First choice is a holiday shop where you can book your latest holiday, take home brochures to view…read moreover later on, book extras like insurance and also exchange your money into foreign currency. The shop is small but there are plenty of staff to deal with the customers. They are helpful and will spend considerable time going through holidays to find you the right one. One problem I have found when going into here is that their exchange rates are dismal. Last time I compared this place with the the post office I would have been £50 worse off for the amount of money that I was changing over.

With the rise of internet bookings and cheap flights (which may soon be curtailed what with the…read moretalk of per-plane tax) there seems less and less use for a physical Thomson holiday presence on the high street. Honestly though, it would be sad to see it go. All of my early holidays independent from my parents were booked here; Tenereek, Megaruf, Megaruf again (we enjoyed it so much). The staff were patient and helpful, explaining to us in the most friendly way that most hotels would probably not be willing to take a booking of fifteen eighteen year-olds and that it might limit where we could actually go. On the first occasion the assistant even argued (albeit in the same friendly manner) with the hotel bookings department to allow the holiday to go through. She was honest too, about the sort of accommodation we would be getting - it wasn't exactly tripadvisor but she did warn us that she knew it was a little basic. The internet is a fantastic tool, if you know what you're searching for, but often if you want a selection of possible options then it can be best to talk to an actual person in an actual shop which is exactly why Thomson Formby is so good.

Very helpful staff who give us great advice…read more Good deals always on show in the window

Having never booked a cruise before I wasn't sure where to start, but Louise spent time…read moreunderstanding exactly what I was looking for - she was so was so helpful, friendly and knowledgeable in presenting different options before deciding which one to go with and making the booking. I was really impressed and couldn't recommend enough booking a holiday with Louise!

I regularly use this branch…read more The staff there are unfailingly helpful, efficient and friendly. I am submitting this review as a result of having seen the previous one-star review. I sympathise with the writer's situation in having to cancel his holiday, and suffer what sound like some unfair consequences . He has a legitimate case to put to Thomson's. However this looks like a classic case of hard-working frontline staff taking the brunt of a criticism which should be directed at the company's terms and conditions, over which regional staff have no control. The writer says that everything was fine until he had to cancel, which suggests that the staff had done a good job up to that point. Natural justice requires me to respond with a 5 star review which accurately reflects the fine service I have received on innumerable occasions over the past 25 years.

I've used Hays Travel for every holiday I've booked since I've lived in Bolton (10 years). Although…read moreI can only speak for the Horwich branch, I've found the staff to be helpful, incredibly friendly, and enthusiastic. They've helped us travel all over the world, including our honeymoon, and kept us updated with any relevant details, as well as getting us the best options and prices available. We also regularly get our foreign currency through their bureau de change. The shop itself is on a main street, with a free car park literally a 1 minute walk away), there's usually 2 or 3 consultants available at any one time, and the shop is clean, comfortable, and has a wide variety of holiday brochures, promotions, and multimedia about places you can visit on holiday. I've never felt compelled to book a holiday through anyone but Hays Travel. They're the best for us.

Booked a cruise today. Megan Patterson greeted us with a smile and a warm welcome and her…read moreprofessionalism continued throughout our meeting. Megan was very knowledgeable and enthusiastic which made us feel that we were in good hands. She was able to put together a great package cruise which was also £400 cheaper than another travel agent. Her manager Louise came over towards the end of our meeting and checked everything over ensuring we were happy with the booking and service. This gave us the extra comfort of knowing everything was as we wanted. We were so impressed with Megan that rather than 'thinking about it' we decided to book there and then. It was a pleasure to be served by someone so enthusiastic and who clearly has a passion for travel

My Grandfather was a crew member on the Queen Mary in the 1930s and would like to contact Cunard to…read morevisit the office to try and find more info. I would also like to visit the cavern and any other places of interest. My Father was Born in Speak and I want to visit in January some time. Regards Allen

Tucked away in a courtyard next to the Albert Dock, this is a very pleasant Information Centre…read more There's a desk next to the door with at least one person ready to help - I found all the people I spoke to in there very friendly. There are lots of free leaflets on offer and a free map of the city too. The rest of the shop is given over to gifts of all kinds and they are laid out in a most attractive and eye-catching way. You can find a lot of Beatles souvenirs - some of the same things which are on sale next door at The Beatles Story - but also other colourful Liverpool souvenirs bearing the name of the city, including mugs, glass, toys, pens, bags, CDs, DVDs, confectionery, models and postcards.

My grandparents recently visited the Isle of Wight with this company and absolutely loved it. They…read moresaid the hotel, food and staff were fantastic and they would highly recommend this company to anyone. They were especially good with my grandad, who is blind, and offered him all of the help and support he could need. Fab company.

Memory Lane Coach holidays, located within Golborne Post Office, family owned company Coach…read moreholidays as they should by with all the little extras you can wish for real old fashioned service, I wish I could give TEN stars. Exceptionally well turned out vehicles Highly reccomended