If we could give them more than five stars we would. We were off boarded from a ship. My husband received absolutely incredible care. It was thorough, competent. And everyone was so kind. read more

Wow! What a nice hospital! Everyone is so helpful, very polite and extremely knowledgeable. It was such a comfort while I was there, to be treated like I was important! You don't see that as often nowadays. From Shelly in Registration to the gal doing the Lab Work to the gals at Records Retrieval, to the young lady at the Information Desk in the main Lobby, they were all so helpful. I recommend it! - George Rauscher read more

One of our family members developed an illness that caused the cruise ship to drop us into the hands of the US Coast Guard who landed us safely at 7 pm in Juneau. Immediately thereafter, we were whisked off to Bartlett Regional Hospital. Despite the fact that this is the main hospital in Juneau, the critical care unit at Bartlett Regional Hospital offers services to patients suffering from respiratory disorders, high blood pressure, fluid levels and heart problems. As we came barreling into the Emergency Room, the ER staff acted immediately. Their professionalism and expertise mitigated the crisis and prevented any further 'damage.' This response, coupled with constant explanations by the staff, put our urgency concerns at ease. By next morning, our "emergency" was resting comfortably in the Critical Care Unit (CCU) awaiting tests to evaluate the risk of further complications. The remaining days in the hospital were leisurely but cautious. The staff performed their routine services but also lent a personal aspect to their care. For over 70 hours, each of you made the effort to care for us like family. We would like to acknowledge the entire staff of the hospital with our thanks. Special thanks to Dr J Cook, who demonstrated extra special compassion with the follow-up; she went above and beyond. Thanks too, to Callaghan, Micah, Jacob, Lynn, Reid, Myra, Carol, Beth and Holly. Of course, administration personnel, the PT team, and housekeeping staff are included. So, if you are in Juneau for any reason, trust that the Bartlett Regional Hospital is available if you need it. read more

Bartlett Regional Hospital - Relaxed - Hospitals Near Me - Juneau, Alaska

Great, kind and knowledgeable staff. I was visiting Juneau and had been sick for a few days, upon finally deciding to go to the doctor I was extremely light headed and a nurse who saw me asked to help and escorted me to the registration I needed. There were three other people who needed to be seen and we were all taken back to rooms fairly quickly. The doctor, nurses and staff were all helpful, answered all my questions and provided references for follow ups should my symptoms re-occur. Overall great experience, if you're sick and need help- I'd highly recommend this hospital! read more

Very friendly and knowledgable staff. They addressed all of my concerns and helped put me at ease in a scary and stressful situation. They have also been very helpful during the dreaded process of paying for a hospital visit. I'm pretty sure they've figured out the kindest and most gentle way to write "please pay your bill" letters. Not sure if that's an Alaska thing, but this Texas girl appreciates it. If I ever happen to get sick on an Alaskan cruise again, I'll definitely go back to Bartlett. read more

My husband recently went through a total knee replacement at BRH, never again will we come to Bartlett for any care at all! First, while I was waiting for my husband to get out of surgery in his room in med/surg, I went to use his restroom, this was supposed to be a new/clean room, nope!!!! There was blood and shit on the floor!! A janitor so happened to be walking by and I asked him to mop it up, which he did but not without attitude. Second, the nurse that wheeled my husband into the room had a complete attitude toward the other nurse serving on that floor, they pretty much had an argument in front of their patient. Third, there is a bottle of PISS sitting on the table now for 12 hours, what in the hell are your nieces and CNA's being paid for? Fourth, your staff are giving him aspirin for pain, yes he is in pain and would like something else but knows he won't get it because you people treat everyone like a drug addict, they aren't even giving him the aspirin on a regiment. Fifth, I'm just this hospital stay will be more then 30K, and for what? To stay in a dirty room, hear arguments among staff and be treated poorly. Bravo Bartlett, you lost a good paying customer. And I sent the pictures of the blood and shit to SOA health facilities. read more

My husband had to visit the Emergency Room recently and while he received good care, we had a very disappointing lack of real answers or diagnosis. The male nurse was very kind and informative and took good care of my husband, but the attending ER doctor was a joke. She seemed like she didn't want to come near my husband or even be there at all, and rather than really trying to figure out what was wrong, just told him he probably had a stomach bug (obviously not the answer) and sent us home. read more

My brother was admitted here with serious pneumonia, they performed numerous tests but failed to inform him or his family of the results resulting in another hospitalization and near death, this time in Seattle (Harborview). Very poor communication, especially if no health insurance and are non-native. read more