I have been going here since my PCP transferred from another location. The staff is always friendly…read moreand welcoming. Today u witnessed one of the nurses showing an enormous amount of empathy towards an elderly patient that literally made my eyes tear up. My doctor actually listens to me and pays attention to concerns I have about preventative health care.

I have been visiting this practice for years. There have been many changes, including an entirely…read morenew building and many new faces at the front desk. I really like Dr. Debra Boyer. She is thorough, compassionate, and knowledgeable. She is always professional and I never wait long to see her. I've. Also recommended many friends and family to Dr. Shonda Johnson who is outstanding as well. 5 STARS! Wonderful complement of medical staff, assessable parking, on-site lab facility, and reasonable wait time.

Dr. Sarah Younger has been my primary care physician for 15 years. She is outstanding. She is…read morecaring, emphatic and very knowledgeable. My only complaint is that she is only available on Tuesdays and Thursdays.

Dr. Younger is a good as it gets...I've been going to her for about 12 years. I recently went in…read morewith neck and arm pain. She got me lined up with a specialist, and ordered an MRI. Needless to say, I had a c-spine repair and it is liberating to not be in pain any longer. I credit her attention to detail, a fierce, but measured determination to address my concerns, answer my questions and I trust her to keep her thumb on my health. She always advocates other remedies, and does not carry around a prescription pad. I am so grateful...

I had a physical appointment on 9 Feb with Claire Hunt. She asked how I was doing and I told her I…read morehad a respiratory issue occurring BUT that is not why I am here. I am here for a physical. I was still charged a $35 copay and I stated they are wrong because I stated I was only there for a physical. After speaking with the office manager all she could say was that Claire Hunt had said she treated me for a respiratory issue. What a bunch of crap. This practice used to be good when Dr Joynes was still practicing. I will be switching to Riverside docs. What a fecal matter show Hampton Family Practice has become

Dropping patients that don't participate in the concierge service for addition costs not covered by…read moreinsurance.

I have had the good fortune to have had many years of receiving excellent care from Dr.Todd…read moreWeisman and various staff at Old Hampton Family Practice on Eaton Street. I find that the doctor and staff truly care about my concerns and solving my problems. I am hoping for many more years of the same.

The quality of care is not bad but the redhead with the glasses at the front desk has so much…read moreattitude and hostility. Her answer to all my question and most others' were "I have no idea" and not "I'm sorry I'm not sure. I'll find out for you or I can give you a number to call" like a helpful receptionist is supposed to be. She also cannot hear anything you are telling her. Just try to get checked in by the other lady.

The staff is very friendly & helpful. However, good luck getting a prescription refill written for…read moreyou. It's a nightmare every single month. It always take three or four days at a minimum.

This morning, I tried to make an appointment for my niece at this office and was told they are not…read moreaccepting new patients. When I pointed out that I found them in the Anthem directory listed as an office accepting new patients, I was told Anthem must not be updating its directory. I was then told to contact the office on 25th Street in Newport News because they not only are taking new patients, but they also accept my niece's Medicaid insurance. When I asked why that office is the only one in the Riverside System that accepts Medicaid, the receptionist, who seemed to hold biased views (based on the tone in her voice), simply replied, "I don't know." She knew, and I decided to leave it at that. My personal doctor left the Riverside System last year, and now I understand why. I will be booking an appointment for my niece with him after submitting this review. Shame on you, Riverside. If your office in the Black neighborhood can accept Medicaid, then all of your offices should.

Medical practice is run by father, daughter and son. A combination of experience and new medicine…read more This could quite possibly be the best Old fashioned family medicine practice but you would never know because the front desk office staff is pretty rude. They take forever to respond and don't relay messages in a timely fashion to the doctors or PA.

To be honest and accurate. When Im given paperwork to fill out each and every time you see a Dr. On…read morethat form your asked how your feeling, symptoms, ect. When that form is never reviewed now taken into consideration and the Dr. does nothing about the question they are asking you. I feel as though my time is being wasted. Especially when you ask me to come early to complete these useless forms. Secondly when you explicitly tell you Dr of problems and they don't do enough to remedy the issue. It gives you a feeling as if you don't matter. Dr. Little please work on your people skills. Communication is a very important skill. Belittling folks is a really shallow move.

Five years after my father passed away, Tidewater apparently determined he had been overcharged for…read moresomething (or was compelled by some legal action) and mailed him a $119.33 check, which came to me -- being his only son and heir. Since a Power of Atty expires after death, mine had expired. I called them back, explained and asked if the name on the check could be changed to my name. The reply was a curt "We've already written the check. We're done."

My wife sees her neurologist. He is great. Wonderful. The best. But.. because the front desk staff…read moreis so completely incompotent and rude, you will HATE every experience you have here. They have cancelled appointment and not informed us at least a half dozen times now. The most recent time, my wife actually checked in and waited in the waiting room for an hour before they told her. WTF!? And it would be one thing if it was just honest mistakes and they at least faked feeling bad about it. But they are the bitchiest, most rude reception staff I have ever seen. They act like you are inconveniencing them anytime you talk to them, and HOW DARE YOU expect them to be able to make appointments and inform you of them need to change. Seriously, they are THE WORST. This place gets 1 star. Dr. Signh is the best, 5 stars for him. But the front desk staff aren't qualified to be Walmart greeters.

I have been with this practice for awhile. I've found Dr Mawusi and his staff most attentive in all…read moremy Podiatric needs. Dr Mawusi is and have been thorough on every appointment encounter I've had with him. If you need excellent feet and ankle care stop in and see them. You will not regret it.

Dr. Myers was great! Went in for an ingrown toenail, and was out within 1.5 hours. The procedure…read morewas quick but thorough, and Dr. Myers was very nice but also competent - making sure to explain everything and answer all my questions.