Love Dr.Rizk. He is professional, efficient and very kind. Nuvo is a gorgeous, spacious office with…read morelots of windows for great natural light. The booking process was a breeze, either by online booking or by calling the office. All their staff are very nice.

My recent experience reflects the outstanding quality and after sales service. I bought my…read moreglasses just under two years ago. We used to lDubai and were visiting my parents inlaw in Ottawa where we also used to live before. The quality of the frames and lenses were outstanding. These were the most comfortable progressive lenses and frames I've ever had. The technician at Nuvo customized the frames to fit me like a glove. What is even more amazing is that my frames broke a month ago and I panicked and emailed Nuvo. To my shock they said it is still under warranty. So I shipped it back only to find that there were no replacement with the same colour. The communication was as difficult due to Covid working conditions and the time zone difference. Calls were only recorded not live due to modified working circumstances . The owner Dr. Buettner kindly took it upon herself to find a solution and called around and finally managed to find another shop that had the matching colours. She then fitted the lenses and shipped back to me in Dubai. The story did not have ne here. I received the glasses and they were there tight. No one locally knew the techniques to fit this particular frame. I reluctantly contacted Dr. Buetnner and, bless her heart, she sent me detailed instruction to the technician on how to adjust the frame. Like magic , the technician here knew what to do and adjusted the frame. Thank you Nuvo and Dr. Buettner. I lived in Ottawa for over 30 years before we moved to Dubai and had several Optometrists in Ottawa during that time. I've never had such a great experience.

I was in the market for some frames but stumbled upon this Optical by accident (I was going to the…read moreDollar Tree, when I spotted this place a few stores down). I went in just to browse and was greeted by Naina, one of the Opticians. She was very nice and friendly. I tried on several frames, and found a pair that I liked, were comfortable, and suited my face. However, they looked very similar to a pair that I already own. I hemmed and hawed because while I liked them, I felt that if I was going to get new glasses, I wanted something fairly different than the pairs I already own. Naina offered to hold them for me for a week, which I thought was very nice, and it would give me some time to think about it. I decided not to get them after all, so I returned to Clearview to let Naina know, but she wasn't there that day I returned and I met Marc, one of the other Opticians. He was also very nice and friendly. He picked out a few frames for me to try on, but we both agreed that nothing really wowed us. He was also very honest in agreeing with me that the pair that I had picked out with Naina looked very similar to the pair I was already wearing, and he even said that "most people would not notice that you got new glasses if you got this pair." He did encourage me to check out their other location on Centrum, as Marc said they carry a few different styles there. Truth be told, I wasn't too optimistic that I would find anything at the other location, but felt they were so nice that I wanted to give them some business, so I asked for a quote on my contact lenses. He quoted me $20 cheaper than what my Optometrist's Office was selling them for, so I ordered 2 boxes of 90. Marc said they would be in in less than a week and the store would call me. Sure enough, a few days later the store called and I was able to come and pick up my contact lenses. They gave me 5 extra trial pairs and also a cleaning cloth for my glasses. They are family run, everyone there is so nice, and their prices are good. I would certainly recommend Clearview for glasses and contacts (I actually ended up buying my glasses at their other location. I wrote a separate review for that). This Innes Road location is in the strip mall that Food Basics and Dollar Tree is in. Near the cinema. Lots of free parking.

I was going to go the "order of the Internet" route; because all the prices seemed so good. But,…read morewhen I really compared my prescription and what I wanted from the lenses (anti-glare, light-weight, occupational progressive lens, blocking the short-wave length, "blue" light emitted from computer monitors) the costs just kept adding up; and I would have had to "guess" at the PD values. So I checked out Yelp looking at the Ottawa eyewear reviews and came across Jennifer P's review. So I checked out Lunetterie Clearview Eyewear's website. The fact that they did not offer 2 for 1 pricing and had frames for a reasonable price caught my eye. So on the Saturday I went to Lunetterie Clearview Eyewear's Innes Road location. Right off the bat Lysanne was great. I asked about reusing my frames and she called the optician - Nathalie to check. Did you know that the lenses for rimless frames cost more? Who knew- Nathalie did. I was all about the prescription and not about the frames. Lysanne and I spent a good 1/2 hour at the 29.00 frames rack looking for something that looked good. We set aside about 4 pair and then Nathalie and I discussed the pros and cons for each given the type of lenses I wanted and my prescription. I finally chose and awesome pair of frames (made in Belgium). Nathalie then "worked her magic" and got the lenses with my prescription into a price range I could afford. Placed the order right then and there! Within a week my eyeglasses were in; and I'm wearing them as I write this post. Can't say enough about Lysanne, Nathalie and Lunetterie. Thank you!

