Always has a stunning dimond collection!!! All the staff are curtious and kind and always make you…read morefeel welcomed and always makes sure your needs are met at a fair price!!! I would recommend this shop to any and everyone!!! 5 stars from me!! God Bless!!!

Incredible staff! The only jewelry store my husband and I will go to. They know the customers and…read moreassist with appropriate purchases. My husband often breaks his watch bands and facing and instead of encouraging me too buy more expensive they recommended more durable watches! Love this place!

Bud has been great for his care of our clock, and he recently restrung & knotted my mom's black…read morepearls my dad brought her back from Okinawa in the 40s.

They've been in business over 35 years. AWESOME at what they do. They can repair any clock from a…read moresmall wristwatch to towerclocks. Highly recommend.

David the owner has been at it for a very long time. I think he trained the other Clock/watch guy…read morein town. At least he worked for David at Regulator. Great guy. Great results. He also does huge projects like School/ Church / and Courthouse clocks. He or his guys climb, wind, and set the Riley County courthouse clock every Monday morning. Much respect and thanks to David and his crew.

February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

Okay, here is an update of an update! The clock still does…read morenot work right! As a matter of fact, the cabinet is the only original part that I have! The works and face plate are not mine. Looks like it was put together with various parts! The clock face has some dents! Sad that this was the only place in this area that works on Grandfather clocks. I inherited it from my sister when she passed away. I feel that I have let her down.

Honest and trustworthy. Him and his wife are amazing individuals and if he cant get the part you…read moreneed, its not available anywhere lol. Plus is honest with you about it. Very fair prices. I Won't go anywhere else for clock repairs.

I had just received a really nice watch and needed it resized to my wrist. I looked up businesses…read morein Edmond and his shop popped up on my screen. I drove out there and was immediately greeted by such a nice guy and I thought I was just going to leave it there and pick up on a later date. He immediately started working on it and wanted to make sure the sizing was perfect before I left. I will definitely use him from now on with anything watch related. It was such a quick errand, and I was on my way to do other things. I can't thank you enough and I would highly recommend this business for anything watch related.

I've been going here for about a yr and this guy seems to know a lot and has very decent prices…read more I'll keep coming back.

I went to Miller's to have an expensive ceramic watch band adjusted. There was one gentleman before…read moreme in which he was questioning the craftsman work of his jewelry. She then came to me and asked how she could help me. I told her I need my watch band adjusted so I could wear it. Immediately snotty she said, "WE DON'T DO THAT HERE!" She then sent me down the street to a real personable jeweler with a better attitude. She either didn't know how to adjust watch bands, or she was profiling me thinking I couldn't afford it and I was willing to pay big money for that perfect fit. I will never recommend anyone to go there if they like to be treated like a beggar. Shame on her for profiling and acting like she was better. I've never been to a jewelry store that did not know how to do or refuse to do the simplest thing such as adjusting a watch band, in which most people have to have.

Great people work here, Adam is a great person and they care about you and what you are looking…read morefor. They will help you out and you will love the jewelry that you pick out.

Absolutely love this store. Gary is an awesome guy and I trust him completely. I've taken some of…read moremy most prized pieces to him and been totally confident that he would always exceed my expectations!

I had always taken my rings here to get repaired and always quality work until the last time i took…read morethem in i was told they were replacing the head but failed to inform me it was going to be a shorter head then what was on there. When i got it back i hated my ring it is a family heirloom and it didn't look like it was supposed too. Too late to change so i went with it. Took my rings up there recently and was quoted a price that i could buy a whole other ring for which was ridiculous took my ring elsewhere and paid a price that was more than half their quote, and also discovered that my ring was basically butchered by carters, so this other jeweler has to work extra hard to repair what was destroyed and get looking like its supposed to. Carters knew it was an heirloom and destroyed it anyway. I will never go to carters again. I never knew how destroyed my ring was until it was pointed out to me.

20 plus yrs ago he did work on an expensive watch yet never actually got it running but he was…read morepleasant enough. I saw a couple of rings I liked and my husband did und up purchasing one. So today I just need a link out of an inexpensive watch and a bsttery. He loudly said I don't do watches. Ok bye but he proceeded to look at watches, commented on them being cheap. Just an all around typical dick of a white man. Never ever made eye contact. I was dressed casual w a ball cap on. I guess he thought I was pretty beneath him. What a jerk. Do not recommend for the ladies.

I had a watch repaired here years back and after they held my watch for nearly a year i finally got…read morethe call they had ' fixed it' they claimed to of replaced a few common parts inside and it just took awhile to receive the parts to get it working again. ( they had sent it out to be repaired) The watch appeared to work when i left and within an hour it was not working again. I went back only to be met with much resistance from the owner and staff over the issue. I was charged 153 dollars for the repair. Some time went by and i met a man who does watch repairs and i had him take a look at it. He said it was his opinion that the watch had never been taken apart nor been worked on and he believes they simply had changed the battery and sent it out the door to me to make a dollar. I also got a second opinion on the watch by a jeweler repair shop and they told me in their opinion it was likely it was never taken apart to be fixed and was not fixable. I believe still to this day i was ripped off by these people. Im reminded of it recently cause of my curiosity to have it repaired again and its now sitting next to me and i wanted to get this off my chest on here. Id give them minus stars if i could.

In 2021 my now husband went in to look for an engagement ring. He knew what I wanted and told the…read morejeweler. The jeweler then proceeded to shame him by saying that he's asking for a "low quality diamond". The jeweler made him feel small and like he was doing something wrong when in reality, he was trying to get the ring that I wanted. Buying an engagement ring is stressful enough but for someone to shame the one you want makes it so much worse. I would not recommend this jeweler to anyone.

I took a brand new Seiko watch in for them to repair a few years ago and they told me they would…read morerepair it. After 4 months I called them and they kept telling me parts were on order. After 1 yr I went to the store and they said they could not find the parts and tried selling me 1 of theirs. Ill never walk through their doors again!! Why didnt they call me? They thought I would forget about it ! Damn Crooks!!