What a nightmare experience!…read more I feel like I experienced old school bait and switch. The salesman either flat out lied to me or I am not sure what. I specifically asked what the difference was between a base model and a premium. He said let me check and went inside to check. He came back out and he told me that upgrading to the premium provided extended range. I based my ENTIRE purchase decision on this detail. This was not the case. The premium vehicle I purchased does not have the extended range. Please do not trust their salesmen and just drive to Tulsa if you need a Ford.

I had my car serviced here and everyone was super nice and helpful. If I ever need a new car I will…read moredefinitely buy here.

Very easy buying process with Desi at Doenges! Go see him for your trade or next Toyota purchase.read more

Exceptional Experience! Desi and Kobi were kind, proficient, and professional--consistently going…read moreout of their way to accommodate us throughout the process. Desi managed to provide us with a new sunroof motor at no additional cost. While speaking of a previous concern with an entity outside of Doenges, Kobi took it upon himself to provide us with additional documentation and help us to fill this out (this entity is not under the umbrella of Doenges and, therefore, the staff is under no obligation to assist with such matters). This was an extraordinary, time-saving help. Thank you so much to Desi and Kobi!!

It is not often I can qualify an auto dealer for a 5 star review., in fact, never…read more However, Patriot in Bartlesville gets my vote. While both Trey and his manager conducted their negotiation on behalf of the dealer, they were cordial, professional and fair in their dealings with me. I understand that the livelihood of all depend on Patriot getting the most money for their sale, and offering the least for my trade-in, we all knew each other's position on the transaction, and eventually made an acceptable deal. I insisted on using my bank for financing, but after a thorough review, Patriot gave me a second chance to handle the financing themselves, and I ended up far better off than I would have been otherwise. I was so pleased with everything, I even let them talk me into a 3 year service agreement! I'll have to drive to Chandler for service, but I am happy all around with my experience. Sincerely, William (Bill) Blaschke OKC

I rarely leave negative reviews, but my experience with this dealership was one of the worst…read morecustomer service experiences I've ever had. Over the course of more than nine weeks, my vehicle was in and out of the dealership for transmission issues, and although the transmission was eventually replaced, the entire process was handled terribly. Communication was virtually nonexistent. I had to repeatedly call just to get basic updates, and every time I spoke with someone, I was given a different explanation or told that yet another random part needed to be replaced. It quickly became obvious that no one seemed to know what was actually going on with my vehicle, and no one made any effort to keep me informed. Unfortunately, getting my vehicle back wasn't the end of the ordeal. Because it was still having transmission problems, I paid out of my own pocket to have it inspected by a transmission specialist. Their findings were alarming: the transmission was leaking, the seals were badly corroded, and the transmission fluid was completely empty. This was on a transmission the dealership had just installed. To make matters worse, the rental vehicle the dealership provided while my car was being repaired had its own issues. During the time I had it, the rental needed an oil change, so I took it in for service. After the oil change, the drain plug or seal had not been properly secured. By the time I made it to work--over an hour away--the rental had leaked out nearly all of its oil. I had to stop and buy oil myself just so I could safely make it back home and return the rental to the dealership. It was unbelievable that even the loaner vehicle experienced a preventable problem because of improper service. I immediately contacted the dealership and explained the situation. I reminded them that I commute more than an hour each day for work and had unknowingly been driving a vehicle with essentially no transmission fluid because of their workmanship. When I brought it back, I was told replacing the seal "isn't something they do." That explanation made absolutely no sense considering they had just installed the refurbished transmission. Even worse, no one apologized, acknowledged the inconvenience, or showed any concern that I had to spend my own money to diagnose problems that should have been caught before the vehicle was ever returned to me. As if that wasn't enough, my vehicle was also damaged while it was in the dealership's possession. It had been backed into something hard enough that the rear bumper had to be replaced. I wasn't informed about the damage--I discovered it myself when I went to the body shop. Instead of immediately taking responsibility, I was told they "didn't know it was there," which is extremely difficult to believe. The lack of honesty was just as disappointing as the damage itself. Mistakes happen. What matters is how a business responds when they make them. Throughout this entire experience, I was met with poor communication, inconsistent explanations, subpar workmanship, a complete lack of transparency, and zero accountability. Returning a vehicle with a leaking transmission and no transmission fluid isn't a minor oversight--it could have resulted in catastrophic transmission failure or left me stranded during my daily commute. Yet there was no apology, no ownership, and no urgency to make things right. While I appreciate that the transmission was eventually replaced, that does not excuse everything that followed. Customers should never have to beg for updates, pay out of pocket to verify repairs, discover damage to their own vehicle, fight to have legitimate concerns taken seriously, or have more problems created while driving the dealership's own rental vehicle. Based on my experience, I cannot recommend this dealership. I genuinely hope they improve their communication, workmanship, quality control, and accountability because no customer should have to endure a nine-week experience like this simply to have their vehicle repaired. They also deleted my review !! Be aware

The workers were super nice, but the vibes were definitely off when I walked my way up there…read more Anyways, my keys were not connecting to my car and my tire service warning light came on and they couldn't figure it, ran tests and still couldn't. Then I took it in Texas and all they had to do was plug something in, and everything started working. I definitely don't recommend this place if you need something simple or hard to fix. 2 out of 10.