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

My wife and I recently purchased eyeglasses from Laurier Optical located at the Place D'Orleans…read moreshopping center in Orleans. We were VERY impressed by the quality of the services offered and the courtesy extended to us by all staff there. We obtained our glasses in record time and were quite satisfied with the end product. I highly recommend this particular business, should you ever need prompt, efficient service and eyeglasses that, from a quality standpoint, are above-par. Guy Rouleau

Black people beware! The products and expertise is good but for good customer service, I advise…read morebringing pale skin.

This is THE best place to get your glasses anywhere in the Ottawa area…read more Mega selection and prices that can't be beat and the customer service is the best you'll ever come across anywhere. (They even do eye exams on the premises). I bought a pair of glasses from them and a week later my husband stepped on them. Definitely no fault of their's. I brought them back in and asked if they could refit them with a replacement frame. I thought they'd send them away and call me back a week later etc. - but no, they did it right there on the spot. I had a new pair of glasses in about 10 minutes. Not only that, but they fixed another pair of glasses that I brought in that I had bought elsewhere. To top it off, how much did all of this cost me? $12. They did not even charge me for the new frames. I was very surprised, not to mention happy. I am so impressed with them, I'll be going back there for all my eyewear needs in the future.

I first visited i2020 Vision in late December 2021 and was pleasantly surprised by the expansive…read moreshowroom and busy friendly staff. This is a full service facility and the selection of frames and lens options is second to none. A special shout out to Robert Marion for his attentive care and follow up calls to ensure my glasses were made to my complete satisfaction. I would definitely recommend this place to take care of your eyewear needs. WSK Ottawa, Ontario

My parents recommended Klein Optical as I wanted to order some prescription sunglasses when I came…read moreto visit. When I stopped by Klein they were extremely accommodating and efficient with my special processing needs and the customer service was very welcoming and friendly. Now our whole family goes to Klein!

I went in for help with a broken pair of glasses, and they were wonderful! It's the old story of…read moreexpensive prescription glasses that needed a new frame. They were able to help put in the lenses - no problem - and with a booked appointment, I was in and out in about 10 minutes! Perfect pair of glasses at a reasonable cost. Friendly staff and a great optician.

Wonderful service!!! I am on vacation and needed a new pair of classes fast. The guys working were…read moreso helpful and kept it quick, less than 45 min. Just what I needed.

A few years ago i got a pretty good deal for two pairs of glasses with transitions lenses and…read moreinvisible bifocals... around 500$ for the two pairs...but it was one person who I think went out of his way to give me a good price as he wanted to make a sale; at another Hakim the prices stayed high and the salesperson was not going to give me a deal. Unfortunately that young man is gone.... Today's prices are high, about the same as every other major store. But it goes to show you that they can give you a deal if they want to do so. Frames at 275? give me a break! But service is indeed very good.

Outstanding services, truly appreciated the support of Lise to troubleshoot some issue I had with…read moremy lens. She went above and beyond! I have always had only outstanding services at Eyemaxx, and so have my son and husband!!

Great customer service, attentive and professional. They answered all my questions satisfactorily,…read morewith special appreciation for Lise Boulianne.

Just picked up my second and new pair of specs today and they're absolutely fantastic! My older…read morepair will serve as a spare pair. My vision has deteriorated some and thus I needed new glasses! Yet another pleasant experience with Optical Excellence! I wish to extend my gratitude to Bruce and his wonderful staff!

Extremely disappointing service. The employees were impatient and unhelpful, and the whole process…read morefelt disorganized. I paid way too much for glasses that honestly felt cheap, and nobody seemed willing to fix the issues afterward. Definitely not worth the hassle. Plenty other stores have way better deals than this place save yourself the time.