A TOTAL SCAM!! VERY UNPLEASANT EXPERIENCE!!! DO NOT RECOMMEND!! I hired Abby a week in advance to…read morecome clean my apartment before I moved out. The 1BR, 1B apartment was completely empty--all furniture and belongings had already been moved out. I left her alone to clean the apartment, and then 3 hours later I get a text saying she's almost done. The pictures attached below are what I discovered afterwards. They speak for themselves. Listed below are more issues with the experience: 1) She told me her arrival window for my appointment was 10:00AM-11:00AM. She did not show up until 11:30AM. No apology or acknowledgment for being late. I waited for her for an hour and a half. I called her right after 10:00AM asking her arrival time and she said "23 minutes". So that's lie #1. 2) After I took pictures of the mess of the apartment, I texted Abby asking for a refund. *screenshots below* She took over an hour to respond. During this time, I thought she had scammed me so I left a review on here with pictures. Abby initially offered to come back and re-clean (which I didn't want because I didn't want to use her services anymore--just wanted my money back), but after she saw I had left a bad review, she changed her mind and then accused me of trying to "ruin her business and livelihood". I had to remind her that business is not personal, it's business. As soon as she responded, I deleted the review because I thought we could work this out in private. But as you'll see that's not the case. 3) One of the reasons Abby refuses to give me a refund because she "already gave me $60.00 off from the start" because I "seemed nice". I appreciate it, but that wasn't disclosed beforehand nor did I ask for a discount. Only came up after I asked for my money back....hmm... *screenshots below* 4) Abby was insistent on the fact that I should have made her fix all of these things before she left. Even though I didn't want to use her anymore, I saw where she was coming from, so I told her she could keep the money because I didn't speak up initially. This was extremely generous of me considering the state of the apartment. *screenshots below* 5) I had to take off work today to complete the cleaning job (), and while I was cleaning I noticed damage and stains that Abby created while she was there!! She was drinking a red ICE drink, now there's a red drink stain all over my white door. There is a blue stain that looks like it's from a cleaning glove on one of my shelves. And there are scratches on my window sill that were not there before. Since I'm going to have to pay for these things to be repaired myself, I thought for sure it was ok to ask for my money back....wrong. Abby again wants to blame me. *screenshots below* I don't know how many times I have to explain that I don't care if she offered to come back and clean it. I didn't want her to because she already had not done the job that was promised. 6) She claims she cleaned my microwave, stove, wiped all the cabinets, and scrubbed my carpet (1 small BR of carpet) for over 2 hours. PLEASE look at the pictures included of the microwave, stove, and bedroom carpet. Are you kidding me?!? Lies #2, 3, 4, & 5! 7) Abby accuses me of wanting "free work" and even tries to pull the slavery card which is extremely offensive, irrelevant, and inappropriate. I try over and over again to explain to her that that's not the case. If I wanted free work, I would have done it myself from the get go. I have been lied to, scammed, and taken advantage of by this business. There's nothing else I can do except make sure it doesn't happen to anyone else. I don't understand how 3 hours in less than 700 sq ft results in the pictures below. Please safe yourself the trouble and money and use somebody else.

Great job, awesome price and wonderful person. Will have her back every 2 weeks. Did a thorough job…read moreand she even sang will cleaning. Beautiful voice too!

The owner of this business, Andrea Sedillo, runs the best home cleaning service I've ever…read morecontracted with. Very reasonable pricing. If I could afford it I'd pay her enough to quit all of her other jobs and only work for me. But before that happens, if you need your home or business cleaned immaculately for a fair price and on a flexible schedule, give this business a call. GREAT for when you are moving out. Will always leave the place cleaner than it was when you moved in.

Executive cleaners was able to help with a last minute move-out clean. Communication was quick and…read moreeasy, and prices reasonable. Apartment looked great and property manager had no issues.

What an amazing job!!!! Executive Cleabers was able to accommodate my request with short notice, at…read morethe time I needed and for a great price! I had a move out deep clean done and Jason did a spectacular job and went above and beyond my expectations! Very responsive and kept me up to date throughout the process and helped me out with an issue that occurred in my home while I was gone! Would recommend this company to anyone and everyone!!!

Great service! David is responsive and easy to work with. I love that TLC is a family owned…read morebusiness and takes great pride in their work. They did a great job cleaning our home.

I was referred to Adri by my realtor friends, who said that she was the best and cleaned the homes…read morethat they staged for. I was excited to finally connect with a quality house cleaner after poor experiences with other companies. I was in a bind because I needed to move out of my home in 10 days. (Too complicated to explain.) Adri fit me in her already packed schedule to do my move-out cleaning so that I wouldn't be penalized by my landlord. I did worry a bit, what if she doesn't show up? I'll be in so much trouble. But her and her team arrived in New Braunfels exactly when she said. She went above and beyond! Cleaning things I didn't know could be cleaned. I don't know how she got my kitchen sink to sparkle so well after I had tried and failed. The shower heads looked brand new, the light fixtures were dusted with cobwebs removed, the blinds looked newly installed because they were wiped clean. She even cleaned behind the washer and dryer. What?! The refrigerator looked brand new too! I showed my landlord the immaculate 936 sq ft of space because it was at least 10x cleaner than when I moved in. I told him, this is whom you should be using from now on. He agreed. I could go on and on and it gets better ... She is licensed and insured so if ever there are any mishaps, your stuff is covered. She is a gem. I've never met a house cleaner who takes so much pride in her work and has so much integrity. I've already put her on my calendar. I can already say that I trust this company and will definitely use them on the regular! If you choose this company, you will NOT be disappointed!!! Oh! And their rates are reasonable! You will get more than your money's worth. Plus the peace of mind of knowing that she is reliable and honest.

If you're searching for a good value and a reliable cleaning service, Look No Further…read more STX is the one! They were quick to respond / follow up to messages. Most importantly, they were personable, professional and knowledgeable. It's evident that they are consistent with their work and they take pride at what they do- from start to finish! My realtor told me that she will bring using STX as their go to Cleaning Service from now on. I highly recommend STX Janitorial Services. You will not be disappointed!!!

They did an amazing job!! I came home to my house thoroughly cleaned and smelling amazing. I…read moreespecially loved their attention to detail it's thed little things. Great value for the affordable price.They folded the throw blankets nicely, it looked like a hotel setup. Definitely hope to get this crew again.

Lupe's crew did a great job of cleaning my apartment two consistent times in a row, and now do it…read moreon a monthly basis.

Melissa called back after a number she didn't recognize and I couldn't have been more happy. I…read morelive in another state and my son needed a move out clean from his apartment fast. She responded and was able to clean for us at a short notice. Highly recommend and my son said they did a wonderful job and the landlord was beyond pleased. Helpers, even in another state you can what you are looking for. Our sincere thank you!!! Sorry, my son didn't think to get a picture since move out was fast