I'm thankful for the help and support I got from Katie. She was knowledgable and prompt to reply…read more She streamlined the process, made it easy and got me a great rate!

I have worked with JED for the last year and I have received exceptional service, quick response…read moreto all my business needs.

After a terrible experience with Liberty Mutual, it was time for me to locate a new insurance agent…read morefor both my home and auto. A friend recommended Lovely Agency and I stopped one morning with my insurance coverage printouts from Liberty. The people here were, so friendly. The looked up what they would have charged to insure my old vehicle before it was totaled by the other driver. It turns out they would have insured me with better coverage for about $200 less. My brand new car with better coverage cost about $100 more than my 2005 was costing with Liberty Mutual. This is pretty impressive considering I was also supposedly getting a corporate discount through my company on my Liberty plan. My home owners with better coverage came out to about $200 less as well, but they suggested that it be moved when my policy was up for renewal. The agent pro-actively emailed me about a month before and asked for some information she needed to make the switch over for me. She also called to confirm everything was switched over. In addition, I received a hand written thank you card for my business just a few weeks later. This experience is starkly different than the service I received from Liberty Mutual. I needed to call multiple times to get a response to any of my requests. In some case they never returned my calls at all. Lovely Agency is all about service and they have very competitive rates. I can't recommend these folks enough.

I have been doing business with the Lovely agency for years. It is a wonderful feeling to have an…read moreagency that treats the customer like a family member. The agency has always responded quickly to phone calls, emails and questions regarding correspondence that I might have received. I am always Guarenteed a warm welcome and conversation when I have gone to the office directly. If you are looking for knowledgeable, considerate, honest and a hard working team that really puts the needs of you first then stop by 6 Railroad and see for yourself. Erica and Lori will be more than happy to service all your Insurance needs. I have my auto,home and business all at the Lovely's.

TLDR: Joe Babcock & Diane Doyle will overcharge you unless you force them not to…read more I'm a seasoned sales executive by trade, and this was so disgusting after shopping around, I actually carved out time to do this. I increased my auto coverage in early 2025 for a job that required higher driving premiums. When that job changed, I no longer needed the extra coverage. Joe Babcock told me my rate could not legally be lowered. That was false. After escalating, Diane Doyle gave me a lower rate proving it could have been reduced all along. Then she turned around and defended Joe as a "good salesman." He seriously needs coaching or a good smack if this was intentional. I was paying $215+/month for a 2011 Lexus ES350 simply because no one volunteered to lower it. If you're a C&S customer, review your rate. Demand a re-quote. Make them justify every dollar. And to C&S leadership: if you need help training your amateur sales reps on honesty and pricing transparency, I'm available. Check your rate, because they won't.

I haven't had the best experiences with most insurance agencies but this one has changed…read moreeverything. From day one my agent Charlotte Capone has taken care of everything i have needed with my multiple policies. She is always prompt and professional and has always worked hard to get me the most coverage for the best value! If you are looking for any type of policy ask for Charlotte!

Great Rates and very responsive and supportive if you need to put a claim in. The staff is great…read moreand very friendly

I like that we can always quickly get through to people who know what they're talking about. They…read moreexplain things well, tell you what they can and can't do, make it clear why they're recommending XYZ. We've never had a problem, and really appreciate the value added stuff they do in dealing with each insurance company. Good people.

Everett Henderson is a pro he made something complicated very easy and it's because he listens, the…read moreselections I made with him are working very well for me.If you need an expert I don't think you could do better

I was looking for insurance as an alternative to COBRA coverage from my previous employer. Everett…read morewas very responsive and provided me with a lot of options and plans. It is saving me a considerable amount of money over COBRA coverage.