i was a member for 7 years and always had excellent coverage. i had to switch due to my spouse and…read morethey made wasn't pushy and were very kind on the phone.

I've been a Geico policyholder for well over a decade; actually twenty years or more. Currently, I…read morehave our three vehicles and a jewelry policy with Geico. I love the Geico app! It is so convenient! It is intuitive and a breeze to use for example to report a claim, a cracked windshield, schedule roadside assistance, or virtually anything you need to do to manage or use your policies! For example, driving to Ohio one Thanksgiving, we got a chip in our windshield and I reported it on the app., scheduled a repair at our destination, and received text updates regarding the repair which was fixed either that day or the next day at my Mother-in-law's house in Ohio! It doesn't get much easier than that! We had a nearly totaled automobile damage claim a couple of years ago and the Geico adjuster was so kind, thorough and easy to work with and kept us apprised of everything involving our claim throughout the entire repair process! Each time I have used their roadside assistance, their tow truck guys have always been on time, kind and courteous and have consistently done a great job, be it a lock out of a vehicle, a tire change, or just a "crapped out" vehicle. I've had windshield repairs done at my secure work facility, my home driveway, and my Mom-in-law's house that Geico arranged and paid in full, nearly every time. Their customer service for both automobile insurance and jewelry insurance is beyond kind! Every interaction via phone call has been positive with Geico resolving any confusion or issues each and every time. Their pricing is great, too! We have never been penalized, cost wise, for any claims we have had over the years! I shop our insurance around, especially prior to renewal, and Geico is easy to get quotes as well as being financially stable as they are AM Best rated as A++, or Superior, in terms of financial solvency. Thanks, Geico, for years of great service, great value, and great coverage options!

Mindy Aquirre has been my agent for about 10 years. No matter my request, her team always comes…read morethrough. I'm glad to be one of her satisfied clients.

Veronica was quick to respond, understood my concern/question and said she would take care of it…read moreright away. Couldn't ask for anything more.

You'll notice all the 5 star reviews aren't for people who've actually had to file a claim…read more Save yourself the frustration and go with another insurance company. A massive tree fell on our house and they didn't do a thing, acted like they couldn't care less and told me to call the 800 number. It's now been 6 weeks and we still don't have a check from all state. My neighbors across the street had major damage the same day and got their check from Geico in a week. I don't know what we pay these people for, and will be switching as soon as we can.

I have been with allstate for over 10 years and very pleasant with julia! julia is so friendly and…read moreprofessional! julia was helping me to save so much money! cant thank her enough!!! 5 stars for julia's excellent customer service!!!

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Tania was EXCELLENT! She was a great listener , personable, kind and attentive to our needs. Tania…read moregave us great comfort and confirmed all of our information. Our insurance was definitely an unexpected SURPISE for us! My husband and I are so blessed and excited for this journey with State Farm! Thank you! Thank you Tania!!!

Leslie is wonderful, and her staff is great. She is smart, thoughtful and gives great advice…read more Without ever overpromising, she delivers outstanding performance. We highly recommend her!

Zero Customer Service Ethic…read more State Farm made a mess of my policy data. One of my vehicles disappeared from my policy for several weeks, other vehicles were added briefly, and non-related drivers were added. None of this was Mr. Munson's fault. However, throughout the entire ordeal that spanned two months or so, he never reached out to apologize on behalf of State Farm. As the public-facing representative, he should have made an effort to contact me, apologize and try to make the situation better. Despite being cc'd on several emails over the course of the issues and multiple direct emails from me to him, he never replied or responded once. If he had, I might not have canceled my State Farm auto, home & umbrella policies after 40 years of being a customer. Good job, Mr. Munson, you helped cost State Farm ~$3,000/year. The staff was professional, communicative and did their best to make a bad situation better. Not Mr. Munson. He was completely inept at customer relations.

Worked with Jake and had a great experience! Turned around a good quote on short notice. 10 stars!read more

Henry A. Latimer & Son is an independent insurance agency that can shop the coverage you're looking…read morefor with different carriers, such as Erie, Travelers, and Chubb. The agent I worked with, Chris, was very responsive in providing a number of options and customizing the quotes. At the end, with the discounts and multi-line adjustments factored in, the total premium was even better than with "discount" carriers that you see advertised. And by going through an independent agency, you get the benefit of a local agent you can talk to directly.

From the owner: As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs…read more Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.

Sarah, the agent I worked with at the Jeffrey B. Conley Insurance Agency, was perfect! She wasted…read moreno time answering my questions and seems to now insurance inside and out. She was very polite and an excellent communicator. Waste no more time and give them a call.

Working with Nicole and the team was amazing and made the process easy along with saving money!…read moreHappy to be back in the State Farm Family!

Allstate and the office of Shane Smallwood can't be beat, if you need insurance call them you WILL…read moreNOT be disappointed!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Chevy Chase, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I love to help people out and am more than willing to assist customers in any way I can. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.