Dr. Melnick was my doctor for many years, and also my son's doctor. In all my years dealing with…read moredoctors, I can honestly say you will never find a more compassionate, understanding physician who truly cares about his patients as individuals. After one of my surgeries, he even came to see me personally, which meant the world to me. What I respected most about him was that he was never afraid to tell me the truth when I needed to hear it. At one point, another pain management doctor had me on extremely high amounts of medication, and I didn't even realize how much it was affecting me because I trusted the treatment plan. Dr. Melnick suggested a short rehab stay to evaluate my actual pain level, and it honestly changed my life. By that Monday, I felt like a new person, and I never went back down that road again. Doctors like him are rare. Since COVID and telehealth changed so much in healthcare, I've realized even more how hard it is to replace a doctor you truly trust. I was late to appointments a few times over the years, and I always worried he may have felt disrespected, but that was never my intention. Great doctors are like great family, hairstylists, or dentists -- once you find one, you never want to lose them. I still miss him and that entire office very much...‍‍

Avoid. CT-Scan. 50 year old technology. Academy of Radiology…read morerecommends not to use it. High incidence of causing cancer. Destroys DNA. Never informed of risk so he wasn't looking out for my best interest. Did not call it CAT scan but instead calcium score. Score came back 0% indicating nothing was wrong. Now I have to worry about the damage done. This was done during annual checkup. Just for a Blood Composition. Nothing warranted this. Spent my entire life living healthy to have it destroyed by this doctor.

I know whats in the news lately and I can assure you that this is not the Dr Hughes I know. I must…read moreadmit I am extremely bias as this man has saved my life more than once. I have had the good fortune of knowning Dr. Hughes for over 20 years and I as well as anyone know what changes can occur when your mind and physical well being is stretched to the absolute limits. I am not surprised for a person who cared so much and to lose his family you mind short circuits. We should not judge until all the facts are in.

They recently moved to a new location under a mile away from old one. I had my annual physical…read morescheduled on April 26 and the office didn't inform me of their move to a new address so I arrived at the wrong address. After realizing the office is not there anymore I called them and they gave me the new address. By the time I arrived the new place I got 7 minutes late. The old lady at the front desk refused to give me the service and didn't let me see the doctor. This was quite disappointing for me as I had waited for this appointment for over 2 months and I had taken half day off from work due to my appointment. My primary physician is Mike Melnick who I have been seeing for many years but I am not going back to this place again and trying to find a different practice. The old white lady at the front desk was very rude and treated me with disrespect. I assume she is racist towards people of color. I am quite disappointed and am going to report this incident to BBB, Federal Trade Commission, Illinois Attorney General's office and other consumer rights protection agencies. I am giving them 1 star because there's no option for 0 star.

The doctors are meh -- they have a network of doctors in this Buffalo Grove location. I have been…read moregoing here for years (none the wiser) and have seen: Dr. Melnick (primary) Dr George ***Tip to you peeps: educate yourself about insurance codes!!! I believe they are up-charging patients by utilizing the 99204 code for 5-minute visits and follow-ups. I just thought this was just how expensive healthcare was, and that was just how it was. After consulting with other doctors about how much I pay for doctor visits and the extent of the visits, they suggested that I ask for itemized statements. Upon receiving the itemized statements, I was informed that I was being charged the 99204 code all these years. That being the case, I will be specific and only refer to the last couple visits. Both visits were no more than 5-minutes. The second visit included a strep test in which the doctor said it would take 5-minutes for the results, in which, through thin-walls, I heard him go see another patient, and then 25-minutes later, he came back and talked to me for another 3-minutes. I called the doctors' office on a Thursday, and upon talking to them, they told me the doctor was not in and that I would receive a call on Monday. Surprisingly, they called me back an hour later and their explanation was that the time reported is accurate. When I asked what time was reported, they only said "they reported time". No further explanation was given even after I asked several times, the person would not go into specifics on how much time was reported. I have used them for many years, so this is not a one-off, or me just being disgruntled by one bad visit. I have grown wiser and actually started looking into the codes they are using. How could they know if the time was reported accurately if the doctor wasn't even in to review this with? I will be also reporting this to the Illinois Department of Financial and Professional Regulation and to my insurance company. It is really sad that our healthcare system is like this. This is not even about the money, but the principle. I am fortunate enough to have the money to pay for these bills, but what about those who cannot? I don't think this is fair either for insurance companies or for any medical network to represent their physicians with crooked, already well-paid doctors. All I'm really saying is be smart, don't think healthcare really has to be expensive, and if you feel a bill is too expensive, ask for an itemized bill! You may be surprised with what you'll find.

