TLDR: Joe Babcock & Diane Doyle will overcharge you unless you force them not to…read more I'm a seasoned sales executive by trade, and this was so disgusting after shopping around, I actually carved out time to do this. I increased my auto coverage in early 2025 for a job that required higher driving premiums. When that job changed, I no longer needed the extra coverage. Joe Babcock told me my rate could not legally be lowered. That was false. After escalating, Diane Doyle gave me a lower rate proving it could have been reduced all along. Then she turned around and defended Joe as a "good salesman." He seriously needs coaching or a good smack if this was intentional. I was paying $215+/month for a 2011 Lexus ES350 simply because no one volunteered to lower it. If you're a C&S customer, review your rate. Demand a re-quote. Make them justify every dollar. And to C&S leadership: if you need help training your amateur sales reps on honesty and pricing transparency, I'm available. Check your rate, because they won't.

I haven't had the best experiences with most insurance agencies but this one has changed…read moreeverything. From day one my agent Charlotte Capone has taken care of everything i have needed with my multiple policies. She is always prompt and professional and has always worked hard to get me the most coverage for the best value! If you are looking for any type of policy ask for Charlotte!

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

I have also been with Lydon & Murphy for years (8 to be exact). They are always very helpful,…read morecourteous and quick to reply to any questions I've had. I don't think I will ever switch to any other car insurance company!

I have been with Lydon and Murphy for 20+ years and have had excellent service at all times…read more Whether it's an accident or purchasing a new car they always make the process easy and painless. They always work to give me the best pricing but make sure I have the coverage I need. I have recommended them to all my friends and family and I encourage you to as well.

The Hills Insurance Agency, Inc. we highly recommend it . thanks to the best customer service in…read morethe industry, good people to work with it . The Hills Insurance Agency, Inc. always has my company best interest in mind when quoting my insurance, it's like having family in the insurance business. Thank you Robyn McCarthy for all the help

I am 58 and have used a couple of different insurance agents in my time. Dean and his entourage…read morereally make (let's face it)the tedious tasks of insurance a lot easier. The entire office is knowledgeable and efficient. On top of that they're all great people. If I could give 10 stars I would!

I found Berry Insurance through my fellow Yelp'ers and had to write my own review after my great…read moreexperience with not one, but TWO different brokers there. I initially worked with Chris Pintarich on securing D & O, liability, and umbrella non-profit insurance and he made a complicated experience very simple. I asked a kajillion questions about the forms, had unusual scenarios for our nonprofit's specifics and he was very patient throughout. He also made me a personalized video that walked me through the policy that I could watch on my own time. SUPER responsive. Was such a great experience I got home and auto insurance through them too...through John Galvin. I had issues getting my HOA insurance information from the other side's broker...the details needed to secure my own insurance. John checked in with me three times before it finally arrived but was never pushy-that's quality customer service. When I finally got the insurance, it was 2 business days before closing. John took care of ALL my insurance needs within hours and I was bound (and thus able to close on time, miraculously). Extraordinary customer service. Comprehensive emails explaining everything. Amazingly responsive. And the new auto policy is an upgrade in coverage over what I had previously AND saves me money. Neither guy tried to upsell me on coverage I didn't need. In fact, both told me about parts they thought I didn't need a particular coverage in my case, being covered in other ways. That's trust. Very very happy!

I am very pleased that I found Berry Insurance and the agent John Galvin. The company I used…read morepreviously had terrible customer service. John has been extremely responsive to us. He is helpful and clear in his communications. I highly recommend them!

Paula and her agents have offered me the most attentive, professional, and believe it or not -…read moreCARING service over the past 40 years. If you are like me, dreading dealing with the mega companies and their online bots and farmed out customer service agents whom you will never reach again, this gem of a business is a godsend.

Pella is the best insurance agency I have ever had. The staff are friendly and do all they can to…read moreaddress your needs. I use them for both home and auto-- they provide excellent service without delay. I have yet to have any negative experience with them. I highly recommend Pella Insurance.

Run to this place ASAP! I saved $800/year on my auto insurance by switching to a policy that Liz…read morerecommended. Seriously WINNING. The staff is super nice, cozy environment and overall great experience. THANKS AGAIN LIZ--my bank account has never been happier Also, Say HI to Jane while you're there. She's also a gem.

Delaney is the best. There are a lot of nice people who work for this agency. I've been going there…read more30 years

Had a wonderful experience putting my truck on the road and adding it to my policy with Destyni!!…read moreShe got everything taken care of seamlessly and I can't thank her enough. I highly recommend A Afordable for all your insurance needs!

Went here to get insurance and the woman was extremely helpful. She got alll my paperwork done and…read moresent me to RMV. Nice

EZchoice Insurance is by far the BEST Customer service-oriented Insurance company there is! My…read moreagent, Christina Trotto, goes above and beyond to be sure we get the best possible coverage and service. Christina even reminds me when I have tasks to complete to remain DMV compliant, etc I have used all the self-serve internet-based insurance, and I have gone back to having an actual human to speak to and help me navigate what we need. I HIGHLY recommend EZchoice, and I even more HIGHLY recommend Christina Trotto to be your agent! You will not be disappointed! I promise!

From the owner: EZChoice is an independent insurance shopping service with access to over 30 carriers. We will find…read moreyou the lowest price while never sacrificing your coverages. We offer a insurance for all personal and commercial needs. Any Auto, Home, Landlord, Tenant and much more. Amongst our 30+ carriers are Progressive, Liberty Mutual, Safeco, Travelers, Plymouth Rock, Mapfre and many more. And the best part is you will never have to call a big call center again as all your service is provided directly from our agency in Hopkinton, Ma.

Craig from Certuse was assigned to our case, through the process of the house repairs, due to heat…read moresystem problem, Craig communicated with us constantly to make sure we're aware of what's the status what's the plan and to make sure our needs are met. Especially when you need to leave your house to allow the repairs, you need someone that will make sure that you going to get the proper support and recovery to your structure and content. Highly recommended, very much professional, and supportive

Do not let anyone from this company in your home in the event of a loss. They work for the…read moreinsurance company and are paid by the insurance company. Do not trust them ! If allowed - zero 0 stars