Both Kenneth & Matt were understanding, knowledgeable, and got the Handler Fan replaced same day. I…read moreappreciate their efforts, I have cool air again! I would recommend this company for your a/c service..

For my new home, Epic quoted a Trane mini split but installed a Gree (Chinese equipment). 13…read moremonths after I moved in, there was a problem with the central HVAC which turned out to be a problem with the wiring they installed. They said their labor warranty ran out after 12 months. After paying them hundreds of dollars, it still was not fixed. They stopped returning my calls and I got another company to resolve the issue. I will not use Epic again.

Stay away. Great first impression, nice guy... but then had other clients show up on my property…read moreand starts arguing with them. Then, more importantly, doesn't guarantee his work or offer to come out and take a second look. Rude on the phone when told repair did not hold more then 1 day.

This plumber is excellent. They had to cut out a section of the driveway to access a leak from a…read moreplumbing line. They repaired the concrete after the line was fixed and it matches up well. Best of all the price was extremely reasonable. They were very prompt and returned calls quickly. This work was done in Gainesville they service a large area.

Called them two weeks ago got a hold of Leah to come out and replace everything from toilet to…read moreseptic tank because of a clog came out five days later. Didn't even show up to the correct Address to begin with was then told that we have to dig up the pipe running from the toilet to the septic tank And he'll be back in two days. Two days later comes and replaces everything except septic tank This was on a Friday. Clog reappeared after 20 flushes or between 12 and 24 hours. Call back Monday because they are not open on Saturday and Sunday was told it would be Friday before they come out again. Friday came out snaked all the way to the septic. And again worked for about 20 flushes or between 12 and 24 hours. They are supposed to build me for that one. The first time they came out, the bill was $320. This time the bill is $150. I cannot keep calling them every other day to come and fix a clog that was supposed to be fixed the first time call them today Monday again got a hold of Leah telling her the problem. She had a nasty attitude telling me that when he left it was clear that that's just how their scheduling works when I ask for someone to come out today and she said they cannot. Then told her I'm not paying them to temporarily fix the clog but to completely fix the clog and told her that this is the third time me calling and everything has been replaced she wants to tell me I haven't paid when I'm supposed to be billed even said that she just got the invoice to bill me. She then wants to say that it was fixed when her technician left, but it was only temporarily fixed because the clog is still there she then goes onto tell me that. they can have someone out here tomorrow to fix the issue again for the third time but it's not a guaranteed fix because other things might be in play as roots in the septic tank or the Customer putting things down the toilet. I then tell her. The only thing that we've been putting down the toilet is waste material from the body and toilet paper that is meant to go in the toilet She then repeats herself saying she can have someone out here tomorrow if I want to be put on the schedule to fix it, but I will have to pay again. I tell her I cannot be paying for them to come out every 2 to 3 days and be calling every Other day for it to be a temporary fixed, she ignores me Puts me on hold then again doubles down on rescheduling, but I will have to pay. This is ridiculous for me to continuously pay for them to fix a clog. And get blamed that it's my fault for a clog that was supposed to be fixed and for her to have an attitude and nastiness in a professional work environment that she is in is unacceptable. They do not fix the issue that they were given to fix they temporarily do it and think that's good enough. Would not recommend this business to anyone for anything.

I called, got an appt for an estimate, they charge $49.99 to come out to give u estimate, lady in…read moreoffice said it would probably be on Friday to start the work after the Wed estimate day, didnt hear anything back after they came for estimate, so I called and the guy said he'd get back to me, he never got back to me. So they r undependable plumbing to me, not to mention, the workers are unlicensed, only the owner is licensed, so your expecting a licensed plumber and paying licensed plumbing prices and getting workers that are unlicensed. I want my money back from paying for the service charge to come out to give me an estimate that I NEVER received & had to call another plumber, total rip off!

I hired them to complete a new install on a new barn/shed, as the place has never had any power…read morethere. They knew what they were doing and helped me get the correct equipment and installed everything to my liking. I highly recommend them and will use them when I am hopefully able to build a new home, also.

Their work is good, I think. Their customer service is abysmal. They got me to sign a service…read moreagreement several months ago and I been trying since mid-August to schedule service. Every time except one I went to voice mail. I left a message each time, but received no call back. The one time I got a human was near the end of the day. He said he had to leave but would call me back the next morning. That was 2 weeks ago. No call. My service contract (which I cancelled this morning) was on a generator for my house. I live in Florida and it's now peak hurricane season. You would expect them to be particularly responsive now.

I am so happy to leave this review for quality plumbing of Gainesville. We had a situation where…read morethe waterline bringing the water into my new home was broken. Therefore, water had to be shut off Quality rose to the occasion and got a plumber out here within hours, and it is now fixed, Michael was awesome and the charge was very reasonable. Thank you Quality ! since I'm brand new to the area, you are now my new plumbing co! This service was orchestrated by Ms. Terri of Quality! Without her concern for my situation, none of this would've happened so yay for Miss Terri!

My parents have been using Quality Plumbing for years and they have always been helpful and fast…read moreresponding. On Tuesday, our water was not heating up and who likes to take cold showers? Not I! Of course were desperate to get Quality Plumbing out ASAP. My mom called them up and they came out yesterday before the scheduled time which surprised me. They informed us that our water temperature was being affected due to the thermostat being blown out. Our service provider worked on and it and resolved the matter within hours. Within minutes after he left, warm and scorching hot water was running, and things were back to normal. I am truly grateful for Quality Plumbing assisting us twice within the last few weeks as we were having some toilet/septic issues as well that they assisted with.

Excellent, friendly service! Four pipes burst on the well and All Pumps replaced them quickly and…read moreefficiently. They also did courtesy maintenance and replaced a leaky spigot. Based on other well repairs in the past from different companies, we were expecting the bill to be a lot more, but APWR was very reasonable. Really great and highly recommended.

Russell and his company, All Pumps and Well Repairs did a great job on well service at my property…read moreon the Suwannee River. I thought I might need a new well drilled as the old one was very old. Russell checked it out and was able to clean/sanitize it and also did some repairs on it. He added a new pump and now it works great! Very honest, timely, professional, and reasonable!! Saved me thousands fixing the old well system rather than drilling a new well. Thanks!! I would definitely recommend them to anyone needing well/pump service.

From the initial phone call, to Jorge's on-site assessment, to installation by Matt and Dennis, I…read morehad a great experience with this company. Excellent communication, fair, honest, knowledgeable, experienced, expert. My installers were punctual, courteous, efficient, and clearly take pride in their craftsmanship. Highly recommend this company.

Best has done work for us at two locations. Their work is top notch and their prices were very…read morecompetitive. I appreciate the annual reminders on RO filters. Highly recommended.

Everyone in North Central Florida who has any type of plumbing needs, this is the ONLY business to…read morecall. Trenton is so mature for such a young man, and his business reflects it! From the very first call, to the completion of the job, Trenton will be 100% in communication, timeliness, fair price, and honesty in everything he does. There is nothing I could say bad about Dark River Plumbing, such a great experience dealing with an honest company finally!

Had Trenton of Dark River Plumbing out today to replace one toilet and repair another. He was…read moreprompt, fair and professional. Every thing was done in a workman like manner. I have found my plumber in the Gainsville Fl areaL