In my opinion, my experience with Patriot Chevrolet has been extremely disappointing. I purchased…read morewhat I believed was a NEW vehicle on 8/21/25. After the sale, I discovered the vehicle had already been registered with GM on 5/5/25, which reduced my factory warranty by almost four months. While reviewing the paperwork in the glove box, I found the official Oklahoma registration, which clearly listed the car as a "Dealer Demo." This was never disclosed to me during the sales process or paperwork signing. Had I known this upfront, I would not have purchased the vehicle. To make matters worse, on the very first day I owned the car, multiple error messages and warning lights appeared, and it already needed to go into the shop. I raised my concerns with management and requested either to return the vehicle or receive a financial adjustment. At one point, I was told the dealership would unwind the purchase if I removed my reviews. I did remove them in good faith, but the dealership later told me that the rollback could not be done after all. From my perspective, this shows a failure to disclose important information that directly impacted both the value of the vehicle and my warranty coverage. I gave Patriot Chevrolet the opportunity to resolve the situation fairly, but they chose not to.

Very happy with the purchase I made from this dealership. Everyone was nice and friendly, and I…read morereceived the same deal as I was quoted over the phone. I was able to save around $3000 traveling in from Joplin. I never felt any pressure from the salesman, and we never felt like we were getting hassled. I would definitely recommend this dealership if looking for a new Honda vehicle.

I had an amazing experience at this Honda dealership, if your allowed to talk numbers I got the…read morevehicle at a very nice price, and we loved the vehicle 40 miles on the odometer, nice red CR-V. Was able to get approved at a very low rate and all around a nice experience I was in and out of this dealership in 3 hours. Sure it's an hour away but compared to Tulsa I saved thousands. Lower doc fee, lower prices, great salesman and finance manager. Thank you Jeremy, great experience, told us straight up how much time we were gonna wait got us a good deal with the rebates available, and thank you Dominykas for not being as assertive as other finance managers I've dealt with in the past in Tulsa. Worth the drive, go to skyway Honda for the best deal I've gotten buying 3 vehicles from dealerships (2 in Tulsa). If I need another Honda I'll come here.

just had the worst experience at America's car Mart in Bartlesville. basically we walked in asking…read morewhat the least expensive car with the lowest mileage on the property and the lady couldn't tell us then she said her sales people were her salesman was out of the office explaining that to my daughter that she didn't have all the details because she her salesman out of the office and the lady got furious. Said anyone here is a salesman. I'm like I'm just repeating what you have to say. She just kept going round and round and round it was just a craziest experience. I would definitely not recommend buying a vehicle at this particular location.

Anton was so patient with me today trying to find insurance. he made this a stress free experience…read more I will definitely be using them in the future.

