This review is for Mainehealth / Southern Maine Healthcare…read more I was seeing a sleep doctor and he decided my sleep issues was do to a past traumatic episode. So he recreated the situation and redid all the things that happened to me. SOOOOOOO now I'm now is counseling which I was told they no longer recreate the episode because it makes the person worse it recreates the whole traumatic episode again So here I am please be very careful seeing sleep doctor in biddeford. I don't wish this on anybody

I don't feel safe here. First they gave me a med that I had a severe allergic reaction to and asked…read moreme to keep taking it, took two weeks to heal from that. Some. Nurses are good, some I wouldn't leave a goldfish to care for. I've been here for three weeks. I've gotten every lab known to man done. They put an IV in only for blood draw because the phlebotomists were missing every time and I was getting stuck 8 times a day. Then they refused to use that IV saying it's against policy. My numbers have not improved, meds have not changed, I'm still sick. Seems like there's a massive lack of communication and I worry about dying here.

Helpful, welcoming administrative staff - efficient, trustworthy medical care. Conveniently located…read morethroughout greater Portland; I feel secure; having my healthcare needs within one organization. There are many - Highly sought after providers in the organization - with a vast array of knowledge. My family has been going to Intermed for several decades. I'll never leave.

My sister was a dermatologist at intermed they cut her pay like all doctors . Non doctors did it…read morethey lost the only specialist in the area

All of the staff are great. Everyone does a good job. However much like our country the leadership…read moreis a problem. ALWAYS itemize, read and understand EVERYTHING on your bill from Mercy. If you see a charge with no description do not pay it until they tell you what it is for. Mercy is constantly getting in trouble for double and false billing. My recent bill had $16k for ( ) blank. They also tried to charge me for the work my surgeon did, who already charged me for his service.

My personal experience in the ER, for something that wasn't actually a super emergency, was just…read moreOK. I got in very quickly but was put in a small, closet like room for what seemed like forever. I didn't feel like I was taken very seriously. However, my dad has frequented the ER, and had extended stays, multiple times. Mercy is his hospital of choice. For 1, it's not Maine Med, it's not nearly as busy, the hospital is new, clean and the rooms contain one patient and are super big and cushy. I know my dad ate the baked haddock almost every night and said the food was better than everywhere else he's been and unfortunately he's been to many. The level of care appears to be very good and nurses are attentive to patient needs. My one complaint is how far you have to walk from the entrance to patient rooms, but that's true of any hospital.

This location is fantastic! From the front desk team, to the nurses, physician and PT. I couldn't…read morebe happier with their customer service and efficiency. I am incredibly thankful to have found them and look forward to working together on a treatment plan!

I come here for my yearly USCG physical. The doctor does many of these physicals for merchant…read moremariners and knows how to fill out the many uscg forms already.

I have been here a few times, It is off the main drag of a…read moreroad so it is easy to find. Luckily it is also set far enough away from the light so it's easy enough to get onto the street you need. They have a large mostly open parking lot. You go in the front door and immediately see the receptionist's booths there is plenty of them there to check people in. The ones I talked to were very friendly and engaging. The waiting areas are broken up so each office has an area for you to wait at. The nurses and doctors are very kind and listened to what I had to say and made a point to ask and answer any questions I had. I do recommend this place if it is one of the places your looking at

This place is great. I had been suffering all last week with a cold. I was up and feeling miserable…read moreat 6AM Sunday, so I made an appointment with the local AFC Urgent Care for 8:30. I got there at 8:20 and they saw me immediately. I was tested, treated and sent home with a diagnosis in about 30-45 minutes. They even sent an electronic prescription to the local CVS for me, as it turns out I had bronchitis. Everyone at AFC Urgent Care was friendly, polite and professional.

Staff: friendly, helpful, attentive, professional, caring…read more Many of the local healthcare providers associated with a major hospital should study your playbook. They could learn a lot, both professionally, courtesy, and respectfully from the way you treat clients WELL DONE. KEEP UP THE GREAT WORK!!!

On Wednesday I took my wife for a consult due to her anemia being way out of wack. Our NP assigned…read moreto us was Jamie. He did an awesome job explaining everything. Jamie has a great bedside manner making everything easy to understand. It's now two days later& Kris is getting her first infusion of Iron. The two attendants caring for Kris are both amazing. Alexis & Erin also have a great bedside manner equal to Jamie's. New England cancer specialist new campus at 11 Rock Row is a magnificent building. Everyone from the moment we walked in to register our visit have been amazing. If I could give 10**********'s I would.

Their billing is fraudulent. They charged the extra fee for an extended appointment (beyond 30…read moreminutes) but the appointment was 20 minutes, for which I have proof. Disgusting.

We had to take Kris to emergency department. Amazing today was the slowest I have ever seen. Most…read moretimes you have to wait hours on end. Not today Kris was escorted in and out the door after testing within 3 hours. A miracle I say.

Had surgery on 6/23/25. I had the best care from admissions to nursing staff. I cannot thank them…read moreall enough! It certainly makes postoperative recovery that much easier!!! Thank you all!

Have had a rotten immune system most of my life, lots of meds, seems like i was always sick. Was…read moreable to talk to Dr Tristian Rowe and he suggested a few natural things to try and help boost my immune system. Happy to say I'm definitely feeling better!! Thank yu Dr. Rowe!!

Covid took a pretty hefty toll on me, I was able to make an appointment and get seen really…read morequickly. I was having all sorts of post covid symptoms and found that other doctors I had seen either told me it's too new and tried to refer me out but specialists cost so much. Dr. Rowe saw me and and took the time to listen and now is working with me on treatment. Awesome experience! Not your traditional medical doctors

The care was brief, but good. Once I checked in at the window (my driver and I) waited for close to…read morean hour, then the nurse called me in to go over my record then I was sent back to the waiting room where we waited for at least another half hour to an hour. When I was FINALLY called in the actual emergency area, I was directed to a gurney in the passageway in front of a nurses' station where I had to wait some more time, about 20 minutes or so before seeing a very nice doctor, very briefly. He unwrapped my hand & commenting that the person who cleaned and treated my hand did a very good job bandaging up the wounds.

I'm just not sure of this place. I know that it's faster than the ER, but not by much…read more The time it takes isn't what bothers me though. When you check in, it is usually with a really cheerful person. Then you are called back by a moderately friendly nurse? CNA? Not sure which and they bring you back. The last time I was there I watched the nurse play on Facebook for 2 hours while we waited... for check out papers. That's it, check out papers. Also, the female doctor there- always makes a snarky comment to me. Once she said that she could not believe that I drove my daughter there and didn't get an ambulance to the ER (my child is 15 and fell during practice- she had a mild concussion) I told her that I didn't know, the coach said to go there. Other times the comments have been more along the lines of- this is something her primary doctor could attend to. I am not an idiot, but sometimes my doctor can't squeeze us in. This last time- my daughter fell at practice and her doctor told me to go there (I called her first). When we arrived it was a male doctor that ordered X-rays and then the shift changed. Here she is again- this time she says, "you must want your child to have cancer in her 40's. You really don't need to get an X-ray of everything." I again am not a doctor, I didn't order the X-rays. Needless to say, I'm not going back. I'll drive to the one in Yarmouth or take my chances in the ER.