Just had the worst experience with these people. The most disrespectful and discriminatory staff…read moreI've ever met. I have certain medical accommodations that are fairly easily worded around and usually I'm able to do them myself without much assistance but they told me they could not accommodate me do to the inconvenience to other customers. Absolutely disgusting!

Where do I begin with my review? Firstly the staff working, including the optometrist were…read moreextremely friendly. I ordered my glasses, opted out of the bifocal lens as usual and then the issues started. When I came in to pick up my glasses, they were 3 times more expensive than promised. The frames were there without the lens being placed in them. (you will see why he did this in a second...) I asked why the price had gone up and He said I had to get the Progressives! I was stunned. I explained that I ordered the regular lenses, have already waited over 2 weeks and that as a consumer, isn't it up to me what I am comfortable wearing?! Then he says that that's ok, he will do me a favor and order the lenses that I wanted.(are you kidding me, A favor?!) I decided to take my business elsewhere and emailed the owner explaining that he was very dishonest with trying to up sell his products. I kindly told him to cancel the order. A week later, I receive 2 phone calls (from the receptionist) letting me know my glasses were ready. Well that put me in an uncomfortable situation...Had I not already canceled? I chalked this up to the company being desperate to retain the sale, so given these hard times, I went to pick them up. It was literally as if this man/owner/control freak was holding my glasses ransom! I walked in prepared to be uncomfortable, however, his first words were, "So you want your glasses eh?" Unbelievable treatment! Please save yourself the stress, time and money and find a reputable, honest shop. Honestly 3/4 of the stock are manufactured in China, and I choose not to support imports as much as I can.

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

Thank you Charles for the amazing service .He took the time to help me pick out a perfect pair of…read moreglasses. Best service and Best deals! Great choice of frames. I really recommend this place.

From the owner: 50% discount designer framesread more

Black people beware! The products and expertise is good but for good customer service, I advise…read morebringing pale skin.

This is THE best place to get your glasses anywhere in the Ottawa area…read more Mega selection and prices that can't be beat and the customer service is the best you'll ever come across anywhere. (They even do eye exams on the premises). I bought a pair of glasses from them and a week later my husband stepped on them. Definitely no fault of their's. I brought them back in and asked if they could refit them with a replacement frame. I thought they'd send them away and call me back a week later etc. - but no, they did it right there on the spot. I had a new pair of glasses in about 10 minutes. Not only that, but they fixed another pair of glasses that I brought in that I had bought elsewhere. To top it off, how much did all of this cost me? $12. They did not even charge me for the new frames. I was very surprised, not to mention happy. I am so impressed with them, I'll be going back there for all my eyewear needs in the future.

First time at Pixel eye care centre in Kemptville. It was a great experience. All the staff members…read moreare very friendly. The eye exams were thourough and Dr. Rizk took the time to explain the results. The best thing was they were very good with my 5 year old daughter. I highly recommend Pixel eye care center. They are knowledgeable and friendly. Your eyes will be in goods hands.

The end to end process was a very positive experience. From booking the appointment online to the…read morepleasant greeting at the reception area to the testing and consult with Dr. Neema. The store front is very welcoming and polished. In my opinion, this practice has leveraged technology the way we all should!! Book your appointment here, you won't be disappointed.

Located in an old building that looks a little sketchy at first, you soon find out that the inside…read morelooks much nicer. The receptionists and doctors are very friendly as well as helpful

From the owner: Canton Optical is St. Lawrence County's trusted source for all your optical needs. Dr. Robert…read moreSaidel and his professional staff are ready to assist you. We offer a full line of services including frames, repairs, contacts, and more. We take most major insurance including Vsp, Davis Vision, Blue Cross/Blue Shield, Medicare, United Healthcare, and Tri-Care. We have two convenient locations to serve and look forward to taking care of all your eye care needs.

I've been going to eyeDOCS Westboro for the last 8 years (from back when they were called The…read moreWestboro Optometric Clinic -- got to admit, the rebranded name is much cooler). I really like the staff here and the place is spotless. I've seen a few different optometrists here (they try to keep you with the same one, but sometimes the optometrist no longer works there when you return), and all of them have been friendly and patient. The reception staff are also really nice and you always get a reminder call the day before your appointment. The clinic is bright and clean. They also sell glasses there. They don't have a huge selection though. They sell contact lenses too and their prices on those are very competitive. It's $165 for an eye exam, which I think is a bit higher than other places, but for the professional service and clean environment, I think it's worth it (although I do have health insurance so I get a partial reimbursement). I don't believe there is a parking lot at this location, but there is street parking. I initially chose to go here because it's walking distance from my home (so I can just put on some shades and stumble home after they dilate my pupils, and not have to rely on getting a ride), but I continued to go because of the great service.

My eyes were in bad shape. Really bad shape…read more I've been a glasses and contacts wearer for about 12 years -- which means that I've been a contacts wearer for most of the hours in those 12 years. I try to take care of my eyes, but I had just moved from Boston and I hadn't tried to find a new optometrist during all the transition, and i was wearing old contacts for far too long. My eyes were sore and basically rejected my contacts. I was dropping all the eye drops I could find and my eyes were blurry all the time. All of this is to say that Wesboro Optometic was the best place I could have gone. I should note that I went to Laurier Optical in the Rideau Center first because it was cheaper and I'm still an American resident technically. After they made me cry because they were mean, hard to understand, told me there was something seriously wrong with my eyes and I'd need to see a specialist, and gave me the worst prescription ever, I vowed to find someone else and get a second opinion. Westboro Optometric isn't far from my house, and it looked really nice and clean when I was heading by, so I made an appointment. Plus, it's one of the only places with a good website, which is helpful to get an impression of them. They charge more for an appointment ($160 vs $75), but it could not have been more worth it. The staff is very friendly and thorough, and I'm incredibly thankful for my doctor, Jason Bussey. Dr. Bussey made me feel comfortable from start to finish, and has really walked me through the process of getting my eyes better. After a very comprehensive exam, he gave me some contacts to try for a couple weeks, then I came back free of charge to test my vision with those contacts. When my eyes started to heal, he sent me off with another prescription and I came back in three more weeks to try again. My eyes were getting so much better, but I told him they were still sore, so the gave me medicated drops and a new precription. Now I'm back to a much lower strength prescription because my eyes have healed -- which is the opposite of what the Laurier Optical said would happen. They basically told me my eyes were never going to get better because I treated them bad and I might need surgery. Dr. Bussey is very kind and softspoken and you can really tell he cares about his patients. He remembered that I am from Boston, and this morning he expressed his condolences for the attacks my home witnessed last week. He just goes above and beyond and I'm really lucky to have found this clinic. Would recommend to anyone!