Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more

Friendly staff, great rates, and excellent service. They work with you to meet your unique…read moreinsurance needs. Highly recommend calling them to get an insurance quote.

I have been a customer for ten years. Great service and best rates in DMV. I will never leave. Call…read morethem today.

Lisa from the Capital Group has been helping us with our insurance issues we have had when our…read morecompany was looking at switching them around. Due to unforseen circumstances our insurance went nuts. Lisa was very responsive to us and worked very hard to get our insurance fixed even going so far as to giving us multiple ways to contact her if we needed to use our medical insurance before the issues were cleared up. Kudos to you Lisa and thanks again!

From the owner: The Capital Group, LLC, is an experienced business insurance firm that has evolved over the decades…read moreinto one of the finest and most accomplished insurance providers in the greater Washington, DC metropolitan area. At The Capital Group, leveraging our expertise to manage client costs is a specialty. We have the experience and proficiency to determine if plans you have in place are as advantageous as those we can obtain on your behalf. Dedicated to the highest standard of performance, our professionals seek to fully understand your needs before delivering solutions that fit today and grow with your tomorrows.

Charles R Grant Insurance Agency was recommended to me when I moved to Maryland. This was an…read moreexcellent recommendation. I have been dealing with Judi Godbey since day 1 and my experience with Judi has been excellent. She explains everything in detail and goes that extra mile to get information that will benefit me. I am so lucky to have Judi as my insurance agent and the Grant Agency is lucky to have Judi as an excellent representation of their company. Roberta

These folks are an A+ insurance agency. I was bummed that I couldn't continue doing business with…read moremy previous insurance agent after moving to MD, but out of the various agents I contacted here, this one was quick to respond, very friendly, and extremely helpful. Dealing with insurance is a pain in the ass, but a good agent makes all the difference, and the Charles Grant insurance agency definitely gets the job done.

We have been with our agent, Tina for about 4 years now. She is so attentive to our every need. She…read moreanswers the phone or gets back to us promptly. She listens to our concerns and explains everything completely. I highly recommend Tina from Capitol Benefits.

I can't say enough great things about Capitol Benefits. Their team is always responsive, providing…read morequick answers whenever I have questions. Josh Lavine (the owner) and Christy Barrett (one of the account managers) are friendly, knowledgeable, and proactive--I even receive annual policy reviews to ensure my coverage still meets my needs. I highly recommend them for all of your insurance needs.

un gran equipo de ventas, te tratan como familia, buscan ayudarte en todo lo que pueden…read more.. A great sales team, they treat you like a family, they are looking to help you in everything they can...

Re: Victor and Kelvin. Excellent customer service! I would like to take a few minutes out of my…read moreday to share my experience regarding how well managed the office is, how professional and considerate they are. It's not always easy to find a comfortable insurance agency however; Kevin Ha's office is not only in an easy location, the office is nicely organized and very professional. I've seen some places run out of a creepy basement. This is a truly professional and comfortable, well kept office that stands out from the rest. I'm glad I visited and I'm happy to take a minute out of my day to help others save time if they are looking for a professional agency with courteous staff and reasonable quotes. Thank you again Kelvin and Victor.

Being able to get custom, objective, 1 on 1 advice and our insurance needs evaluated across several…read morecompanies is invaluable. To have so many options available to us is a huge advantage. It never dawned on me that I was making decisions about which companies to insure with all of those years without the benefit of the industry knowledge and expertise I get with The Insurance Store. Moving to an agency that works for me objectively rather than going directly to an insurance carrier that doesn't have my best interests in mind is a no-brainer, now that I know the difference! It's one of the best business decisions I've ever made.

I have been dealing with the Insurance Store for over 25 years. Lynn and her team are simply Top…read moreNotch. Honest, hard working and helpful which is invaluable in the insurance industry. Whenever I need help Lynn is there. Whenever I need a quote I get it within 1/2 a day or less. Whenever I have a question I get an answer without hesitation. Honest advice about what coverage I need and what insurance company is best for me is the hallmark of the service. I highly recommend the Insurance Store to anyone who needs the best in attention, product and service. They are a rare find in an important industry that all of us must deal with. Thanks Lynn for being such a professional. You are a credit to the industry and the carriers you represent.

To AAA and especially the AAA Herndon, VA branch office:…read more I am lodging a complaint regarding the egregious lack of professionalism, unreliable operating hours, and poor customer service I experienced at your Herndon, VA branch office. My objective was to obtain an International Driving Permit during posted business hours, a standard service that is readily available to walk-in clients. Unfortunately, my multiple attempts to complete this transaction resulted in a significant waste of time due to staff absenteeism and a total disregard for professionalism. The sequence of events was as follows: I called the branch beforehand and verified they were open until 5:00 PM. However, when I arrived at noon, the door was locked with a sign stating staff would return at 3:30 PM. This resulted in two hours of wasted travel and wait time. The following day, I left a voicemail to confirm staff availability before making another trip. I received no response. I called again a day later and left a second voicemail, which also went ignored. Two days later, my subsequent phone call again went entirely unanswered. Frustrated by the lack of response, I contacted your Gaithersburg office. A helpful representative there contacted the agent at Herndon and was assured they would be open after 3:30 PM. Based on this confirmation, I drove 50 minutes to the office. Upon arrival, the office was locked once again, displaying the same sign stating staff would return at 3:30 PM. Phone calls to the office went unanswered, and when I contacted the Gaithersburg branch, they were also unable to reach anyone at this location. This second trip resulted in an additional 2.5 hours of wasted time. The complete and utter disregard for common courtesy and respect, reflects very poorly on AAA. This level of unreliability and lack professionalism is entirely unacceptable. Though I suspect this will fall on deaf ears, I hope this will provide a preview of who you are dealing with at this office.

Called to explain my situation and asked if I needed to come into the office. Was assured that they…read morecould help me and that yes, an office visit was required. Told them I was on my way. Assured that they would be able to help me. Drove the hour to get here only to be told that the person who could help me was away from the office for an hour. Waited the hour and that person has yet to show up. Horrible service.