As a first car owner and back than student I thought that signing up with a big insurance such as…read moreLiberty Mutual would be the safest as well as most affordable choice. Comes to find out after an accident my points of course influenced the annual deductible fee and as well as my monthly payments. A dear friend of mine referred me to Cohen and Miles and I will be forever grateful. Matt my insurance adjuster has not only offered me a better deal but has always been beyond helpful with any small or big request. I would highly recommend their service to anyone looking for a fair deal and someone who truly takes their time to assist you. Good luck and drive safe! Lati

Everytime I talk to Matt, I'm impressed how energetic, bluntly honest, on point, and fast this guy…read moreis. Whatever I ask him to do, the answer is always "I'll do it right now" - and he actually does! Many of the things he recommended me he uses himself or for his family members. Comparing prices with friends, I see that he got me awesome deals and perfect advice how to build and maintain my perfect insurance profile.

Scott helped me with my auto insurance renewal, besides being very prompt and helpful, his…read morequotation was way much cheaper than others with the same coverage. I highly recommend him if you are looking for good customer experience and the best price. Thank you, Scott!

Great staff & service especially when U R stressed out & have to buy, register & insure a used car…read morepronto cuz your old car is a POS & it's 100 degrees out & U hate/can't deal w/the RMV! I have used them.for years for all my insurance & they are always great to deal with :)

I've been dealing with Aronson for decades (in fact, they've been my family's agent for even longer…read morethan that, when they were Simon Kaplan). Thankfully, I don't have to deal with them very often but I had to call this morning after having a minor accident over the weekend. The process couldn't have been easier and Lisa was very helpful. So I figured it was time to give a review and praise this company.

Since they merged with acrisure they are extremely unprofessional and unresponsive. Voicemail…read moremessages aren't up to date. You never speak with the same person twice. I wouldn't recommend them to anyone!

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

You're going to write a Yelp review about your new car insurance?!…read moreYes. I. Am. For you see, I had 12 days to replace my insurance policy. I was growing anxious, but I heard a radio advert for Kaplansky, and decided to call. I am so glad I did! Claudine Rodrigue had a new policy for me, all buttoned up within a few hours! AMAZING! Also, she had found me the lowest rate I have ever had on car insurance. Her attention, customer service, and communication should be industry standard, or at least the bar to which others should aspire!!

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

Just got my license renewed at this location. The younger woman working the front counter was very…read morefriendly and gave me the forms as soon as I walked in. Jesus was also very helpful in answering any questions and taking care of the process smoothly and surely. My appointment was at 12:10 and they had me out of there by 12:35, with time to spare for my lunch break. I highly recommend any document renewal at this location, especially when presented with the RMV as the alternative.

This AAA location is awful. They treat customers like a burden. I don't know where they find the…read morepeople who work here but they are miserable. They do not post the hours for registry services and think you are an idiot if you do not know the hours. Avoid like the plague. You would be better off going to the Registry than having to endure 2 minutes with these horrible people. Two stars just so you don't skip this review.

Excellent service, high-quality customer service. I want to highlight Karina Balakhonova,…read moreCommercial Lines Manager. She's a pleasure to work with, always ready to help, always available, a true professional. Thank you for your work.

I have been with the Kovalev Insurance since they opened, so 26 years or so. It was Nina and her…read morehusband, and then their son Michael. I could not be happier. The team gets me the best rates for my car and home. They respond to my inquiries the same day, and i feel like i am part of their wonderful family. You all rock. Keep up great work!!!

I have been using Goldman, Ernest and Liner since I was in college. I have followed them from their…read moreCoolidge Corner office, to Newton, and now to Needham. My contact there, Lisa, is the BEST. She always gets me the best deals, and keeps me updated on insurance matters. I highly recommend their services!

Tim Tramonte is hands down the single best agent I have ever dealt with. Talk about a company and…read moreagent that gets n A+ in every category! Could not be more pleased. Tim Brown President Stonybrook Water

I have had my auto and homeowners insurance with Northstar for over 20 years and have never worked…read morewith a company that puts it clients first all the time. They search out the best coverage for the best price for you. They explain in as much detail you want the coverage they have researched is the best for you. There policy is to always return you call asap but no matter what within one day. Now that my 2 girls are adults they too are becoming long time clients. One had a minor car accident and could not believe the service Northstar gave her and piece of mind in resolving this claim. This is true of every Northstar agent I have dealt with over the 20 years they have been my insurance company.

I had dealings with Mark Boynton. He was extremely difficult to work with. Didn't listen to my…read morerequests, very dismissive and failed to provide needed services that he promised . As soon as I was able, I changed companies.

Account managers don't want to give help that the customer needs. The higher ups just want to sell…read moreannuities so they can pad their pockets with commission checks