Ian and I decided to do a last minute holiday and Ian had been searching the net on the Thomas Cook…read morewebsite and he suggested Lanzarote again, which I happily agree with. We wanted to see if it would be cheaper or not to book online or through the travel agent. We'd already booked through the agent two years previously and were absolutely delighted with our holiday hence us going back. Ian had noted all costs to compare with what the agent would calculate. It pretty much matched and they gave us a small discount as we choose to come in. Bonus! The holiday did unfortunately cost us a bit more than we hoped and this mostly due to flying from Manchester as there was no flights from Glasgow, which we already knew from checking the website. The staff are always friendly with great banter. There's just something about booking a holiday with someone who knows what they're doing. Yes it maybe works out cheaper sometimes doing it yourself online but when you're forking out a bit of money I like to make sure I'm doing it right. You also get a small discount on exchanging your money too. It feels you can get it all sorted all under one roof and feel it's all in hand so you can concentrate on the big pack. It was again a fantastic holiday and would use Thomas Cook again.

I popped in here today on my way home from a lunch date with the boyfriend. We're planning a bit…read moreof a getaway for his birthday and I wanted to get some ideas of costs and such for the time we want to be away. Not having ever used this sort of service before, I wasn't sure what to expect, but I was kinda hoping to get a little bit more help than I actually did. When I walked in, there was a massive queue for travel money and a handful of service associates either helping people, answering phone calls, or waiting for people to come in with questions, like moi. I was flagged down and asked to come over to discuss travel plans with her. Having already researched a ton of stuff at home with the boyfriend, I thought Thomas Cook had some special portal where they got all their special travel deals from. My boyfriend and his mates went away earlier this year and were able to get some crackin' deals from Thomas Cook. I wouldn't have such luck. The service associate proceeded to open up google and basically do the same search for flights that I did. After realising she wasn't going to be able to get me a good deal because apparently there are no direct flights where I want to go, she proceeded in trying to get me to change my destination all together and then suggested a coach trip which would be two times the length of the current trip we want to take. Even though I specifically told her I was just shopping around for deals and would be taking any information gathered home to chat it over with the boyfriend, she was really interested in me booking something right then and there. Nah. Anyway, I told her thanks anyway, but none of the info she gave me was anything more than what I was finding in the comfort of my own home on my own PC. She was polite enough and said to go home, speak to the boyfriend and come back and see her when we decided what to do. OK, sure.

I can't remember the last time I actually used a high street travel agent, there seems so few of…read morethem these days as most folk book online. However, we had need of a more customised holiday trip than just a standard return flight as we want to got to New Zealand and then spend a few days in Sydney on the way back; so as we were passing and purely on a whim, we went in here to see what they could offer. As it turns out, they specialise in Oz & NZ flights and Craig, the assistant manager, was super helpful and advised us on several different options. We went home with a brochure and made a list of things we wanted to include, then (having made an appointment) we went back in to meet Craig again. After immediately saving us nearly £1000 by going with a different airline (via Gatwick, my least favourite airport, but hey ho), Craig immediately got on the phone whilst we went and did a bit of shopping. Twenty minutes later, he had put together the whole itinerary, including hotels, car hire, ferries, flights - the lot! It's probably the most expensive holiday we've ever booked, and I don't know how much more or less it would have cost had we tried to sort everything out ourselves; but I really don't care! The time it saved, and the ease at which Craig put this complete package together made it entirely worthwhile, as all we need to do now (apart from paying the balance of course!) is turn up at the airport, secure in the knowledge that every detail of the trip is taken care of.

Don't let the shabby exterior put you off. This is a lovely, cosy shop which is well-established…read moreand has been here for years. Indeed, it seemingly has great contacts around the world. The only reason, I say seemingly is because; despite having superb advice and spending hours pouring over their deals and then regurgitating them to a selection of family and friends, I have never actually booked a holiday here. Shameful, I know but money rules the world, not love unfortunately. Otherwise, I'd have been globe trotting with the help of these lovely people for some time. Therefore, if you have the finances then please go and see what Flight Centre can offer you. It's cheap, cheerful and a great place to be. The only better holiday place is being actually on holiday.