Been a loyal customer since they started. Always had 3 vehicles all going through several sets of…read moretires each along with engine and interior repairs. I gradually began noticing an increase in cost, several times a very noticeable out of line increase. Price of tires is always way more than you are quoted because of all the extra items, service and fees added. I hate that valve stems are extra charges separate from the tire itself. It's part of the tire. Tire has to have them and they should not be an added cost. Tire disposal is not my problem. I shouldn't have to pay for extra to haul off the stores trash. One of my vehicles is a Lexus SUV. I am used to everything being more expensive for whatever reason. But when I got the bill for 1300 dollars for four tires I was not happy, but paid it. Could have went anywhere else for half that. Having a charge account is to convenient because its easier to just put it on the tab. But the reason I am writing this is I believe they crossed the line. There should be some consideration for the years of being a customer. Maybe not get special deals but at least not get tagged for every penny they can. My daughters window would not move and it was half way down completely stuck. I called told them need passenger window repaired, no problem. She took it in told them passenger side window needs fixed. They gave her an "estimate" cost of 100 dollars which she reported to me and I approved it. I picked her up as they were taking it in the shop to have lunch and shop. Before lunch was over they called saying it was done. I was shocked how quick. Less than an hour. Dropped her off, they put it on my tab handed her the bill and the keys and off she went. She puts the bill in the glove box and life went on. A week later the window gets stuck the same way, i told her to take it back but the next day it began working. A month later it happens again and I forced it closed and told her to just leave the damn thing up, all the while THINKING the bill was close to the estimate of 100 dollars. 5 months pass since repair and it breaks again this time it is stuck bad so I told her to bring me the bill so I could see if there is a warranty on their work still thinking it was 100 dollars. I opened the bill and noticed that they, billed me for replacing BOTH front windows one of which worked fine and was never mentioned as needing or wanting repair. Parts were 150 per window for a new motor in each. Labor charge for installing both was a SUB total of 350 dollars. Here is the beauty part, they charged me 100 dollars which on the top of the bill was referred to as "estimate" but in the billing part was now called a diagnostic charge. Which meant that, we said the window is not working, they agreed to repair the window. I did not know why it didn't work but assumed that prior to repairing it THEY would figure out why it didn't work in order to complete the repair. Broke window, find out why its broke and fix it, is what I believed the process would be. I was wrong. Figuring out the "why" it is broke costs 100 dollars calling it diagnosis time. I would have waived the diagnosis fee just to see how they intended to repair a window without knowing why it was broke. Moving on to the second page of the bill a transportation surcharge of 2.50 as included. I assume thats how much it they charge to drive it 20 feet into the shop. I always kinda figured that was free or I'd have driven it in there myself OR they can fix out in the lot. 2.50 was how much I made per hour at my first job. The bill continues and for some reason this was my favorite. 60 dollars for shop supplies. Would really like to get an itemized list of what supplies were used and the cost of each. Loyal customer for 20+ years and get charged 60 bucks for shop supplies. I'm surprised they didn't charge me for printing out the bill. One more note: on page one it states "customer requests repair of right front window". On the second page it states "Both front windows repaired by customer service tech Donald". Estimate was 100. Actual cost 831.00 for installing one window motor, allegedly. 831.00 for a repair that one week later failed and failed 3 more times within 4 months. One might wonder if a new motor was actually installed considering it lasted one week. AND it really brings into question if anything at all as done to the working perfectly driver window. That one didn't fail after a week because it was never broken. But it was my fault for not reading the bill. It was my wifes fault for putting an automatic pay every month like every other bill has. But it's their fault for fraud. I called and told my story to whoever answered the phone. Told him that she was bringing her car in later and I want the window fixed and all you will hand her when she picks it up is her keys. That happened. Not sure what to do about the bill. They never offered to make any of it right even after he saw it

Tate Boys is great! They are pretty quick and are helpful at trying to identify things to watch out…read morefor without upselling you. They aren't always the cheapest, but at least I know they'll do a great job and stand by their work. I wish they could do more kinds of auto service sometimes, but they do more than the average tire shop.

as a 31 year old female I definitely trust Tom's Auto! I was told by a different mechanic I needed…read morea timing belt replacement. in under an hour, Travis had found that the dealership I'd gotten my last oil change from added three times the oil my car requires. thank you for your transparency!!

Explain the problem so I could understand. Gave estimate & time they would have vehicle. Keep me…read moreupdated & came in below estimate.

Excellent service. Recently got my Forrester checked out. The waiting area is very nice and has…read moresnacks along with coffee. Thanks to Mike Ferguson for keeping me updated and coordinating my car checkup. This is the best experience I've had as a single woman getting my car checked and serviced. Won't go to any other dealer. Trudy Denis

Went in for a scheduled oil change and tire rotation. They…read moregot right on it. I have had suspicions they were not rotating my tires, so I used a paint pen to mark the tire weight on the drivers side rear. When they said it was finished I asked did you rotate the tires "of course" they said. I then showed them the the tire weight marks and a picture of the car I had taken before I arrived. They then talked to the tech who said he had rotated the tires, and his story changed. He now said he didn't rotate the tires because the rear tires were about a 9 and the fronts were a 10? You rotate tires to keep the wear even. I now believe I was right all along and they have not been rotating my tires. They also tried to sell me an engine flush saying it had many miles on the oil, only because they wrote the wrong mileage on my March 2025 oil change and roration. A fact backed up by a previous receipt from Ferguson for a warranty service. They basically were dismissive about it including the service manager. How many tires have they ruined doing this? More important how does one even know they actually changed the oil. I don't think they planned on a previous receipt backing up my claim on mileage on oil, also they didn't plan on an over 70 disabled veteran being hip enough to prove they did not do a service he had been assured they did. After the "owner" saw my review on google, he gave me the standard click and paste apology.