1. Barter Systems

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    Kensington, MD

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    Barter Systems

    5.0 (4 reviews)
    Open • 8:45 am - 5:30 pm

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    Refund Plan - Reception area

    Refund Plan

    (28 reviews)

    This guys are a joke. Used to be a benchmark 10 years ago. They can't get one thing right during…read moretax seasons. I've been lied to about a call being made when it obviously wasn't; my address was incorrectly entered for the IRS and after 14 years they called to verify my information. They also used to be $150 and now they are $250 - while the quality went from $150 to $15. You constantly have to chase them; you have to follow up; you have to email; you have to call. Something needed? Be ready to email 3 times and call on top of it. I honestly don't understand how these guys are still in business. I can tell by the stars that this 5* establishment is now barely able to cling to a 3* average. I deal with these guys once a year and it stresses me out for the whole 12 months. I might as well use TurboTax.

    I have passed this place a million times and thought of going in and I did this year. I found the…read moreservices here very affordable, budget friendly. They have late hours too! The front offfice personnel (Nicole) was very informative and helpful. She told me what to expect and could fit me in quickly (same day). The tax representative (Cesci) was extremely knowledgable and walked me through the process. The office was professional. Great experience. Parking is tricky (temporarily) because of the construction. The parking garage across the street you will need a metro card or credit no cash, the street parking is available during certain hours on Viers Mill side. The Wheaton Mall is across too. I recommend.

    Barter Systems - financialservices - Updated October 2026

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