had serious mechanical problems, but the way the situation was handled once those problems became clear. Because of this experience and the way the situation was handled, I would not recommend doing business with Ciocca Toyota of Williamsport or any other Ciocca dealership.