I was in here with my husband yesterday inquiring about holidays for a special occasion next year…read more I hadn't expected the magazines and brochures for summer 2013 to be there already but they were, all displayed on racks on the right as you go inside. There's such a huge amount of choice to suit most people, from youngsters wanting lots of noisy nightlife, and couples with young children, to older people who want some peace and quiet (like us!!) There is apparently, a type of Thomas Cook holiday which comes under the name of 'Style', which caters for those who want something quieter but a bit special. Jacqueline who attended to us was extremely nice, with all the facts and figures at her fingertips (as you would expect). We are now armed with all the relevant magazines to read through so that we can make a choice at our convenience!

I have booked several holidays with thomas cook and always had an amazing holiday thanks to your…read morelovely staff member loraine devan. Loraine has always given excellent advice on picking our holiday destination and always goes above and beyond to make sure we have the best holiday possible always pleasant and nothing ever seems a bother a credit to your store !

Been using this company for years. the staff always manage to get you good deals for any type of…read moreholiday. Went to Majorca recently and got a good deal in a 4 star hotel full board for me and my family. The staff always remember where I've been on holiday or weekend breaks and always ask how it was. This travel agents have acheived high awards in the tracel industry.

This is a really nice travel agents in the centre of town with very friendly staff. It is clean and…read moremodern inside and they always have a wide selection of brochures available. If you have any queries about a destination if the member of staff does not know then they will go and find out for you. I have alos left them my details in past of what I have been looking for and they have phoned me back the next day with holidays that they have on offer. I prefer this as saves me hanging around in the shop for a couple of hours. Foreign Exchange is also available and rates are usually not too bad a price.

After trying to book a trip to LA through a "travel price comparison" website, but with far too…read moremany options (I just want the cheapest flight that didn't take 3 days to get there!), I decided to head to STA to ask their advice. Well, the guy behind the desk was amazing! He literally asked me when and where I wanted to go, typed something into his computer, then literally seconds later, *PING!* he said "right, I can book you onto this flight, for this price, whatdayathink?" Wow. Quick and painless, I can tell you that, so I booked there and then. No fuss, no panic, no annoying questions (or popups). Thank you STA - I might even send you a postcard.

I've had a few experiences with STA travel over the years but none of which have involved actually…read morebooking a flight or holiday. No, I use them for travel insurance as it is has the cheapest rates going! Their 99p a day option covers the majority of your possessions (except sunglasses - do we lose them more than other things?) and the service is always brilliant. I have however nipped in to use their holiday planning brochures which are brilliant if your looking for a holiday in a quite little places yet to be touched by masses of tourists! I'm planning a holiday to NYC this summer and the rates here are second to none if you hold a matric card. New York for 279 quid! A serious bargain as a cheap flight outwith student travel is aroud 330. And with San Fran being only 369 its also worth a visit to the west coast of the north american continent! Round the world flights are also offered from 689 pounds with a flight from every major continient and a select flight within each one as well! Definitely the place to stop by if you're planning a trip with your pals or heading solo. You won't find cheaper!

This is the main travel agent in Strathaven. To get into the agents you have to go up a step. This…read moretravel agents is quite small with a few brochures. There is usually enough staff on to help you find what your looking for. There is a foreign exchange department at the rear but check the rates as they are not always the best and any that are shown in the window tend to have a minimum spend. The windows have up to date holidays with what they class as a good deal to try and get you into the store. The prices are reasonable but I would always check and shop around first.

God I hate being dependent on people. Particularly people I don't know…read more Even more with people who are getting paid to sit behind a counter to work for a large organisation with branches all over the world and CEOs who frankly couldn't care less that you are relying on them to do a good job handling the most important decision you will make in your life. There are times when such dependency is unavoidable. Like purchasing a mortgage. Or plastic surgery. Or, in my case, a once in lifetime trip around the world. There were so many decisions to be made on issues I was clueless about. Like whether or not to start my trip in China or Japan or which is best; travelling by bus or train round the USA. Thankfully I was served by a man in this branch of STA who knew exactly what he was talking about and so much more. He guided me in the right direction every step of the way, with such enthusiasm you would think he was planning his own trip. In times like that, all you can do is take a leap of faith. Thankfully, I got lucky and, thanks to STA's help, had the trip of a lifetime.

STA Travel has some out of this world deals, but you have got to keep your eyes peeled because they…read morewill get snapped up if they are red hot. My friend got a deal for a round the world plane ticket with STA for £750!! and this went from glasgow, to Dubai to Miami, to Thailand, to Australia, etc. Well worth the money!! For holidays though, like the package kind, I wouldn't go here, they are good for flights and cheap ones! Maybe try Travelzoo for holidays of alsorts.