First you screw up my appointment booking it for 1500 when I had 1130 in my books for weeks. Then…read moreyou refuse to see to drawing a UNIVERSITY laboratory order. University order trumps local clinic. You losers lost a patient today. Will not be returning. This office has literally endangered me willfully. EXPECT TO HEAR FROM MY ATTORNEY IN THE NEXT WEEK LEGAL COMPLIANCE DEPARTMENT! Me v. Advocate will kick off 2025 And Advocate. Will. Lose. Kiss your $75,000 in easy revenues a year goodbye. I have lots of health conditions and am on HRT and severely hyperestrogenemic. The fact they rejected my visit. Could easily lead to a hospital visit. And if it does. YOU WILL PAY. NOT THE TAXPAYERS. ADVOCATE DESERVES NOTHING!!! The suburban facilities are all horse crap! Every damn last suburban facility. Go to Illinois Masonic or UIC / Northwestern. Skip these fake facilities that don't obey UNIVERSITY ORDER! EFF YOU!

if there is a zero i would give it....Advocate medical is the worst the absolute worst…read moreI love my Doc. & I followed him.when he moved to this god awful medical group but I can't take it anymore the billing is incredibly shotty...my messages never go to my doctor on time , the Awful shotty attitude of the billing Dep. is unhinged I talked to the Melony the head of the billing....horrible horrible, I got a collection for 5 dollars ? ...I had a bill in North western & got it squared with their Billing department. in 2 mins with respect & ease...oh but not Advocate....everything that is wrong with the Medical establishments in the US is truly is represented in Advocate

Dr Flershem is my primary care doctor and I am blessed to have her. Dr Flershem diagnosed and…read moreresolved some serious health problems that were the result of 58 years of abusing myself and not seeing a doctor. If anyone doubts the impact Doctors have on their patients they only need to look at me. Dr Flershem has greatly improved my health in so many ways. I really appreciate her staff including Denise, Esther, Danielle and Alexis plus the phlebotomists in the lab and the physical therapy staff. Having a great primary care doctor is so important to your health and wellbeing. Thank you Dr Flershem and the staff at Riverside Medical.

I have always found Dr Flershem to be passionate about her responsibility to her patients,…read moreregularly staying on top of emerging conditions, and can offer her professional opinion in a straight forward yet understanding manner. I highly recommend!

BE AWARE!!! Would give 0 stars if possible. Worst doctor possible. Gave an unnecessarily long…read morepelvic exam to my daughter in her teens and touched her inappropriately. There should be no touching the inside of a teenage girl during a annual physical exam. BE AWARE all parents and stay in the room when the doctor is examining your child.I did not stay in the room since I was never given the option to do so by the doctor. I will be filing lawsuit against this doctor. I hope my review prevents other parent and their children from going anywhere near this devil.

They recently started charging a membership fee- to go to the doctor? Blew my mind and caused us to…read morepromptly sever ties. Odd turn to take, wouldn't be surprised if they added a tip jar at their check out counter. Strange

This is a very well-run office... The staff is very…read moreefficient and patient. Dr. Flershem is thorough and caring. I have seen her as my primary physian for years and have always been satisfied.

All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.